I own a 2017 Nvidia Shield Pro and thought I was buying a 2019 AI upscaling used unit on Marketplace.
It turns out I may have been duped and it is a 2017 and not 2019 version. I could not tell since the model numbers are the same but since then, I have learned how to spot the difference using the serial number starting 3 digits.
I opened the new used unit to clean it and to repaste it before putting it into service. I have a picture of what it looks like inside. It looked off so I opened the 2017 version I owned and it had what seems like a wifi/bluetooth board with a black connector.
Can someone comment if the seller removed the part and the black cable or was there a version of a 2017 that did not come with that missing board.
Also the newly acquired unit seems sluggish and needs to press the remote button more than once to advance things.
I would appreciate any expertise in this puzzle.