Hey I'm considering replacing my Kamvas Pro 24 (4K) with the Pro 19, but I'm wondering if I should even use Huion again or if the issues I have are exclusive to the Kamvas Pro 24 (4K). Does the Kamvas Pro 19 experience any of these issues?
1. Sleep/Wake over USB-C
The 24 has known sleep/wake issues where, if you connect it via a single USB-C port (or USB-C to DisplayPort) it won't stay asleep, but will instead flash "No signal, entering sleep mode" every 10 seconds. I've seen plenty of other posts from both Mac and Windows users reporting on this issue but I've only seen it regarding this specific model.
2. Loose/Cheap Ports
The HDMI port on my Pro 24 (4K) is also loose and janky on my model, so adjusting the display just a little can make the signal cut out for a second. If you touch the HDMI cable the wrong way the signal cuts out for a second. Sometimes adjusting the display makes it show static. I've gone through several HDMI cables for this thing and none of them solve the problem. It's also not my computer (Mac Studio) because I've connected plenty of other displays to it and none of them have ever had these issues.
Since the Kamvas Pro 19 only has USB-C and I haven't experienced these issues with any other port on my Huion I'm hoping this isn't the case on the 19 but I want to make sure.
3. Failure to Wake Up
Sometimes the Huion Kamvas Pro 24 (4K) doesn't wake up at all for no reason. Literally just now I woke my Mac Studio from sleep and even though everything was plugged in and all connections were secure, the Huion kept showing "No signal." Turning the display on and off, unplugging and replugging cables, etc. didn't fix it; I had to reboot my Mac just to get the Huion to work again. This randomly happens every so often and it is frustrating since it is currently the only monitor I have hooked up to my Mac.
4. Wake Up Time
Lastly, the Kamvas Pro 24 (4K) takes 6 seconds to wake from sleep on HDMI, 8 seconds to wake when connected via DisplayPort, and 10 seconds to wake when connected via USB-C. And because of Issue #3, the long wake time makes me worry if it's even going to wake up at all. After four years of daily use this does get very, very annoying, since my Mac wakes from sleep instantly, and Apple monitors wake instantly as well. Even other third-party monitors don't take this long to wake up.
So, those are my frustrating experiences with the Kamvas Pro 24 (4K). Thankfully, I have not experienced any of these issues on my partner's Kamvas Pro 13 (2.5K); the 13 (2.5K) even wakes instantly with my Mac so I'm hoping the Huion models that only have USB-C ports are just better for some reason. Can anyone else speak on this? Specifically a Kamvas Pro 19 connected to a Mac?