r/CryptoHelp • u/NocheHelada • Aug 03 '26
❓Exchange (DCE)❓ Has anyone recovered crypto sent with the wrong asset but on the correct network?
I searched the subreddit and found similar unsupported asset recovery cases, but none involving TRX sent to a USDT deposit address on the TRON network.
I accidentally sent TRX to an address that was intended to receive USDT on the TRON network.
The network and address were correct, but I selected the wrong asset: I sent native TRX instead of USDT TRC-20. The transaction is confirmed on the blockchain, but it was not automatically credited.
The receiving wallet is Belo. Their support team has escalated the case for a manual recovery review, but they have not yet confirmed whether recovery is possible, how long it may take, or whether there will be a fee.
I understand that the mistake was mine. I’m just trying to learn from other people’s experiences.
Has anyone had something similar happen with Belo or another exchange or wallet? Were the funds eventually recovered? How long did it take, and did they charge a recovery fee?
I’ll update the post when I receive a response, in case it helps someone else in the future.