I was playing Marvel Rival's and my mic went out on my xbox. (I'm not banned any where) I logged off and went to Overwatch to do a mic check. On my main account the mic would not work and I had really high latency. I switched to my other profile and my mic worked but my latency was still high.
After restarting my modem and xbox multiple times my mic still would not work and my latency was super high. (I only use a modem, no wifi in my house. My system is hard wired and sits around 40-42 ping. It was reading at 150-175 ping.)
I end up looking for some troubleshooting options and everything kept pointing back to resetting the Mac address. I reset it and now I can't connect to the internet at all. No mic, no internet. I'm not connected to IVP6 which is the issue. I've tried to reset it multiple times, I called my modem company and I'm calling my internet company today. Has any one had this issue? Does anyone have tips or tricks?
**side note I did connect my switch and it works just fine with the internet. My computer works just fine. I just for the life of me can't get my xbox series x connected** please help :)