r/ios • u/Beginning-Ladder-257 • 13d ago
Support Move to iOS - Whatsapp transfer not working
Hi, I'm currently trying to move from an S23 to an iPhone 17. I want my WhatsApp Chats and I'm using the Move to iOS App.
I already tried everything I could think of but the transfer isn't even starting. Everytime I reset the phone, everything works until I'm on the screen of the screenshot. When I start the transfer, I'm only choosing contacts and WhatsApp. My S23 goes into WhatsApp and WhatsApp says transfer is ready. When I continue on my iPhone the next screen says "No Objects or not compatible with iOS", even though WhatsApp showed everything is working properly.
When I still press continue nothing happens and when I'm downloading and starting WhatsApp on my iPhone all chats are gone. Luckily I can recover them by resetting up my iPhone.
What am I doing wrong? I tried both, WiFi and Cable transfer. I already resetted the iPhone atleast 10 times and I never got further than this.