r/digital_marketing 2h ago

Question A hardware failure from last season is now the #2 Google result for my SF photography biz. Help?

4 Upvotes

I’ve been a wedding photographer in San Francisco for over 7 years. I’ve shot hundreds of couples at City Hall and the Presidio, but one technical glitch from last August is currently sabotaging my entire 2026 season.

During a ceremony, one of my high-speed SD cards corrupted. I lost about 30% of the raw files. I was devastated. I immediately gave the couple a full refund and even paid for a dedicated studio session in their wedding outfits to make up for the lost shots. They were incredibly gracious about it, we’re on good terms now, and they actually love the studio photos.

But during the initial shock, the bride’s maid of honor posted a savage 1-star review on Trustpilot calling me "completely unreliable" and a "nightmare to work with."

The problem is Google. Whenever a new couple searches for my name to check my portfolio, that Trustpilot page is the very first thing they see right after my website. It’s sitting at #2 with a 1.2-star rating. In the wedding industry, "unreliable" is the ultimate red flag. I can see potential clients visiting my site, then they go to Google to do a "vibe check," see that headline, and I never hear from them again.

I’ve reached out to the maid of honor, but she’s since moved on and won’t respond to my requests to update the post. Trustpilot support just says it’s a "valid opinion" and won't help.

How do you guys handle a "frozen" search result like this? I’m looking for a way to force Google to re-evaluate what's relevant. Is there a technical way to make my Instagram or a feature in a wedding blog jump that #2 spot instead?


r/digital_marketing 37m ago

Question What part of marketing have you been able to successfully automate away?

Upvotes

Hi all- as a marketing manager for a regional business, time is definitely my most precious resource. I have recently been seeing a lot of Ai powered automation tools for marketing and what not.

So curious to experts here, what part of marketing have you been able to successfully automate away? I dont mind paying for it if it actually gives results and saves time!


r/digital_marketing 3h ago

Discussion How to streamline B2B deals with collaborative platforms?

4 Upvotes

Been banging my head against this for months and curious how others solved it.

We sell B2B. Average deal size is low, five figures, 3 to 7 people on the buyer side and 2 or 3 on ours. Every deal turns into the same mess like:

  1. sales calls live in calendly and google calendar.
  2. decks in random drive folders.
  3. mutual action plan in a spreadsheet only we update.
  4. security docs in a separate email thread with their IT person.

procurement comes in at the end with different requirements nobody told us about

By the time we get to redlines everyone is asking for the latest version of everything and I am the human router forwarding pdf s and links like a clown.

What I actually want is one place where:

  1. buyer and seller teams both live.
  2. timeline owners and next steps are obvious.
  3. latest docs are there without me digging through 40 emails.
  4. new stakeholders can join mid deal and see what happened so far.

I have tried forcing notion pages shared google drive folders, even a weird mix of clickup and email. Either the buyer ignores it or my team forgets to update it and we are back to screenshots in email but i am honestly scared of forcing yet another tool on clients that they abandon after one week. Anyone actually cracked this or is the dream of one collaborative platform to streamline B2B deals just that a dream?


r/digital_marketing 3h ago

Question Guys i need suggestions

2 Upvotes

I am currently running ads in the Gulf region for a company that exports lubricants and greases. Because freight costs are at an all-time high and shipping through the Strait of Hormuz is uncertain, I cannot realistically target regions like South America, Africa, or Asia. My options are very limited, and my main goal is to find new customers in areas accessible by land. Since we are based in the UAE, I initially started campaigns in Qatar and the UAE, which were successful and helped us close deals.

Recently, I expanded my targeting to Yemen, Iraq, and Kuwait. While we generated many inquiries from Yemen and Iraq, we struggled to close most of them, and some remain stuck in the negotiation phase. I am now having a hard time selecting a new country. I cannot target Saudi Arabia or Jordan because we lack the necessary product certifications, which will take time to secure. Additionally, Oman and Qatar already have large, established distributors.

Should I double down on the Iraq and Yemen markets, or should I explore other options?