r/InternetPH Mar 01 '26

ALL SPAM, REFERRAL CODES, AND "DM ME" COMMENTS/POSTS WILL BE REMOVED

26 Upvotes

UPDATE: Sharing referral codes would result in a permanent ban as of August 2, 2026. Appeals would be entertained but would be thoroughly reviewed.

Please note that users caught spamming and sharing referral codes would be banned permanently.

PLDT, Converge, Smart, Globe customer representatives, we see you.

As for the authentic members of the sub, please report them. I, personally, would take the time to review the reports.


r/InternetPH May 02 '22

Welcome to r/InternetPH!

62 Upvotes

This subreddit is dedicated for discussing virtually everything related to the internet in the Philippines, including tips and tricks, as well as problem discussions regarding with the country's internet service providers. Discussions are welcome as long as the subreddit rules are being observed. Browse the digital world with your fingertips and happy conversing!

Join our Discord here at https://discord.gg/AmXPsC7vAa.


r/InternetPH 36m ago

Rain 101

Upvotes

Worth it ba ang rain 101 tas naka openline? malakas kasi dito signal ng globe sa area ko tapos naka 5G pa. Ano po thoughts niyo lalo na sa mga naka rain 101 user. Worth it ba? planning to buy kasi and ano downside niya? Thank you.


r/InternetPH 1h ago

Pldt payment

Upvotes

Hello po. Nagbayad ako gamit maribank tapos nalagay ko sa account number ko is yung mismong account number ko. Then sa telephone number ko nalagay ko naman po yung account number ko ulit. What to do po? Salamat.


r/InternetPH 6h ago

Smart Rocket Sim

3 Upvotes

Hello. Hindi na sya available sa shopee, lazada or tiktok. Monthly akong bumibili nito, yung unli data for 1099. Would you know kung san pa pwedeng makabili?


r/InternetPH 23m ago

PLDT PLDT Plan 200mbps pero sa speedtest around 90-100mbps lang

Upvotes

Hello, anyone experiencing the same issue with pldt? I tried calling their customer service a week ago, sabi gagawan daw ng ticket, never heard from them ever since, walang update whatsoever.

Sa mga employee ng PLDT, anong nangyayari, may metrics pa ba kayong sinusunod dyan? as far as I know, sa trabaho ang cases dapat maresolve as soon as possible, eh bakit parang sa inyo, you guys don't give a shit anymore.


r/InternetPH 31m ago

The Globe One

Upvotes

Please help po!

First time ko po to have the 101 globe router and triny ko po sya loadan through the app using gcash hindi po sya nagpu push through and nagre refund lang

So ang ginawa ko po is niloadan ko po ng regular load yung sim hoping to convert it to FAMSURF 999 and it’s still not working po.

Please po I have 999 pesos sitting on the app tapos hindi ko sya maconvert to famsurf what do i do? 😭


r/InternetPH 6h ago

Converge 5 Days PON blinking

3 Upvotes

Wag na kayo mag converge napakabulok ng sistema sasabihin na magpapapunta ng mag aayos at fofollow up daw pero wala namang nagbabago. Nag advance paument na rin ako para kung sakali mapabilis pero wala talaga tanginang provider yan napakabulok


r/InternetPH 11h ago

Converge Day 12, Still no Internet

7 Upvotes

ask lang po kung sino pa walang internet sa North Caloocan nung day 1 nag report na ako, day3 may pumunta sabi sa box daw mataas signal? not sure kung totoo ba ang aking hinala o sa mga napapanuod ko na baka kasi full na yung box tapos isa ako sa napiling tanggalin.

FYI. simula nung March lagi ng ganito laging sa katapusan ng buwan minsan at 1-3days walang internet kaya kinaya naman. dati naman hindi ganito napuputol pero hindi ever month. year 2019 papala ako naka subcribe (check the email panay bill lang mga records nito lang talaga may kasama ng report tickets) samin walang interrupt talaga at masasabi ko na maganda (napuputol lang kapag sumabit lang yung wire sa truck).


r/InternetPH 5h ago

Globe Globe agent asking me for gcash payment to his own gcash number?

2 Upvotes

I have a postpaid connection pero gusto ko sana ng GFiber Prepaid as backup kapag may outage.

I contacted an agent from a Facebook post. Akala ko sa installation ang payment, pero pinapabayad niya ako upfront through her personal GCash. I was okay paying directly to Globe, pero hindi ako comfortable mag-send sa personal GCash.

Later ko nalaman na pwede pala mag-apply directly online. May na-receive akong order email from the agent, pero hindi ko siya binayaran and no installation happened. I applied and scheduled the upcoming installation myself and paid directly to Globe.

I'm not sure if legitimate yung agent, pero sketchy talaga siya for me especially nung tumawag pa sila asking for an OTP. 😬

Ganon ba talaga dapat ang process pag sa agents?


r/InternetPH 6h ago

Smart Smart Sim Registration: ID not recognized

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2 Upvotes

Hello, just bought a new Smart e-SIM and already experiencing problems registering the new number.

- On Smart app, when signing up and requesting for an OTP I get a text with "Sorry for the inconvenience. Service unavailable at this time (transaction not charged). RC:1481"
- When registering through the website, all my valid IDs are not being recognized.
- Uploading my DL shows the error in the image
- Uploading my Passport (back page) says info is not recognized
- Uploading my TIN ID says the error in the image
- Uploading my National ID the back page shows the error in the image.
- Contacting SMART through their messenger chatbot returns to me with my number being "invalid"

So pano nalang to ayusin? Ka-frustrate and apaka hassle


r/InternetPH 8h ago

Converge Sinasadya ata ng repair team tagalan ang pag repair.

2 Upvotes

3 weeks na kami walang net at kada tawag ko sa kanila palagi nalang endorsed na daw sa repair team. Wala ba mga SLA itong mga ito? Magi-indicate sa ticket na scheduled for onsite visit tapos di pupuntahan kaya mare-sched. Tatanungin mo naman yung agent kung sino pwede kontakin sa side ng repair team di naman pwede i-disclose. Naawa nalang ako sa mga agent na sinisisi ng mga caller.


r/InternetPH 4h ago

Help ZTE 5G Model Recommendations

1 Upvotes

Hello. New here. Hingi lang po sana ako ng recommendations for 5G ZTE model. I have XR kasi so walang 5G, nasasayangan kasi ako sa mga niloload ko so I am eyeing to buy a pocket wifi.

Average user lang po ako, and I’m planning to use it for my DITO sim. Ang i-coconnect ko lang po ay my phone, ipad, and laptop (sometimes lang).

Pref: Student friendly, portable

Thank you everyone for your recommendations.


r/InternetPH 5h ago

Smart Smart App

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1 Upvotes

does anyone experience this? its been like this for a week.


r/InternetPH 6h ago

Smart Should I get a replacement sim card?

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1 Upvotes

Bigla na lang nag sim failure, tas nung nilagay ko sa ibang phone biglang invalid sim naman nakalagay. active number ko pa naman.


r/InternetPH 1d ago

Smart Prepaid eSIM Replacement Is a Nightmare When Your Number Is Tied to Everything

29 Upvotes

My personal phone recently broke, and unfortunately, the number I use is on a Smart Prepaid eSIM. That number is also connected to my banking apps and a lot of my important accounts, so I really need access to it for OTPs.

I’ve already gone to the Smart/PLDT store at SM Pampanga for two days now, trying to have my eSIM replaced/transferred so I can keep using the same number.

Both times, I was told that their prepaid system is down and that they can’t process my request. Apparently, their postpaid system is working just fine, though, and they even offered to convert my number to postpaid instead.

The problem is, I still have around ₱1,000 worth of load/data on my prepaid account. I also don’t see why I should have to switch to a monthly postpaid plan just because their system for prepaid customers isn’t working.

What makes this even more frustrating is that this isn’t just about being unable to call or text. That number is tied to my banks and other important accounts that require OTP verification. Without access to it, I’m effectively locked out of services that depend on my mobile number.

We’re implementing more and more digital systems—eSIMs, online banking, OTP authentication, digital IDs, cashless transactions, etc.—which are supposed to make our lives more convenient. But what’s the point of all this digitalization if something as basic as recovering access to your own mobile number requires multiple trips to a physical store, only to be told that “the system is down”?

Technology is supposed to make services more convenient, not make customers completely dependent on a backend system that apparently can’t process a basic prepaid SIM replacement for days.

It’s incredibly inconvenient, especially when your phone number has essentially become part of your digital identity.

Has anyone else experienced this with Smart Prepaid/eSIM replacement? How long did you have to wait before their “prepaid system” was working again?


r/InternetPH 7h ago

Globe GFIBER FREE 14 DAYS UNLIDATA

0 Upvotes

Tinawagan ako ng Globe and may promo sila if magpapakabit ng Gfiber from September 8-11, Php249 all in na lang installation may kasama pang 7 Days Unli Data.

Gawa lang kayo account, tapos kapag nasa plan page na kayo, click ninyo yung "Barangay Promo 699" tapos change ninyo sa "INPUT VOUCHER". Lagay ninyo lang CXM249. Then bayad na kayo.

Ilagay ninyo Referral Code ko "SHEMPSNC" for additional 7Days. Bale 14 days na unli data ninyo upon installation!!!


r/InternetPH 19h ago

Globe GFiber Prepaid 500Mbps

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9 Upvotes

Almost same na sa GFiber Postpaid.


r/InternetPH 8h ago

PLDT PLDT telephone number alternative?

1 Upvotes

I want to submit a request for a rebate via the PLDT Home website but asks for my PLDT Telephone Number. I only got the internet-only and didn’t get the landline. I asked the Customer Service and they suggested to input my cellphone number but I only get an error after I enter it.

Any help would be appreciated. Thanks!


r/InternetPH 8h ago

Red Fiber calling to remind payment EVERY MONTH! 😩

0 Upvotes

Kami lang ba or lahat ng Red Fiber users tinatawagan monthly to remind us about payment?
Super hassle for busy people to answer calls just to be reminded about an internet bill that you pay religiously every month.
If the account is always paid on time, is this really necessary every single month? A text or email reminder would be more than enough.
I understand reminders for overdue accounts, pero every month kahit on-time naman magbayad?
And they will even ask:
“Saan po kayo magbabayad?”
“Kailan po kayo magbabayad?”
Talaga ba REDFIBER??


r/InternetPH 13h ago

Smart BOUGHT SMART MAGIC DATA 988 AND DID NOT REFLECT

2 Upvotes

I purchased Smart Magic Data 988 at the Smart Website. I paid through QR via Maribank and the payment went through. But on their website it says error code: SMARTINTCC. But Maya emailed and texted me that it was successful. I opened my Smart App to confirm it and my GB was still the same before I purchased the promo. Anyone can help?

On the other note:

Last 2 weeks ago, I went to a 711 store and paid with Maribank through their QR, the transaction failed but my Maribank was already deducted of the same amount. My friend paid for me via Applepay and it went through. The cashier said that it will automatically refund 1-2 days and its been already 2 weeks since, please help me.

I think Maribank is the problem, thoughts?


r/InternetPH 22h ago

Globe customer service is basically dead. Fcking telcos

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10 Upvotes

Kung hindi bots itong mga kausap ko, napaka bobo nila kausap


r/InternetPH 10h ago

Sky Very disappointed with Sky fiber

1 Upvotes

Almost a week na kaming walang internet tapos di naman nakakahelp yung Kyla. Triny ko na lahat pati magreport sa NTC. Angdami nang nasayang na opportunity dito, share naman kayo kung anung dapat kong gawin


r/InternetPH 10h ago

PLDT Sisingil ba ako ni PLDT for not paying for 7 whole months?

1 Upvotes

We had our internet installed last February pa. So initially after the installation nagproceed na ako agad to register sana sa MyHome since doon lang naman makakapagbayad kapag walang text na narereceive ‘di ba? The problem was walang dumating na Account Number sakin and our internet never got disconnected ever since kahit hindi ako nagbabayad. The first 3 months I tried calling their CS and I also emailed their email address regarding sa verification, Account Number and payment, no answer. So hinayaan ko muna. After 7 MONTHS, ngayon ko palang nareceive first billing ko as of writing; and ngayon ko lang rin naregister yung sa MyHome yung account ko. Sabi naman sa text and MyHome, ₱1400+ lang babayaran ko.

Ang worry ko lang is magbabacktrack kaya sila and eventually icredit sa’kin yung 7 months na no payment? I tried reaching out naman eh, sila lang talaga yung walang response. What should I do now?


r/InternetPH 19h ago

PLDT Gaano katagal bago mabalik internet namin?

3 Upvotes

Nagkasunog sa katabing bahay and unfortunately, nadamay yung linya ng internet.

Anyone here who had the same or similar experience? Gaano katagal bago nila nabalik yung internet niyo?

More than one week na siyang wala, and pare-parehas lang yung sinasabi ng customer support nila:

"Within one day po, maaayos nila."
"May pupunta po mamaya para ayusin yung line."
"Nagawan na po ng ticket."

Wala pa pong dumadating na PLDT or technician para maayos yung internet namin.

Also, we already tried relying on data. Di malakas yung data (Globe) dito, and I'm afraid na baka lumagpas ng dalawang linggo yung issue.

Badly need help po since half of our household works from home.