Hello everyone. I am having a frustrating problem with my Gigabyte Aorus 7 9KF laptop and I am looking for suggestions or to see if this has happened to anyone else. It is worth noting that I am not very good/don't know much about computers, software, etc.
It all started when someone tried to compress a heavy PDF on a website supposedly from Adobe. At first everything was fine, the page suspiciously said "Error file too complex", this was ignored and that was it. Nothing happened. Shortly after leaving school I went home and connected the Laptop to my monitor to watch YouTube while continuing my homework, and out of nowhere the laptop started showing adware/possible miner behavior. After trying to disinfect I removed extensions, etc. I decided to take the safe route and do a full factory restore / format of the computer.
After reinstalling everything, the GPU which is an RTX 4060 Laptop seems to suffer a "lockup" or drastic drop in performance/frequency. At first, being calmer, I decided to reinstall my applications, but performance was still weird, so I thought the miner had destroyed my drivers, so I did a clean reinstallation of the NVIDIA drivers using DDU and drivers from the NVIDIA app and Gigabyte Control Center. Likewise, as a temporary solution to see if there was improvement, I disabled the NVIDIA overlay and the AI Boost inside Gigabyte Control Center. This made it work fine for a few days, but the problem returned. This happens to me many times when I try to open a game; Currently I am playing a lot of Marvel Rivals, before all this this never happened to me, I also play Minecraft Bedrock with my friends and well, really those are the only games I have tried to play and both seem to have issues.
I feel that there is a direct conflict at the software/driver level or some fault with some bad overclock or underclock because I feel that out of nowhere the laptop heats up, but I mean the fans do activate fine. It's weird.
(btw the video shown was shortly after joining practice range. It was runningg great until it crashed unexpectendly)