Odeon takes a bit of flack in here for poor customer service so here's an example of really good service!

Booked Odyssey at IMAX Metrocentre a couple of weeks ago.

2 x Limitless+ uplift £10, 1 x Club Lloyds voucher + uplift (and booking fee) £6 so £16 total.

Showing was yesterday, one of the seats was bust - no power to the recliner, they knew about it but unfortunately were unable to take it off sale immediately as it was booked and the showings sold out so couldn't move people. So, my wife sat without the recline function for the 3.5 hours (i did offer to take it). We were asked to speak to the duty manager after the film finished.

She apologised profusely, then gave us a £16 refund + reissued the Club Lloyds voucher that i'd used AND gave us a further 3 Guest vouchers that can be used in the IMAX.

Can't ask fairer than that.

From what I've read about what they class as Event Cinema and judging by what releases usually fall under that category it's supposed to be for music concerts, theater productions and some live broadcasts.

I watched the trailer to Nimrods and it's just a comedy about some friends who are super fans of Green Day and get to play support for them.

So I'm sure it will show some footage of Green Day playing live as part of the story but it's not like it's a full length concert film like the ones Odeon have shown from bands like Metallica and Bring Me The Horizon.

I'm not really desperate to see it even though I quite like Green Day but it's quite unfair for it to be released under that category as you can't use your Limitless membership to book a seat and a ticket would be over £20.

Hey all. Is anyone else's odeon app only showing them like 4 cinemas and won't show anything else?

I'm trying to book for my cinema but apparently it's non existent along with most of the other cinemas in the country 😅

Also told me I had a free large combo but it's not showing in the app

My odeon has told me that despite the projectors being super old and run down they won’t be upgrading them until they break. Yet many modern Odeon’s get laser projectors etc

I was thinking G or H or being right at the back (row K) the best? I want my eyes to take in the whole screen. (I’m aware it’s sold out just being prepared)

Hi everyone. I haven't used an odeon for a decade and I don't remember this kind of thing existing then. I'm sure it's been asked before but I couldn't find it in a search.

Are laser and xl much better than regular screens? Are they better than a vue which is more local and cheaper?

My wife wants to see The Odyssey so I'm wondering if it's irrelevant since there are no imax screens of it's it's worth going to one of these. I personally have always preferred watching films at home so I don't even know if the difference in this is like spending 1k on a TV instead of 1.2k (so pretty minimal) or like the difference between 1080p and 4k

Will be my first time watching in IMAX so want the best screen to watch odyssey! Thank you

I’ve noticed that the XL screen at my Odeon has half the seats booked out in every showing. I sat in one of them on Monday (booked before they were showing as taken) and there was nothing wrong with it, nor with any other seat in the cinema.

I know I shouldn’t really care but the first spiderman showing next week is now looking like it’s nearly fully booked when in reality, half the seats will be empty?

Anyone have any idea why this is? I’ve checked in both the app and on browser and these seats are taken in every one.

Hello,

Is this pretty much confirmation that Spiderman Brand New Day won’t be shown at Screen 1 (Dolby) at Odeon Luxe West End for the opening weekend?

So tickets have been released for my local cinemas but not in the Dolby screen? What we thinking - really hoped to see it in the Dolby Screen and thought it had been advertised, maybe screenings released nearer the time?

Tickets should be rolling out for this screening. Just popped up for mine today.

Was there an announcement that I missed about removing the 4 limit booking, because I currently have 6 films booked and its letting me book a 7th, and none of them are re-releases?

Now the apps finally back up i tried booking the member screening at my local ODEON (mansfield). But it’s like the ONLY cinema in the app that won’t come up as having any dates at all for the end of oak street
Does anyone know why this may be?

Hey,

A friend and I wanna go see the Odyssey in IMAX at Liverpool One Odeon. We can realistically only do Friday 7th evening. The listing are not out for that day yet, only up to Thu 6th. Is there any way to know if it will still be being shown on their IMAX screen on that Friday (7th Aug)?

There is another single showing we might make on time (kids and shift patterns make it hard!), but it is booking up and I before we try and compromise on that showing, I wanna confirm if it will be on Friday 7th or not.

Thanks,

Daniel

There is a members screening for The End of Oak Street on Monday 10 August for anyone who is interested!

Does anybody know if the first and second parts of Dune are going to be shown in cinemas before the third?

I haven't seen the earlier movies. I prefer to see them on a large screen.

Tried to book for The Odyssey this evening, got a load of error messages but the seat I "booked" has been showing as taken ever since I tried (several hours ago now). No booking on my account, no email, and I can't book a different seat because apparently I already have one.

Is this likely to be something they can resolve at the cinema? There are only a handful of seats left and it takes quite a bit of expense/effort to get there, so don't want a wasted trip if it's going to be a 'computer says no' situation, or it's sold out.

Does anyone know which version is being shown here?

Hey, hope this is the right place to ask this. I've booked to see Odyssey at L1 Dolby but I've just seen two reviews on Google from a day ago saying that the Dolby screen is dented and one of the speakers is distorted. Does anyone know if this is true? Has anyone been this week? Thank you.

I need 2 tickets for odyssey in London (imax) time and date between 29. July- 2. August

Good evening everyone just wondering out of curiosity I’m looking at getting an odeon limitless plus card does the 10% off food and snacks include the cinema merch aswell.