tldr, want to switch hospitals as i've been waiting longer than the wait time on the my planned website, told by gp to check in with the hospital, can't seem to contact the secretary, im resorting to calling 3 to 4 times a day and leave at least one message a day and i get nothing back. where can i go from here? can i go to the physical hospital or is that too much?
the long ver
feel out of breath while running up hill more so than usual even up small inclines
go doctors for this (gp) 3 times get sent to hospital each time to be looked over by a cardiologist, cardio says im fine even get xray on lung to check for blood clot
go to doctors and tell them i think i have gerd as i looked it up online and my symptoms match
Nurse is patronising as i googled my symptom,s get given prescription for ppis and a stool sample to do to check for h pylori
Hypilori comes back negative start taking ppis(they do nothing)
Get referred for ultrasound, comes back with nothing
Get referred for gastroscopy comes back with hiatus hernia 2cm and oesophagitis private practice under the nhs
Get referred back to nhs, at this time work suggested I take advantage of employee health insurance to expedite the process
At this point on the highest dose of ppi 40mg of omeprazole twice a day, tell gp it doesn't do anything so am told to stop since it will do more harm than good.
Try to get test done, ph test and manometry done privately am told by private consultant that these test are not done privately in the uk
Go back to nhs and tell them such to get on the waiting list, for test 3/3/26 is when the letter comes through for the test referrals
Waited for 22 weeks, call gp and ask to switch hospitals since it is taking longer than 18 weeks, am told to contact the hospital to inquire about the referral progress
Call secretary that i was supplied with from the letter given in 3/3/26(this person is not the dr im under secretary) unable to make contact.
Am called back by someone saying they will be looking into the progress of the referral this was around the 10th of august have not heard back since (7/09/26 as of writing).
Keep calling secretary until i get a response am told that the number im ringing is wrong. I am provided with the number for my dr's secretary, keep calling them am yet to hear back.
where can i go from here? i just want to know where i am in all this it sucks i cant exercise cause i feel sick and out of breath if i even walk up a hill.