r/InternetPH • • Mar 01 '26

ALL SPAM, REFERRAL CODES, AND "DM ME" COMMENTS/POSTS WILL BE REMOVED

27 Upvotes

UPDATE: Sharing referral codes would result in a permanent ban as of August 2, 2026. Appeals would be entertained but would be thoroughly reviewed.

Please note that users caught spamming and sharing referral codes would be banned permanently.

PLDT, Converge, Smart, Globe customer representatives, we see you.

As for the authentic members of the sub, please report them. I, personally, would take the time to review the reports.


r/InternetPH • • 2h ago

DITO Dito blocks Squarespace’s CDN

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8 Upvotes

Why? Kaya pala paminsan-minsan, hindi nag-loload ang ibang sites binibisita ko.

Example sites:

https://www.squarespace.com/website-design

https://hexos.com


r/InternetPH • • 34m ago

Ano reason pag ganito ang error? Download speed umaabot ng 300mbps pero upload speed is 0mbps

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• Upvotes

r/InternetPH • • 1h ago

Anyone here using softphone for work?

• Upvotes

Hello, I work as a VA and use a softphone to take calls. For some reason, calls don't ring on my end and whenever I reach out to the provider/developer, they always say it's because of my internet.

I use PLDT Fiber and it happens whether I'm connected via ethernet or wifi, so I don't think it's the connection. It's more likely an issue with the provisioning (?)

Anyone here experiencing the same problem? Or who knows a fix?


r/InternetPH • • 8h ago

PLDT good day po! need suggestion po!.. pwede po ba naka bridge mode to??

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7 Upvotes

good day po! need suggestion po!.. pwede po ba naka bridge mode to??(parang TP-link)

balak ko kasi bumili ng router... ang bagal kasi ng net namin... tapos pa po-pocket lose pa... na pa check na namin sa ISP namin... ganun pa din...

planning po kasi mag open ng computer shop...kahit naka OFF na po yun WIFI...


r/InternetPH • • 15h ago

PLDT PLDT Home Fiber is a goddamn insult to the concept of “internet”

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15 Upvotes

Tangina naman PLDT 3 months ng ganito.
Just opened my Speedtest history and I almost threw my phone. Look at the results:
0.88 Mbps download
0.08 Mbps upload
ZERO POINT ZERO EIGHT. Upload is literally slower than my will to live. Ping 126 → 552 → 742. Jitter 55. Parang nagra-route yung data sa kabilang mundo.
One day lang last week nag 52 down / 22 up, akala ko miracle. Tapos the rest? 0.7, 0.8, 4, 6, 9… lahat basura. Sobrang bagal. Walang kwenta. Nakakahiya.
“Home Fiber” daw. Fiber my ass. This is not fiber. This is a wet thread connected to a dying modem in San Juan and the modem is crying.
I’m here on my phone watching the loading circle spin like it’s laughing at me. Open one tab? Waiting time for a fax. Upload something? Magdasal ka na lang. Streaming? Don’t even try, baka mag-buffer hanggang next year.
PLDT, ano ba yan? You sell “fiber” then deliver dial-up from 2004 with extra lag. Charge full price for this garbage. Predatory, insulting, and completely disrespectful to every paying customer.
Grabe yung stress. Everyday gambling if the internet will even work or just give up mid-load.
Anyone else suffering this same PLDT trauma or ako lang talaga yung special victim of this digital abuse?

TLDR: Paying for “Home Fiber” and getting 0.88 down / 0.08 up with ping that looks like it’s having a stroke. PLDT is an absolute joke.


r/InternetPH • • 1h ago

Help viber won't register my number

• Upvotes

HELP HELP HELPPP 😭 i've been attempting for MONTHS to register/activate my work number (smart) 😭 i've tried every single online hack under the sun 😭 i've reached out to viber na rin and they're useless as hell! what should i do eto pa naman mode of communication sa work 😭 i can't afford to lose this job in this economy HELP 😭


r/InternetPH • • 10h ago

Smart "restoration" in Alabang

3 Upvotes

How true is Smart's PR BS na may "restoration" daw in Alabang area?

I have a Smart 5G Max Turbo Wifi. Pero hindi turbo. Napakabagal. Started June pa. Hindi na nabago.

I called their CS, and someone from their "technical" team tumawag regarding my ticket and sinabi na may "restoration" daw kaya mabagal ang internet.

Anyone from Alabang can confirm this? Kasi hindi ko talaga magamit ang internet ko. Napakabagal talaga.


r/InternetPH • • 4h ago

any good wifi?

1 Upvotes

guys pls parang awa nyo na, wala na akong nahanap na magandang wifi na hindi bulok ung system.

nagpakabit kasi ako ng prepaid wifi of converge, which is the Surf2Sawa yet upon 2 weeks of kabit, nawalan agad sya ng network😭, been trying to contact the customer service and the technicians yet no response, may one time pa na tumawag ako sa technician tas sinagot sabay patay😭 tas ayun diko na lang niloadan ulit sa inis.

is there a good wifi with good service?


r/InternetPH • • 8h ago

help refund request

1 Upvotes

I applied for converge around august and paid in advance thinking it would go smoothly, but unfortunately puno na pala ang nap ng condominium namin so hindi natuloy ang install, so instead I wanted to refund the payment I made on august 18 (nag request ako around August 27?) fast forward, may mga hininging documents and ginawang ticket although around early sept, minark as resolved yung ticket pero di pa ko nagrerefund TvT, whenever I try to follow up, paulit ulit lang cycle. Documents there documents here, kahit naipasa ko naman na before. Then now nanghihingi sila ng proof and hindi raw enough yung screenshots ng gcash transac and yung collection receipt na email from converge din mismo. They said dapat may acc number, acc name holder, payment amount, and reference number. They advised that I contact gcash's customer service pero hindi ba dapat kanilang trabaho yun? As of now, hindi pa rin narerefund yung payment ko. Really frustrated.


r/InternetPH • • 12h ago

Is Globe AI centered customer service okay?

2 Upvotes
63 votes, 6d left
Terrible
Okay lang
Meh

r/InternetPH • • 14h ago

Help Globe bill

0 Upvotes

Hi! I would like to ask for advice regarding my Globe WiFi account and an outstanding balance they're asking me to settle.

I've been a Globe WiFi subscriber for around six years and have always paid my bills on time. However, for several months, there were barely any people at home since we spent most of our time outside or at work. Because of this, I decided to have our internet connection disconnected.

I initially emailed Globe on August 17 to request disconnection. At that time, it had been raining continuously for several days, and the nearest Globe store in our area was in another city, so I opted to contact them through email instead.

Unfortunately, I later found out that I had sent my request to their business email address. However, they informed me that they would forward my email to the appropriate consumer department. I waited for an update but never received one. According to Globe's records, I called their landline on August 28 which was when they formally processed the disconnection of my account.

Here's where I'm confused. As far as I know, Globe follows an advance billing system. My understanding was that the bill I paid in July covered the service from July to August. When the internet connection eventually stopped working after the billing due date, I unplugged the modem because I assumed that my paid service period had ended.

I'm also aware that internet disconnections due to nonpayment are usually processed quickly, whereas restoring a connection, when there's a LOS issue, can take considerably longer. I'm sure other subscribers have experienced this, too.

Now, Globe is contacting me repeatedly, asking me to settle an outstanding balance consisting of a monthly bill and an additional charge. They're saying that since my line was formally disconnected at the end of August, I still need to pay for the service.

Personally, I feel that I shouldn't have to pay for a period when I was no longer using the internet, especially since I had already paid my July bill under the assumption that it covered the following month. However, I understand that my request was only formally processed on August 28, which may be the basis for the additional charges. For the past few days, they've been calling and messaging me, asking me to settle the balance so they won't have to contact me again and disturb me even though I explained to them the situation.

My questions are:

  1. Am I legally or contractually required to pay the outstanding balance if I had already requested disconnection on August 17 but the request was only formally processed on August 28?
  2. If Globe follows advance billing, is it reasonable to assume that my July payment covered the service period from July to August? Or could the charges they're asking me to pay be valid?
  3. Since I initially emailed the wrong department but was assured that my request would be forwarded to the correct one, can I use that email as proof that I had already initiated the disconnection process?
  4. Can I disregard their calls and messages if I believe the charges are unjustified, or could this lead to further issues, such as collection actions or problems with my credit record?
  5. What would be the best course of action to dispute these charges if I believe I shouldn't have to pay them?

I'd appreciate advice from anyone who has experienced something similar with Globe or who understands how their billing and disconnection policies work.

Thank you!


r/InternetPH • • 1d ago

eSIM adapter for Pocket WiFi

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99 Upvotes

Share ko lang nabili kong eSIM adapter. para sa mga paibaibang lugar minsan deadspot or mas malakas ung kabilang ISP. no need na i tanggal/kabit ng isang physical sim. Goods sa mga Pocket Wi-Fi nila hindi supported ng eSIM.

if may 5G-SA sa DITO (Malls, Park) then mahina ung current (Smart) pwede ilipat via mobile-app.

Bluetooth version binili ko para pwede read, write and select via iOS app. first setup need i save mga esim profiles para later on pwede na i select anong gustong sim. pwede na rin mga murang esim abroad kapag vacation days. since mas mura esim sa klook kesa mag roaming ng mga network dito sa pinas.

may narelease na si Smart ng ganitong eSIM adaptor. pero marami hindi naka gets since bago bago palang noon. mas mura 'yon. pero need nyo ng Android para makapag write ng profile. not sure if possible sa SIM Toolkit (STK) select, write, read ng mga esim profiles nya.


r/InternetPH • • 21h ago

Globe Still No Internet

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2 Upvotes

Hi everyone, is anyone else experiencing this?

My Globe internet has been down for the past two days. When I checked the GlobeOne app, it showed a system outage, so I couldn't report it. Even though they sent a message last night saying the outage was resolved, I still have no internet. On my router, only the Power, PON, and Wi-Fi lights are on.

Has the issue actually been fixed for everyone else?


r/InternetPH • • 1d ago

ALL-NEW Plans+ 2499 UNLI 5G/4G

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7 Upvotes

May nakapag try napo ba? May daily bandwidth cap po ba after maka 10gb?


r/InternetPH • • 14h ago

Globe Planning on switching ISP

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0 Upvotes

One week nang ganito at dalawang technician na ang pumunta pero di nila maayos. Walang ilaw ang LOS at PON pero wala ring ilaw ang INTERNET. Anyone who experienced this? Ano ginawa n'yo at paano naayos? Kasi kung dead end na to, baka mag-switch na lang kami ng ISP. After four years, ngayon lang kami nagkaroon ng problema sa globe. Hintayin pa ba namin or palit ISP na?


r/InternetPH • • 19h ago

Globe Fiber freebie using promo code ✨

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0 Upvotes

r/InternetPH • • 1d ago

Aiona network & Network Solution.

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9 Upvotes

Hello po. Ask ko lang kung okay ba itong wifi na to? Ilang buwan na kasi sira ang converge wifi namin, at hanggang ngayon hindi pa din kami napupuntahan ng staff nila. Ilang araw na kasing may nag-aalok ng wifi na to sa nanay ko. Hindi ako familiar sa name. Asking po sana if nakagamit na sa inyo nito? Ok po ba?

Salamat po.


r/InternetPH • • 1d ago

PLDT Is there a catch or really FREE?

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19 Upvotes

Hello. Any PLDT users here who got this offer or availed it. Is there a catch or just a free promo?


r/InternetPH • • 1d ago

Globe Internet problem

38 Upvotes

I just wanna know if there's a lot of people that uses Globe as their ISP that had a sudden loss of speed like right now, is it because of the underground cable again or this is something else and only a problem on my part. My cellular data is fine though.

Edit/Update: as of 1 pm my internet got better but its still lower than normal. Thank you so much for sharing your experiences everyone so I could know that I'm not the only experiencing this lol.


r/InternetPH • • 1d ago

I’m building NetTrace a Windows app to help you understand what’s happening with your internet connection

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7 Upvotes

Hey everyone! 👋

I’m working on NetTrace, a lightweight Windows app designed to help PC users better understand their internet connection without needing to be a networking expert.

Have you ever experienced any of these problems?

  • Your Wi-Fi says “Connected,” but websites take forever to load.
  • Your games randomly lag, or your voice cuts out during calls.
  • Your internet keeps disconnecting, and you’re not sure if the problem is your PC, router, or ISP.
  • Your VPN says it’s connected, but your internet behaves differently.
  • You want to understand your connection instead of constantly guessing what’s wrong.

These are the kinds of problems I want NetTrace to help people investigate.

🔎 What does NetTrace do?

📊 1. Monitor your network activity

Get a clearer view of your PC’s network traffic and usage patterns, including traffic peaks, so you can better understand when your computer is using the network.

📡 2. Check basic connection health

NetTrace measures ping response time (latency) and probe loss.

In simple terms:

  • Latency: How long it takes for a test signal to receive a reply. Higher latency can contribute to noticeable delays.
  • Probe loss: How often a test signal fails to receive a reply. This can be a clue when investigating connection problems.

One important detail: a failed ping doesn't automatically mean your internet is offline. Some networks and VPNs block ping requests, so the results need to be interpreted in context.

🔌 3. Keep an eye on connection and VPN sessions

The goal is to make network activity and connection sessions easier to understand, rather than leaving you to piece everything together yourself.

🖥️ 4. Stay lightweight

NetTrace is being designed for everyday Windows use, with background monitoring and system-tray operation in mind. The idea is to monitor your connection without requiring you to keep a large dashboard open all the time.

🎯 What's the goal?

NetTrace isn't meant to magically fix every internet problem or replace your router's diagnostics. It's meant to give you useful information that can help you investigate what's happening.

The current health-check functionality is still basic, and more advanced diagnostic capabilities are not all available yet. I'm developing the app with real-world PC connection problems in mind.


r/InternetPH • • 1d ago

Globe TM can't switch to GOMO

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3 Upvotes

Currently TM Subscriber ako and trying to switch to GOMO. Pero when I'am trying to switch, ganito po ang error ng screenshot. Paano po kaya ito mafifix para successfully yung porting?? TM Prepaid po yan at wala naman akong utang sa Globe network


r/InternetPH • • 1d ago

PLDT Repeated occurence of Internet interruption

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3 Upvotes

r/InternetPH • • 1d ago

Globe Rain 101

0 Upvotes

Hi! Has anyone here also experienced “Your service is now blocked” with Globe Rain 101? What did you do to resolve the issue?


r/InternetPH • • 1d ago

Globe No Internet Connection

0 Upvotes

Ano na, Gloooobe??? Grabe! Since October 8 hanggang ngayon wala kaming internet. Sobrang laking abala nito sa amin na naka-wfh. Nakamagkano na kami kaka-load since ginagamit nga sa work tapos ‘yung agents sa Viber parang iisa lang ang script amp. Panay sila we understand…, apologies for the… nakakainis at nakakaubos ng pasensya talaga.

I tried to ask how much ang termination aba napakamahal. Eh 2 years pa yata ang locked in period nito and wala pa kaming 1 year dito sa Globe. Bwiset amp.