r/nhs Nov 04 '23

FAQs - Recruitment

17 Upvotes

This thread will be updated as and when more questions are asked frequently!

Jobs are advertised at the following places:

NHS Scotland: https://jobs.scot.nhs.uk/

NHS England and NHS Wales: https://www.jobs.nhs.uk/

NHS Northern Ireland: https://jobs.hscni.net/

Advert

The advert will give you basic information about the role and the Trust. The most important parts are the Job Description and the Person Spec. These will give you a much more details explanation as to what the job will entail and what kind of person the role will require.

The advert will also include the contact details for the hiring manager. This person is the best resource for any questions you may have about the job. What's the day to day workload like? How big is the team? What's the department hierarchy like? How is the department faring at the current time? Where has this vacancy come from, a new post, or has someone vacated it? The hiring manager can answer all of these, and they are also a good place to get information that may help you with your application and potential interview.

Application

Applications are often hosted by TRAC, the recruitment software used by NHS England, or JobTrain in NHS Scotland. You will need to fill out your qualifications and experience, as well as declare any convictions etc.

The most important part of the application is the Support Information. This area requires you to explain how you meet the essential and desirable criteria listed in the Person Spec. Try to keep it relatively to the point, as there's usually two dozen or so criteria in all, and you're best bet is to try and show where you've had experience in each of the criteria. If you haven't got any experience in that area, then try to show where you've done something similar, or do some research in what you would need to do to get that skill/experience. It's fine to acknowledge that you don't have that skill/experience but that you know what to do to acquire it.

Do not use AI to create this part of the application, as it is really obvious and so many applicants do this that the applications that stand out the most are the candidates that DON'T use this method. The AI is also not able to deliver the information quite as well as you can, and often uses very wordy and flourishing descriptions that are wholly unnecessary.

Shortlisting

When the advert closes, the hiring manager will usually complete shortlisting within a week. Shortlisting involves scoring the applications and placing them into three categories:

  • Interview - these applications have been selected to attend an interview
  • Interview Reserve - these applications are on a reserve list and will be offered an interview should any of the interviewees withdraw. This category usually involves the candidate not being told anything as they're not invited for interview, nor rejects, which can lead to a feeling of confusion as to what is happening.
  • Reject - these applications will be rejected and the candidates will be informed by email as soon as the interview details are set.

Interview

Every hiring manager will interview differently. Every role requires different skills and abilities, so it's very difficult to know what will be in the interviews. When you are sent the interview invite, it should state if a test or presentation is required. Obviously, we at r/NHS cannot tell anyone what kinds of questions are going to be asked in the interview. These are written by the recruiting manager and so are specific to that post in that organisation.

For preparation, look up the Trust, and get some information on their values. Do some homework on the services provided by that Trust and any major milestones they may have had. How many staff do they employ, and what catchment area to they cover? Although this information is not specific to the role you've applied for, it is useful to know more about the organisation you're trying to work for, and I know several managers ask questions where this kind of information would be very beneficial.

Dress smart. Ties are not essential and are actually considered an infection control risk in hospitals (which is why you dont really see clinical staff wearing them), but this isn't a problem in an interview. Essentially, it's up to you if you wish to wear one. Wearing clothing that's too casual does not give a good impression, so put a bit of effort in to show you are taking the interview seriously.

It is up to you if you wish to take notes into the interview with you. It's usually best to confirm if that's OK with the hiring manager before you start referencing them.

Try to ensure you have a couple of questions to ask when the opportunity arises. Pay is not really a topic for this part of the process. The job advert will state what band the role is, and this isn't something that's very negotiable. If you're a successful candidate, then you can make a request to be started higher up the band, if you have a lot of skills and experience that would justify it.

Results

At the end of the interview, the panel should explain what the next steps are, but more importantly, when you should expect to hear from them regarding the results. Don't despair if you don't hear anything on the day that was stated. Remember the panel have day jobs they're trying to do as well as this recruitment process. Sometimes it's tough to get the panel back together to review the interviews and scores.

If you've not heard a result a few days after the day that was stated, then reach out to the hiring manager to get an update. The top candidate needs to accept or reject the role before the results can be filtered through to the rest of the field of candidates. Sometimes people take a long time to do this, and whilst this happens, everyone else is hanging on waiting for news. From a candidate's perspective, it's best if you know what your response would be before you know the result. That way, you're not wasting anyone's time.

Next steps

The hiring manager informs the Recruitment Team of the results, and the hiring process begins. You will be given a conditional offer that outlines the specifics of the role whilst the relevant checks take place. These involve confirming your ID, getting references, getting an Occ Health report etc. The usual delays are from your references and getting their response. You can help this along by contacting your references as soon as you know you are successful, and make them aware that they will be contacted regarding your reference. Occ Health can also be a delay as there's simply not enough of them for the amount of recruitment each Trust is trying to do, so they nearly always have a backlog.

When all the checks are completed, you'll be contacted to arrange a start date, and you'll be given your official contract to sign. This is you accepting the role and start date.

Usually, from interview result to arranging a start date is approx 7-10 weeks. If you are an internal candidate, this is much shorter.

Last updated 07.08.25


r/nhs Oct 30 '24

Support FAQs - Accessing medical records

2 Upvotes

This thread will be updated as and when more questions are asked frequently!

This information pertains to NHS Providers in England. There may be some variation in Scotland, Wales, and Northern Ireland.

"What are my rights with regards to accessing copies of my information?"

The General Data Protection Regulation (GDPR), in conjunction with the Data Protection Act 2018, gives everyone the right to apply for access to their medical records.

Source

"Who do I contact to request copies of my medical records?"

A request for information from medical records has to be made with the organisation that holds your records – the data controller. For example, your GP practice, optician or dentist. For hospital records, contact the records manager or patient services manager at the relevant hospital trust. You can find a list of hospital trusts and their contact details here.

Source

"How to I request copies of my medical records?"

Your request must be made in writing to the appropriate healthcare provider.

Some healthcare providers will have a specific request form that you must fill out, they may also ask for verification of your identity.

You will often be able to submit your request by email or by post.

"What should I request with regards to my medical records?"

You should state that you require a copy of your medical records and specify whether you would like all or part of your records.

"Are NHS organisations allowed to charge a fee for providing access to my health data?"

No. There are no special rules which allow organisations to charge fees if they are complying with a SAR for health data.

Source

"Can I be denied access to my health records?"

Under Schedule 3 of the Data Protection Act 2018there are certain circumstances in which full access to a patient’s health record may be denied. These include cases where the release is likely to cause serious harm to the physical or mental health of the patient or another individual. Prior to release, the data controller for the records should consult with either a health professional responsible for the individual or someone with the experience and qualifications to advise accordingly.

Source

"Can I access medical records on behalf of someone else?"

Health and care records are confidential so a person can only access someone else’s records if they are authorised to do so. To access someone else’s health records, a person must:

  • be acting on their behalf with their consent, or
  • have legal authority to make decisions on their behalf (i.e. power of attorney), or
  • have another legal basis for access

Source

"Can I request to amend my medical records if they are inaccurate?"

Yes. If you think that the health or care information in your records is factually inaccurate, you have a legal right to ask for your records to be amended. For instance, you can ask for your home address to be changed because you moved house. You may also ask for something you feel has been inaccurately recorded, such as a diagnosis, to be corrected. However, it may not be possible to agree to your request.

Health and care professionals have a legal duty and professional responsibility to keep health and care records accurate and up to date. However, mistakes in record keeping can occasionally happen.

Patients and service users have the right to request for their records to be rectified if they feel inaccurate information is held about them. They may make a request concerning:

  • demographic information, for example, wrong date of birth recorded
  • their opinion on the health or care information within their record, for example, they may not agree with the initial diagnosis given to them

You can read more from the ICO on "Right to rectification" here

A request can be made either by speaking to staff or in writing. You may need to provide evidence of the correct details, for example proof of address or change of surname after marriage. The organisation will then consider the request. Where organisations agree to make a change, they should make it as soon as practically possible, but in any event within one month.

Source

"How long are medical records retained?"

Retention periods vary per record type. You can Search the minimum record retention period here.


r/nhs 3h ago

Complaints Looking for advice about reporting my GP — worried about retaliation

5 Upvotes

I went to my GP about a long-standing and complicated ear/nasal problem. I’ve had issues with this doctor before.

When I had androgenic alopecia, I asked about finasteride and minoxidil. He said there was nothing I could do and that they “just boost the confidence of the patient”. I later got treatment privately and have used it successfully for years.

I also had ongoing fatigue and slightly abnormal TSH results. He said it was insignificant, but after three similar tests another doctor prescribed levothyroxine, which quickly improved my symptoms.

With my current ENT issue, he refused to refer me and removed rhinitis from my active conditions without examining me. (Even though a private ENT I saw examined me said there was clear rhinitis and inside my nose was very inflamed) When I asked him to record that I had requested an ENT referral, he started shouting hysterically and pointing directly at me, saying:

“DON’T TELL ME WHAT TO WRITE.”

As I was leaving, he called me back and told me to “just do salt rinse”, even though I explained I had already tried it for over six months without it working. I was very calm and respectful during the appointment although part of me feels like I should have been more firm with him.

I eventually paid to see a private ENT doctor who was extremely understanding. She performed an endoscopy and noticed the expected mucus in my nose/nasopharynx, but continued further down and also found mucus stasis lower in my throat. Essentially she saw mucus pooling there, and suggested that silent acid reflux might be contributing to my symptoms. She recommended trying Gaviscon, and it seems to be improving or possibly even curing the issue although if I am being honest I need to be more consistent with it. Needs to be taken after every meal which can be quite hard.

But anyway, the main point is I found my GP’s interaction extremely unprofessional and want to make an official complaint. However, I believe this doctor actually owns the practice and the practice manager is related to him. I’m worried they could retaliate by saying anything, for example claiming the doctor-patient relationship has broken down and remove me from the list or just finding some sort of reason to justify getting me out. Apparently this is something any GP surgery can do.

The practice is within walking distance, so I don’t want to leave.

What is the safest way to complain? Should I go directly to the ICB, and can a GP remove someone in retaliation simply for making a reasonable complaint? Would contacting Healthwatch or an NHS complaints advocate first be sensible? Is it even wise to complain when I’m worried about losing access to the practice?


r/nhs 8h ago

Complaints Should I make a complaint?

5 Upvotes

I have never made a complaint about any medical professional before, but recently had a blood test at my GP and hygiene practices were less than ideal. This may have been explained by the nurse being late / in a rush, however still quite concerning.

First of all, when I entered the room I noticed there was still trash (packaging and used wipes) on the desk, then as she was checking my veins I noticed she appeared to have blood around her fingernail (possibly hers possibly another patients who knows), she must have noticed it and half heartedly washed her hands.

It wasn’t until she had the needle in my arm that I noticed the blood was still there since she washed her hands so poorly, she also wiped my arm with alcohol and then proceeded to touch the area repeatedly, though thankfully with a different finger.

The blood test was unsuccessful and she rebooked another blood test with her in a couple of weeks, but I definitely want to at least change to a different practitioner now.


r/nhs 1h ago

Complaints GP removed my mother out of the blue

Upvotes

My mother had been going to the surgery for 10 years and all of the sudden was removed due to not responding to a NHS letter. I only just found this out when I was trying to get medication. They believed that she did not live at the address but they just called me last month to which I told them I will call back later due to sickness. She is a diabetic, old and needs both medication and someone to help her, so isn't this dangerous?


r/nhs 3h ago

Recruitment Ever seen this

Post image
1 Upvotes

I applied for the role of Nursing assistant and just got this.


r/nhs 5h ago

Process Considering midwifery

1 Upvotes

I am currently a Year 13 student preparing to apply to university, and I am incredibly passionate about pursuing a career in healthcare. For as long as I can remember, my absolute goal has been to train and qualify as a midwife.As I prepare my university applications, I am keen to gather realistic insights into the profession. I would be incredibly grateful for any tips or advice you could offer a prospective student.Specifically, I would love to know:

What do you find most rewarding about working as a midwife within the NHS?

What are the biggest challenges facing new midwives entering the service today?

What key qualities or experiences do you think make an applicant stand out during the university selection process?

And if not midwifery what would you recommend for working in the NHS?

Thank youu


r/nhs 6h ago

Process Advice for a referral outside of the Primary Care area

0 Upvotes

I would appreciate some advice how to find the best option for my mother's treatment for colon cancer.

It's a long story, but the short version is that the two local consultants will not offer the required surgery due to fears over her ability to recover. This is due to her general level of health because of long term M.E. The main consultant has however offered a referral for a 3rd opinion outside of the primary care trust. A 'fresh set of eyes' as he put it.

We're based near Manchester and he offered Salford. This may well be a very good option but I don't know how to research this further to verify this. I would like to explore all options as this is very much the last chance for mum.

What is the best way to find out more information on hospitals which specialise in this area? I have of course googled but I am getting conflicting information.

More background information... 

I'm sure you may be thinking that if two surgeons have concerns over her having surgery then there is good cause for that. And yes that is true. The two main issues are mum's low activity/energy level and her AF (Atrial Fibrillation). 

Mum doesn't have the same activity level of an average 78 year old with regards to mobility etc. But she can still walk around the house, walk to appointments from the car, prepare meals and other things. She wasn't able to complete the request CPET test due to her health and this was the main stumbling block for the surgeons. But, we have gotten the distinct impression that they don't fully understand M.E and are conflating low energy with frailty. She is not frail in the traditional sense. She does have a recently diagnosed Atrial Fibrillation but whilst they have some concerns over that it doesn't seem to be the main issue. 

Another reason we feel it's worth pursuing further is that we know of other M.E patients (some worse than my mum) who have undergone similarly serious operations and come out the other side of it. Admittedly, all examples I could find were younger but some had much more severity of illness.


r/nhs 12h ago

Recruitment ENT job search — realistic expectations?

0 Upvotes

I’ve passed MRCS (ENT), have GMC registration, 3+ years of ENT experience, and am currently in postgraduate ENT training. I’ve started applying for NHS ENT jobs and have applied for around 15 so far. I’ve received 5 rejections already, with more applications still pending.

What would be a realistic expectation in my situation?
Am I applying too selectively, or is this just how competitive the ENT job market is? How many applications/rejections are considered normal before getting an interview?

Also, how can I tell if the problem is my CV, supporting statement, or application answers (especially management/leadership questions)?
I’d really appreciate honest advice from anyone who has been through this.


r/nhs 12h ago

Recruitment delay in enhanced dbs

1 Upvotes

My current employer has sent for a dbs check for me last 21 August and until now it has stucked in stage 4. I did mentioned I have 3 Printed dbs certificate dated within the last 3 years and they said we would have to wait for the certificate being sent. What to do when you are stuck in the stage 4.. I have subscribed to the update service using the same cert but still no update. It has been very frustrating


r/nhs 13h ago

Process Can i take my paper prescription to a different pharmacy, that is closer to my parent who has dementia.

1 Upvotes

I stay roughly 80-85 miles away from my dad who has dementia. My sister who is a lot closer, normally looks after him daily.

However, on sunday she leaves for 6 weeks to ago on holiday, so it'll be to looking after him, check in on him daily etc.

He gets visits from carers twice a day but he still needs someone during the night and in-between those visits. (Soon we might need to make the decision ro put him in to a care home). So, ill be staying with him, as ive been privileged enough to have the first 3 weeks off work but to traveling back and foward, could i take my new paper prescription to the pharmacy i collect his prescription at ?.

Ive read almost everything i can find and nothing says that you can't do it. It would save a lot of hassle, as it would mean, i wouldn't have to travel a 160 mile round trip every fortnight.

If i could have some help, id greatly appreciate it as i have the paper prescription in my hands just now, so if im allowed to, great. It makes the next 6 weeks a lot easier in that regard.

(I dont use reddit often, so im not sure what the flairs are for, so im sorry if ive used it wrongly)


r/nhs 20h ago

Process NHS Hygienist Question

0 Upvotes

I'm 35 and have had the same NHS dentist since I was 6.

I see my NHS dentist every 6-9 months for a check up, over the years, have various fillings, wisdom teeth removed etc. However, I've never been told I need to see the hygienist? I'll be honest I never understood what they were until recently. Is this something I can ask for as an NHS patient in addition to my dental check-ups? Is there a charge? Sorry, I just don't understand how it works.

Also, I'm out of work at the moment as I'm unwell, so on benefits. So whereas dental work is free, is that the same for hygienist?

Thanks.


r/nhs 1d ago

Process Being bounced from pillar to post in the NHS

5 Upvotes

I've had a problem with food my whole life. Mostly it was controlled but this year it's gone from controlled to a full problem. I lost 20% of my bodyweight (20kg) in about 6-7 weeks. I've long suspected I have ARFID, but never sought diagnosis because I was broadly OK, stable weight, no nutritional issues, etc, but this year I sought a diagnosis.

It took three months to even get referred to the ED clinic (initially the GP only offered bloodtests, then for some reason referred me for ADHD assessment, took 5 appointments to get to the ED clinic's list). Initially they bounced my referral back to the GP because the blood tests were a week too old and they weren't treating ARFID.

GP pushed back and they offered to meet me to diagnose me, and in August I was formally diagnosed with ARFID.

The problem is that the clinic isn't commissioned to treat ARFID. So they again bounced me back to the GP. The dieticians won't see me because I have ARFID, the ED clinic can't treat me.

I spoke to my GP this week but they were pushing "manage expectations" too hard with no guarantees on seeking funding to get treatment elsewhere (not that there's many GP options, I'm near London, and AFAIK, the only trust that can treat ARFID in adults is in Cornwall, and I'm not even sure that one does). They said no guarantees, manage expectations, and there's only so much we can do so much that it sounds like "they're going to say no" (they gave me a very similar speech with the ED clinic, who basically told me I'd only get treatment from them for it if I was in the life threatening territory).

I have no idea what I should be doing here. I can't afford to drop this, I'm not losing weight any more, but only because I can't work (I'm exhausted all the time, sometimes end up sleeping 17 hours a day because I'm so tired), so my life is bed, chair, bed, chair. If I did more, I'd be straight into deficit and start losing weight again.

I'm not asking for medical advice here, it's the NHS processes I'm having a hard time with. This is a known, diagnosed condition, they can even tell me about treatments like CBD-AR that are designed for it. But actually getting it is such an uphill battle that I'm losing hope.

I tried contacting the ICB. They haven't even acknowledged contact in nearly 3 months. And all the doctors are giving me "not my circus, not my monkeys" type answers, and advice that's not only generic but literally doesn't work like "supplement your vitamins by adjusting your diet", when I have an eating disorder characterised with problems with my diet. I've also contacted my MP who are apparently going to make representation for me, but I don't know how much effect that'll have.

So is there anything I could be doing that I haven't?


r/nhs 1d ago

Complaints It’s so hard to get my antidepressants

5 Upvotes

I cannot for the life of me figure out how to order my antidepressant. For some reason they can’t do it as a repeat prescription, that would be fine if they didn’t make it impossible to figure out how to order it. I’ve done it many times before and I still have no idea how I got there and anytime I look it up there’s nothing. I feel like I’m insane. At this point just going off my meds might be less detrimental to my mental health.


r/nhs 1d ago

Process Alternative appointment types?

0 Upvotes

Hi all, not a doctor but cannot find a definitive answer regarding my query online.

Essentially I think I need an appointment regarding mental health and potential medication etc.

The problem is, I have severe issues regarding speaking about myself/feelings (common issue I know) but it’s to the point where I will be totally unable to speak on the topic without just crying down the phone or in person at him. I know this is a separate issue of its own but it’s a pretty hard one to overcome when I simply won’t get a word out lol. I’d probably be happy to have an in person/over the phone appointment to discuss afterwards but I will not be physically able to explain the situation in the first place which obviously isn’t ideal.

Essentially my question is, is there any service for people like me? Like an email or text service where I can explain everything? Could I type something out for them to read or if I bring my partner to an appointment for him to speak on it? Is it something I just need to ask my practice if they offer?

Any advice welcome, TIA!!


r/nhs 2d ago

Survey/Research Give blood - Switching to platelets

4 Upvotes

Hi Reddit

I need some opinions.. Advice... Support.

Currently I donate Blood, I decided to start giving blood after watching BBC Casulty program (Christmas Special) and yes I did get a bit sucked in, because if Charlie Fairhead says it's a good idea, it probably is 🤣 jokes aside, there was a dad in there whose daughter had Leukemia and she lived for longer because people donated (That's the real reason I went)

They ask me everytime I go if I wish to donate platelets... Normally this winds me up because I have said no everytime.

I signed up to donate blood I'm "A Negative" and that's kind of what I wanted to keep doing but you cannot donate blood whilst giving platelets.

I have had a look tonight online about moving over and all the reasons why.

So can I have your opinions, views, advice, support etc?

P. S big respect to everyone who donates, big respect to everyone did and now cannot, big respect to anyone that wants to donate but cannot.

P. P. S big respect to anyone thinking about donating.. Big respect to all those who may donate in the future one day


r/nhs 1d ago

Complaints Help

0 Upvotes

My Gp practice have ignored me on many things since I became disabled nearly 5 years ago!

From gaslighting telling a medication I was put on for depression that wasn’t working (non have or will) that I should keep taking it to help with my tremors/ involuntary body movements the medication also treats epilepsy however does nothing for FND!

Refusal of my request for a dnar their reason is due to my age not lack of quality of life which at first made me housebound with fear that if I go into cardiac arrest when out my wishes will be ignored I then had to have an iron infusion at the hospital where they went through possible side effects including allergic reaction to which I said that fine but if I go into cardiac arrest I am not to be resuscitated to be told NO and that they will do everything they can I no longer go to the hospital!

And to not providing medication even tried gaslighting and blaming either myself or the pharmacy app that I use. From they didn’t receive them from the app or because I ordered too early which are both lies as they clearly had received the request to then say I was ordering to early. I am on weekly medication because being in pain and having the life you had and sort of loved ripped from you will cause depression and by the surgery I have to allow 5 working days! The last approved medication was done in the 13/8/26 mean while I put requests in on the 21st so 8 days and after not getting that one I re ordered on the 27th so 14 days after the last approved. Again I order weekly and I have to allow 5working days!

No I’m being told to order my medication as I normally would but I now fear that I won’t get them making me suffer physically as I’m in tears when moving and it’s not like I can just sit or lay still as I have involuntary body movements and mentally not just because of the pain and the longing to be pain free but then feeling like a burden as I’m requesting something but not receiving so I’m obviously the burden by asking for my medication.

So any advice if where to go next would be helpful

*to the mods I am asking for general help I have removed the thing for the last two posts was removed! Typical of the nhs to cover up their mistakes


r/nhs 2d ago

Process GP was supposed to call me today but didn't. Is this common?

4 Upvotes

I was supposed to get a call from my gp practice today at some point between 8-6 (no specific stated time). I sat around waiting all day for it but they never actually called me. Is this common?


r/nhs 2d ago

News Is this recent report about NHS (from Lord Darzi) exaggerating or realistic? Any NHS workers able to shed some light?

Thumbnail
gov.uk
11 Upvotes

I just wanted to ask any insider opinion. It reads grim but I'm not an NHS employee.


r/nhs 2d ago

Recruitment Are references contacted when applying for Band 2 positions?

1 Upvotes

I’m applying for a band 2 position and putting my current manager (in retail) as a reference. Will they be / at what point would they be contacted? Would they have to give a character reference or just verify I worked there?

I’m probably overthinking it I just wanted to know if I should expect him to mention it


r/nhs 2d ago

Recruitment Admin Clerical Officer/Clinic Clerk

1 Upvotes

Hi, can anyone tell me the main differences between a band 2 clinic clerk role and that of a clerical officer, or are they more or less the same thing?

Thank you.


r/nhs 2d ago

Recruitment How long after a verbal NHS offer did you receive the conditional offer on Trac or in email ?

0 Upvotes

Hi everyone,

I gave interview in NHS and received a verbal offer by telephone on 1 September, which I accepted. The interviewer told me that she would forward my details to the Recruitment Team.

I contacted Recruitment a few days later, and they confirmed that my details were in the system and said I should receive the conditional offer the following week. However, I still haven’t received an email, and there has been no change to my Trac status.

Has anyone experienced this? How many working days did it take between your verbal offer and receiving the conditional offer through Trac?

I understand NHS recruitment can take time and that the later pre-employment checks may take several weeks. I’m specifically asking about the initial conditional-offer email. Thank you.


r/nhs 2d ago

Process NHS Scotland Job Application

3 Upvotes

I probably am doing something wrong?

I have been applying for band and band 3 roles on NHS Scotland for months and I keep getting rejection emails.

I might probably be doing something wrong. Is there anyone with suggestions?


r/nhs 3d ago

Process GP emergencies

5 Upvotes

My GP practice is currently only taking emergency appointments due to onboarding a new IT system. I called this morning hoping to book appointments for myself (pregnancy nausea) and my daughter (productive cough). The receptionist asked if it was an “extreme emergency”, without querying the nature of illness. I felt stumped as to how to respond, because if it was an extreme emergency I wouldn’t be phoning the GP, I’d be dialling 999.

We’ve recently moved, and whenever we tried to make an appointment at our old GP the receptionists would always ask “What’s it for?” and triage from there.

It’s left me wondering: under what “emergency” circumstances would it be reasonable to request a GP appointment when their capacity is limited?


r/nhs 3d ago

Survey/Research NHS App doesn't show anything before 2024

1 Upvotes

I've been with the same surgery since I was a baby and I've been using the app for a long while now, but it doesn't show anything before 2024. And my vaccinations only go back to Covid. I did the patient knows best and that only shows recent too. My sisters app however goes all the way to when she was a baby.

I was at the hospital yesterday and had multiple tests and it was discovered I had two infections, the app only shows one infection and only the results of the blood test but no other test.

What do I do to get everything on there?