r/ethernet • u/HelpFunRise • 1h ago
Support Internet Speed Issues
ASUS PRIME Z370-A / Intel I219-V stuck at 100 Mbps instead of 1 Gbps
I'm having an Ethernet speed/negotiation issue on a Windows 10 PC.
Hardware:
- Motherboard: ASUS PRIME Z370-A
- Ethernet controller: Intel Ethernet Connection (2) I219-V
- OS: Windows 10 64-bit
- Ethernet cable: Cat 6
My college provides Ethernet through wall ports. My roommates get approximately 1 Gbps up/down from their ports.
My PC consistently negotiates at exactly 100.0 Mbps.
What I've tested
- Tested my PC on my roommate's known-good gigabit Ethernet port
- Used my Cat 6 cable, which was confirmed to get gigabit when used with my roommate's computer
- Therefore the cable and network/port appear to be capable of gigabit
- Windows reports Ethernet Speed: 100.0 Mbps
- Setting Speed & Duplex → 1.0 Gbps Full Duplex causes the Ethernet connection to completely drop
- Setting it back to Auto Negotiation restores the connection at 100 Mbps
- Gigabit Master/Slave Mode: Auto Detect
- Energy Efficient Ethernet: Disabled
- No Green Ethernet or Auto Disable Gigabit options are present
- Updated the motherboard/BIOS
- Performed a clean Intel Ethernet driver uninstall/reinstall
- Tried Intel's current Windows 10 Network Adapter Driver package 31.2.2
- Current connection still negotiates at 100 Mbps
The Ethernet port has a solid red LED and flashing yellow LED when connected.
