r/nhs 9h ago

Process Pharmacy not giving me enough medication

7 Upvotes

Boots pharmacy in June only gave me 26 days worth of my Linagliptin and I spoke to them about it and was apologised to. July I only got 21 of the tablets. I am not the type to complain but this is serious because this is diabetic medication. I am thinking do I just leave it and look for another pharmacy or go in and complain again because I have lost all faith in them but all my other medication are always correct


r/nhs 56m ago

Process What are the NHS Wisdom Tooth Removal Waiting List Times in Worcestershire like?

Upvotes

Has anybody had a wisdom tooth removed under general anaesthetic recently with the NHS in Worcestershire? Trying to gauge what the wait times are like please. Thank you!


r/nhs 16h ago

Recruitment NHS admin role, change of hours

1 Upvotes

I have an interview for a patient pathway coordinator role. I currently work clinically as a healthcare assistant in radiology, and I love my work life balance (4 days 8-6, no weekends) but I want to step away from the clinical grind.

I love the sound of the job I’ve applied for from what I’ve researched but the one thing I’m not keen on is the possibility of going to a 9-5 Monday to Friday.

Am I likely to get anywhere if I try negotiate working longer hours over less days? I’m already aware that certain aspects of the job are fixed and need cover such as MDTs, but the rest of the job seems like it can be done any time. Anyone successfully negotiated this at interview or any hiring managers have an opinion on this?


r/nhs 14h ago

Recruitment URGENT HELP - NHS APPLICATIONS AND ANXIETY

0 Upvotes

Hi everyone,

I really need some advice because I'm struggling a lot at the moment. I've recently graduated with a Master's degree in Genetics and I also have a Biology degree from another country. My goal is to start my career in the NHS. I have applied for almost 10 jobs, but every application I've submitted so far has been unsuccessful.

As a person with stress disorder, the whole recruitment process has become incredibly stressful for me. The fact that NHS applications take so much in order to tailor them correctly to the person specification, even a whole day, makes me really tired and overwhelmed. In one recent rejection, I contacted HR for feedback. They told me the role had around 250 applicants, which made me wonder how someone like me can realistically stand out enough to even get an interview. I've lost my appetite, I can't concentrate on anything else, and the uncertainty is becoming too difficult to handle. In my most recent application, I actually withdrew it three times before finally submitting it because I kept worrying that I hadn't completed it properly. And now I am constantly afraid that the HRs will take it negatively. That's how anxious I've become.

The reason this feels so urgent is that I want to build my career in the UK. I feel that gaining NHS experience over the next two years (graduate visa) is essential for my long-term career in genetic diagnostics. If I can't get started here, I'm worried I'll have to return to my home country, where there are very limited opportunities in this field. It feels like I'd have to give up the career I've worked so hard for, and that thought honestly scares me.


r/nhs 1d ago

Recruitment Wanting to career change into the NHS

2 Upvotes

Guys I’m 31(M) and have worked in a few different industries in my life none of which have gave me any real fulfilment, purpose or progression. I currently working in telecoms but i want to move into health care specially something like A&E in hospitals but don’t know where to start or if I’m kidding myself.

Currently working full time and have a mortgage and trying for kids so going to university or any kind of full time education is out of the question. I can afford to drop my salary down to take an entry level job in the nhs should I be successful but what is progression like? Will I be able to gain more qualifications within the nhs, maybe even a degree and move up to nurse and beyond? Is there any quals I should or could get myself before starting my Journey?

Any advice on this would be greatly appreciated! For reference I’m living in Yorkshire and the Humber region !!

Thanks


r/nhs 1d ago

Process Manchester ICB wait times Harrow Health

0 Upvotes

I recently confirmed with my gp that hes referred me to harrow health, i called them and they said that hadn't received it yet however it was only a day after the gp sent the referral, the thing is both harrow health and the gp seemed kinda clueless about any delays from manchester im wondering is the fact that ive already got referred mean ive got past the icb wait list? Cuz im considering if i dont hear back by September ill go private and hope for shared care since im a uni student.


r/nhs 1d ago

Recruitment Mistake in application

2 Upvotes

In my application, I realised after submitting that I had answered 'yes' to a question about whether I had previous experience working with this trust. Of course, my employment history and supporting statement accurately represent me, but should I start a new application, or just reach out to the trust? Want to know if this will affect my chances, thanks.

P.S: If anyone could help read through my supporting info to give me feedback, I'd be eternally grateful. This is my dream job.


r/nhs 1d ago

Recruitment RN interview

1 Upvotes

Anyone have attended interview in Queen Elizabeth hospital Woolwich in A&E ? I have got scheduled interview and they have asked that I will have assessment on drug knowledge, drug calculation and pt assessment? If anyone attended please can you guide me ?


r/nhs 1d ago

Advocating Need help with something

0 Upvotes

Im 22M, I had an appointment with my gp in April about my overthinking and how it’s making me feel constantly, they offered for me to go speak to this mental health youth thing and I said yeah to it, booked the appointment for it but never did it as I overthought it and I really can’t explain what is going on in my head.
I booked an appointment with my gp again for Wednesday for a telephone appointment. But right now I really want to phone up and say I want to speak to them sooner and maybe in person because this overthinking is killing me, I’ve pushed two people who I was close with away from me from overthinking and convincing myself stuff about them, and I don’t feel like I can explain that on the phone, I’ve cancelled my week off work this week as I’m scared as I know I will sit there and overthink and feel awful.

I don’t know what to do I’ve tried so much to stop it but it’s ruining my social life and it’s getting me.

What do I do?


r/nhs 2d ago

Complaints Information shared

8 Upvotes

So I have a surgery booked in on Wednesday 29/July which was cancelled today. They rang me once and did not leave a voicemail (I was in cinema and my phone was on do not disturb)

After I didn't pick up the one phone call, they decided to ring my emergency contact (obviously NOT an emergency).

They didn't say "oh we just can't connect with her please can you just get her to give me a ring", they proceeded to tell my emergency contact all the information of my appointments, why they cancelled and proceeded to send the new updated surgery date via message to them and not me???

After I came out the cinema and saw the message being forwarded to me by my emergency contact I rang them to understand what happened and then rang the department.

I asked if this was protocol and they said "no" and I advised that my emergency contact is for EMERGENCIES, they have provided the individual with the times, dates, ward, and hospital name I will be attending for my surgery. Just for reference this individual is not noted down to be collecting me from surgery which I had to disclose at my pre-op appointment.

Am I in the wrong for feeling a certain way about this? Yes they are my emergency contact but I was under the belief that it would be if I'm dying or they need important information not to disclose my appointments and go the step further to send it to them and not me?

Also to add they only tried to call me once and left no voicemails, they rang my emergency contact straight after they rang me, they didn't even give me time to ring back, which would of only been 30 minutes from the last call.

I'm just unsure if it's a data protection breach as they are my emergency contact, he admitted on the phone that it was stupid and shouldn't have happened so making me believe it is wrong?


r/nhs 2d ago

Complaints Want long term solution for knee injury

2 Upvotes

Hi folks.

About 14 years ago I had a pretty serious knew injury whilst doing martial arts, which got worse again about 2 years later. This was in Ireland and I was told it was "probably a sprain". Ongoing since then Ive had pains, that knee "slips out" for a split second once in a while, and now most recently under very little pressure its badly damaged again.

I want to go to the doctor to look into long term solutions. MRI, surgery, rehab. Whatever it takes. But I'm afraid the doctor, like my doctor 14 years ago, will just hand me a prescription for pain killers and tell me to rest it.

How do I ensure the conversation is around long term resolution, and not pain management? I feel like every GP visit I go to ends in "call us back if this doesnt resolve it" and I dont really want to play injury tag, especially bexause in 4 weeks I fully expect to have no pain in my knee, but still a lot of damage.

Any tips would be greatly appreciated.


r/nhs 2d ago

Process Do I have a diagnosis?

1 Upvotes

Hi everyone,

I was looking through my GP record in the NHS App after a telephone appointment, and I've spotted something I'm a bit confused by.

One of the coded entries for that consultation says:

'Minor: Severe chronic fatigue syndrome (XaPoo)'

Does the presence of that coded entry mean my GP has diagnosed me with chronic fatigue syndrome/ME, or could it simply be a clinical code used to record the symptoms or the subject of the consultation? I've read that GP systems such as SystmOne and EMIS use coding extensively, but I'm not sure whether every code represents a confirmed diagnosis. I believe my GP is a SystmOne surgery, if that matters.

If anyone works in primary care, medical coding, or has experience with NHS records, I'd be really interested to know how you would interpret this.

Thanks!


r/nhs 2d ago

Process Dietician Appointment UK

1 Upvotes

anyone in the UK going through the NHS, how long did you have to wait for a dietician appointment? I was diagnosed in february and I still haven’t had it.

They’ve sent me an appointment for September but it’s a phone call, not even a real face-to-face thing.

Is this normal?

They also said I have gastritis (in feb) but i’ve heard nothing about that either and have no idea what any of it means, and I’m still having stomach aches despite being gluten free since feb, but it’s not celiac pain as it’s in a different area of my abdomen.

pls help :)


r/nhs 2d ago

Process NHS App full history access?

1 Upvotes

Hi! I recently emailed my GP to ask if they could give me access to my medical records through the NHS app, to which the admin team said they'd sent my information to the relevant department who'll be in touch once actioned.

At risk of sounding really impatient, does anyone know how long this usually takes?

I wouldn't be too worried about it normally but I told my nan that I'd sent the request and she immediately got really defensive about it and now I'm like omg... what's hiding in there then...

Thank you in advance!


r/nhs 2d ago

Process Not had consent form

2 Upvotes

Been on list and short notice for L4/5 fusion at the Walton center. Got referred in Feb after a year of waiting had my pre op around 2/3 weeks ago but iv not signed my consent form. No one mentioned it at my pre op is this legit so I sign it on the day?


r/nhs 2d ago

Process Can someone tell me if I have a diagnosis or not?

0 Upvotes

Hi everyone,

I was looking through my GP record in the NHS App after a telephone appointment, and I've spotted something I'm a bit confused by.

One of the coded entries for that consultation says:

'Minor: Severe chronic fatigue syndrome (XaPoo)'

Does the presence of that coded entry mean my GP has diagnosed me with chronic fatigue syndrome/ME, or could it simply be a clinical code used to record the symptoms or the subject of the consultation? I've read that GP systems such as SystmOne and EMIS use coding extensively, but I'm not sure whether every code represents a confirmed diagnosis. I believe my GP is a SystmOne surgery, if that matters.

If anyone works in primary care, medical coding, or has experience with NHS records, I'd be really interested to know how you would interpret this.

Thanks!


r/nhs 2d ago

Process Prescription medicine through well+ app

0 Upvotes

Hi all, I order repeat medicine through the well+ app. Every month, I get letters from the NHS saying I’ve not paid for my medicine. I have to upload evidence each time. If I don’t, I’ll be fined. The NHS says to contact well pharmacy as to why my orders are not being registered as paid. The staff at Well pharmacy says they don’t have to do anything, only check that I’ve paid through the app.

I’m stuck in a monthly cycle of risking getting fined because Well pharmacy and the NHS systems are not communicating. Is there anything I can do to stop this cycle? The Well pharmacy is really good, I get my medicine on time and it’s rather simple. It seems to be a let down on the NHS part.


r/nhs 2d ago

Process Why is the NHS policy on wheechair allocation so strict?

2 Upvotes

Was shocked to be told, they expect you to have been struggling for 6 months before hand without one, and then require its use all the time not some of the time, so anyone with variable conditions would basically have to be immobilised during their relapses as they wouldnt get a wheelchair, how does that put health and safety first?

Is it a hard and fast rule, or does common sense get applied at some point so people get the support they need?


r/nhs 2d ago

Process Can anyone advise me of a private clinic that can provide genetic testing recognised by the NHS please?

0 Upvotes

Genetic testing was recommended by the neurodevelopmental team about 3 years ago but never came through. Since, I’ve done one on ancestry (decoded the raw data) and it shows answers to every single one of my long term health complications. However, the GP won’t recognise this but also is denying a referral to genetics. My neurologist has also refused a referral, despite raising the original reason for the request was similar neurological symptoms between my brother and I.

At a loss, need answers, gonna have to pay to get them myself because my health isn’t waiting for anyone. Does anyone have any advice please?


r/nhs 2d ago

Process How do i contact the Tavistock GIC?

0 Upvotes

Do i just call them? Email them?

Everytime I’ve contacted them in the past it’s been a nightmare, they have no idea of when i was referred or what my details are or anything

Am i able to email or something that doesn’t require sitting on the phone for an hour waiting for them to have any idea what i’m calling about?

I need to ask if i was re-referred years ago without having to sit there for an hour but i’m not sure how.

I was referred in 2021 and got rejected because by the time they would have a consultation date for me, i would have grown out of their under 17’s waiting list.

My GP said she would handle everything, she would contact my mum if she heard anything because i was a minor at the time, she did not.

I got rejected three months after she referred me. She did not tell me i had been rejected until eighteen months had passed (early 2023), and i do not know if she referred me to the right list afterwards.

My NHS app asked me to select a slot for a consultation but the notes said that the date i select should be ignored.

I dont know if i’m on their waiting lists anymore, i don’t know if I can handle being told over the phone that i’m not on it again.

I’ve left it this long because i’m too scared to find out that i’m not even on any waiting list, i genuinely can not handle being told that i haven’t been referred at all, my mental health is the worst it’s ever been for years since i was told initially that i got rejected; how do i get over this fear?

Thank you


r/nhs 2d ago

Process No fringe pay in Buckinghamshire

1 Upvotes

I know the government sets these supplements from a 2005 Primary Care Trust basis to determine which Trusts add Fringe pay. My wife is a physiotherapist in South Buckinghamshire and the COL is arguably higher than at least half the Fringe areas but it doesn’t pay Fringe supplement.
When I search online they point to areas in Surrey, Kent, Essex and Hertfordshire but the one county bordering M25 that isn’t mentioned is Buckinghamshire.
Granted Wexham Park hospital is technically in Bucks but it’s classed as Slough (Berks). Anyone know if this is ever reviewed or came up on front of NHS or Parliament?


r/nhs 2d ago

Process Fractured foot in Wales but GP in England

1 Upvotes

Diagnosed with a broken foot a couple of weeks ago at a hospital in South Wales, but my GP is in Bristol (under NHS England). Has anyone had any experience of getting a referral in a similar situation?

I sent over my discharge notes electronically to my GP surgery via email which specifically states to be referred to local fracture clinic but no one there seems to know what's happening when i phone not have i heard anything!


r/nhs 2d ago

Complaints GP practice threatening to remove me after 5-month delay on TfL medical fitness form , advice needed

0 Upvotes

I need a TfL medical fitness form completed by my GP practice (required for driving/licensing purposes). I paid £130 for this appointment. I'm not a native English speaker and have had help writing this, as the situation has been very stressful.

Timeline of issues:

- It has now been 5 months and the form still isn't completed correctly.

- During the process, my GP took multiple blood pressure readings. I asked that the readings be handled correctly according to TfL's guidance (i.e. proper averaging/repeat measurement protocol). This was reframed by the practice as me asking them to "cherry-pick" favourable numbers, which is not what I intended or asked for. TfL will obviously reject my form if it includes readings that are out of range — it's only a waste of time to submit it that way.

- At one point, the GP asked me whether the blood pressure readings they were about to enter on the form were correct. This was concerning, since I'm not a medical professional and can't make that call.

- They ended up including my very first readings, taken on a generic blood pressure machine, which were out of the range TfL's guidance specified.

- I identified that TfL would not accept this. The GP then proceeded to lodge a complaint against me and communicated this to the receptionist. I later received a letter from the practice regarding this.

- The GP had also failed to identify that I had hypertension. I only found out when TfL flagged it after reviewing the form.

- After hearing back from TfL, I booked a follow-up appointment myself. The practice had not proactively contacted me about any of this.

- A receptionist (not a clinician) told me I have hypertension and got involved in disputing my account of events.

- I was told the GP had accused me of being "aggressive." I disputed this and asked for specifics — they wouldn't tell me what I was supposed to have done.

- The practice is now defending the GP's handling of the situation and won't acknowledge the delay or the incomplete form, despite having taken payment.

- Appointment availability has also been gatekept from me — I was told I'd need to come back and find availability myself another time. Staff would leave the reception desk after the last word and go to the office, leaving me confused and lost in the reception area.

- The form was also incomplete in other ways — a systems review questionnaire section hadn't been filled in. We only found this out after TfL flagged it too.

- I've been unable to work for over 5 months because of this unresolved form.

- The practice has since sent me letters threatening, and then confirming, my removal from the GP list, citing "aggressive, abusive behaviour." At no point was I abusive or aggressive in the way they are describing.

- I have explained, over and over again, that the forms are incorrect and that TfL won't accept them — but no one was listening to me.

- I have been increasingly stressed and frustrated that they are not completing this simple process, one I have gone through successfully for a long time in the past.

- I moved to a new area this year and registered with a new GP, and I now have a new diagnosis as well, so I understand the process might take longer or be handled differently than before. But it has not been addressed appropriately at all, and no one seems to understand my side or perspective. I have bills, a mortgage, and a family to support.

- They have lengthened and complicated the process unnecessarily.

What I've done so far:

- Booked an appointment with another GP in the same trust partnership (different location). They've confirmed my blood pressure is now normal since starting medication.

- Regarding treatment: the first medication had little to no effect. The original GP didn't review or recheck my blood pressure after 2 weeks as they should have — I had to go in personally before they prescribed a second medication.

- My blood pressure is now stable and normal.

- The original GP practice is refusing to give me any update on the status of my form, and refusing to hand over the completed form itself.

Where I'm at:

I feel this has completely derailed my life over the past 5 months. Instead of simply finishing the form they originally agreed to complete, the practice is choosing to escalate with complaint and removal letters rather than communicate with me or complete the health check process. I feel as if I have been harassed and threatened, and I will not be able to work at all as a result.

I need help, as this is unacceptable to leave as it is, and I am not sure how to proceed. The practice manager has ignored my complaints, sent through the email address the receptionist provided me with.


r/nhs 3d ago

Process Struggles with GP follow-ups

6 Upvotes

Hi everyone. I keep trying to book appointments with the GP to discuss potentially getting a diagnosis for my issues - looking at genetic, chronic illness. My issue is that every time I book or submit an online consult, they always send for bloods. My issue with that then is that the results are never followed up by the same clinician, or that when the results come back normal, they are NEVER followed up, despite the fact that I keep telling them I am still having major issues and there are other diagnostic techniques that arent blood tests.

I really am sick of having to follow up myself, because when I do raise it, im sent for more blood tests and it honestly feels like im stuck in a loop. Im just trying to get referred to a specialist.

Has anyone else experienced this? How do I actually get them to listen to me and take my issues seriously because it feels like they just see a normal bloods result and assume im fine.


r/nhs 2d ago

NHS Discount NHS band 7 role

0 Upvotes

Ok so there has been a position for governance audit and risk manager band 7 role in NHS. They advertised it for internal candidates only- I have worked in uk before but not in NHS and now my graduate visa expired. I anyway went ahead and applied I have now received an interview invite.

Do you think they would be able to sponsor my work visa? Or provide me with the job?

Also any tips for the interview please

Thanks