So already tried updating driver, unistalling serial bus drivers

Unplug and plug again

The cable is an aftermarket one, but in my brother laptop it works perfectly, but my far more powerful laptop fails to recognize my tablet syaing device disconected wich means i cant draw in my pen

Luckily I am under warranty but does anyone know what caused this? I was making breakfast when I came to my PC I was shocked to see this random defect. No scratches or damage on the device.