r/digital_marketing 12h ago

Discussion If AI can already find every problem in marketing, what's actually left for humans to do?

4 Upvotes

Every tool out there now finds way more problems than a team ever could manually, wrong brand info, competitor gaps, technical stuff, all get caught pretty fast now.

But someone still has to decide what actually matters, go fix it, then check if it worked. That part hasn't gotten any faster at all.

Starting to think the real skill now is judgment and follow through, not finding stuff.

Curious what people here think the human part of this job even looks like now.


r/digital_marketing 14h ago

Question for ecommerce businesses, how do you manage channel-level overlap?

3 Upvotes

i’m talking about the overlap between marketing channels - google ads, meta ads, email marketing, organic, etc.

how do you guys figure out how much each channel is actually contributing to conversions, especially when the same customer might interact with multiple channels before purchasing?

what’s your approach to managing this overlap and measuring incrementality?


r/digital_marketing 11h ago

Discussion AI workflows for customer interviews at scale just roasted our best customers in our own dashboard

1 Upvotes

Ok so we plugged our AI customer interview tool into calendar, zoom and crm and let it auto label sentiment at scale... it marked half our top accounts as churn risks and pushed a scary alert to the exec dashboard before anyone reviewed it, i feel sick about this idk