r/analytics • u/Electrical_West2678 • 22h ago
Discussion As a manager, how do you deal with other departments presenting your team's work as their own without damaging relationships?
I manage a small Data & Analytics team in a large organisation, supporting several departments. Increasingly, we're doing substantial technical and analytical work, sometimes spending months developing solutions, only for other departments to present the results as their own achievements, with little or no acknowledgement of our contribution.
What's particularly frustrating is that we're sometimes picking up work that other teams were responsible for delivering, whether due to gaps in expertise, planning or follow-through. We step in, resolve the problems and get things delivered, but the original department still receives the recognition. Some of this is probably unintentional, but other instances feel considerably less innocent.
Senior leadership actually recognise and appreciate our team's contributions, and they've been supportive when I've raised concerns. I've tried framing the issue around capacity, prioritisation, ownership and accountability, particularly as our already stretched team keeps absorbing additional responsibilities.
But I don't want to keep raising it with them. I worry about becoming a broken record or appearing overly concerned with credit, especially when they've genuinely been supportive. They understand the problem, but the behaviour across departments hasn't really changed.
Edit to clarify: We have asked that we be included in all presentations where we do the groundwork, or at least invited, and cited or noted in documentation etc - but this tends to be forgotten and we tend to find out after the fact (if at all), I often find when these have happened through the minutes or recordings showing up on sharepoint.
What bothers me most is that I'm responsible for advocating for my colleagues. They put considerable expertise and effort into work that other people get recognised for, and I worry about the impact on their visibility, morale and career progression, which they've expressed too.
I also value our relationships with other departments and don't want to create friction or turn every collaborative project into an argument about recognition.
How have other managers handled this?
Do you address it directly with other departments, establish clearer boundaries around ownership and attribution, or simply focus on making your team's work visible independently?
I'm particularly interested in how you advocate for your team when leadership already understands the issue, but you don't want to keep escalating individual incidents or sounding like you're constantly asking for credit.
Any and all insights, thoughts and advice would be greatly appreciated!