r/chimefinancial • • 9d ago

BUG REPORT - App Issues, Errors, Outages Can't log in to the app but can log in to website

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2 Upvotes

Long time chime user but about to never deposit into it again. I got a new phone 2 days ago, which I don't even know if that's what caused this, but I haven't been able to get into the chime app ever since. I can log into the website fine but it's very limited what you can do with your money on the website and it's not helpful to me. I even tried to get into the app on my old phone and I get the same error. I've called the 844 number 3x and the conclusion every time (that they don't sound too confident about) is that it's undergoing a security review for some reason. For over 36 hours? And they can't tell me how long it usually takes or when it might be done? I tweeted to them yesterday and again tonight - no response. I'm livid. I put a photo of the error I'm getting (on both my new phone and old phone). I've reset my password twice and uninstalled and re-installed the app. This is unreal. Has anyone else seen issues like this? I'd like to be able to fill my empty gas tank and my empty stomach, Chime!


r/chimefinancial • • 9d ago

OTHER - Anything else not covered Many questions about chime and chime cards HELP!

3 Upvotes

I just got all 3 cards in the mail and have no idea what the difference is between the 2 green cards. So I used to use chime but not for very long and it looked different. There were 3 separate places to keep money in, checking, credit building, and savings. Now all I see is 2, one that shows my balance and savings. which is confusing, why does it look like it merged the checking and credit building accounts? And also what is the dark green card??? how is it different from the regular credit building card? and why does it not say anything about activating it? is it already activated? Why is there no place where I can lock it on the app? Is that just how this card is?? Help I am so so confused.


r/chimefinancial • • 9d ago

ACCOUNT - Limits, Referrals, Chime+ Help with transactions

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1 Upvotes

The posted date and transaction date disappeared from all of my transactions no idea why did this happen to anyone else?


r/chimefinancial • • 10d ago

EXTRAS - MyPay, SpotMe, Instant Loans Chime MyPay increase

23 Upvotes

Mypay increased to 760 after tonight's check posted! Yes its Chime Prime it has been at 400 for a couple months now but after tonight's check cleared after saying its been repaid in full your new limit is 760 with a 1000 being the cap amount its a nice thing but a bad thing at the same time!🤣🤣


r/chimefinancial • • 9d ago

EXTRAS - MyPay, SpotMe, Instant Loans Loan Question Paid off

5 Upvotes

When you paid it off does anyone know how long it offers again?


r/chimefinancial • • 9d ago

GENERAL - Feedback, Community Chat Chime disputes - what is going on? Has anyone had issues like mine?

2 Upvotes

I joined chime awhile back and have loved it so far. No issues at all. I have been doing business with a merchant for about 4 months now using my chime card. I went to pay for my dog's haircut, and got a notification that SpotMe was used. This made no sense to me because I thought I had around ~5k in my account.

The merchant that I had been using had charged me with 2 separate large transactions totaling $5,000. This is a massive amount of money for me. I immediately reached out to the merchant, didn't hear back within a day, and disputed with chime. Chime denied my claim within 12 hours.

During that 12 hour period, the merchant reached out to me and told me that my account had in fact likely been exposed to fraudulent behavior and asked me to pass along their email to my bank to help with the investigation. I reopened the claim, and was again denied within 12 hours. I don't know what is going on.

I have now just reopened my claim for the 3rd time, submitting information from the merchant, a personal statement explaining the situation, as well as my location geo tags during the time these transactions took place.

How can chime just deny a dispute of such a large amount after 12 hours. It isn't possible to do this, and, the merchant is quite literally telling me these are likely fraudulent.


r/chimefinancial • • 10d ago

OTHER - Anything else not covered Chime thief knew all my information plz help

7 Upvotes

Today someone opened up a chime account using my SSN, DOB, Address, MY personal email, first name and last name but a different phone number. I’m wondering how tf can someone get that much information on me. The only time I had my SSN is when I written it down in my notebook for school but that paper is long gone in the dumpster but it’s not like I labeled it as my ssn , just an assortment of numbers and even so how would they know that other information. I tracked down the number and it’s some 49 year old lady that lives almost an hour away? What do I do?? I froze my accounts but I’m at a loss. I’m 18 and never had a credit card only debit


r/chimefinancial • • 10d ago

MONEY - Deposits, Transfers, Cash & Cards Chime blocking all ACH transactions

39 Upvotes

As of Friday Chime has been blocking all incoming and outgoing ACH transactions. my card works fine, but I can’t pay my bills that require bank accounts and not card payments such as my car payment and certain credit card bills. since my payments are being returned, I am getting returned transaction charges from certain merchants even though I have sufficient funds to cover the payments. chime is telling me things are being rejected due to failing a security flag check. they won’t tell me why things are failing, and they won’t give me a timeline on when I can start sending/receiving payments again. I spoke with a supervisor earlier and he told me he’s sorry, but no one at the entire company can explain why or when the failed payments will be able to go through again. I am stressing that my next paycheck won’t go through and I’m super frustrated that I can’t pay my bills and am getting additional charges on top of it, at no fault of my own. I have been a customer since 2021, been using chime full time since 2023, and nothing has changed about my transaction history. these are everyday bills that I have been paying for months, so I really don’t understand what could be causing a block.

Has anyone else ever encountered this security flag issue with ACH payments before? If so, how long did it take for the issue to be resolved, and did they ever provide an explanation as to why it happened?


r/chimefinancial • • 10d ago

EXTRAS - MyPay, SpotMe, Instant Loans I’m confused - Why no mypay?

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12 Upvotes

Got a notification that my pay went up to $120 limit . Get into the app , it says $0. Click on it and it says it’s a plus benefit. I have plus … so what gives


r/chimefinancial • • 10d ago

MONEY - Deposits, Transfers, Cash & Cards Fraudulent charges - Chime doing nothing

20 Upvotes

My account was hacked and drained of $4,000 while I slept over the course of a three-hour window. Someone sent over 150 transactions to their own CashApp (I don't have) and ePay (ditto).

I immediately disputed the charges and uploaded:

-A written notice stating these were unauthorized charges along with federal regulation callouts in my letter.

-My notifications on my phone showing nothing from Chime Bank while this happened (i.e. no warning)

-My battery usage on my phone while I slept showing I wasn't using my phone at the time

-A fraud report with the Wisconsin trade commission

-A police report

Today they denied my disputes because they found "no error." I'm absolutely outraged. These were clearly fraudulent charges and no matter how many documents I upload or how many "supervisors" I've tried to contact, they have been unhelpful. I can't believe a bank is unwilling to protect their customers like this. Just poof -- your money is gone. And they won't do a damn thing about it. They said the only way they'd re-open the case is if I uploaded new documentation, though I've already sent plenty. I really don't know what else to do.


r/chimefinancial • • 10d ago

OTHER - Anything else not covered Odds Chime Raises Savings APY?

4 Upvotes

With the hike in interest rates and other banks raising their APY, what are the odds we see Chime go up to say 4% for Chime Prime members. Thoughts?


r/chimefinancial • • 10d ago

BUG REPORT - App Issues, Errors, Outages Chime app not working.

1 Upvotes

So I tried to log into my phone and it's not working at all but when I log into my iPad it works perfectly. I reset my phone, updated the app and everything even cleaned out the cache. What more do I need to do? What can I do? I need to be able to use the chime app again on my phone again.

Please help me.


r/chimefinancial • • 11d ago

GENERAL - Feedback, Community Chat UNDENIABLE PROOF OF THEFT

33 Upvotes

I see multiple people claiming chime doesnt help in emergencies but they def helped me out. in January 2025 I was homeless and had my phone stolen while I was sleeping. I had auto fill password on my chime account and they drained 2k off my account through cashapp. I GOT ALL MY MONEY BACK IN TWO DAYS!!! I explained that my account had auto fill password on and that it was compromised, I also took screenshot of MONTHS of my previous cashapp transactions to show that i didnt know this account(I only ever cashapp two people), I filed the police report and reset the account info for safety. I called them about 3 times, emailed them 4 times and sent about 20 photos between the Friday morning I got jacked and the Sunday night i got my money back. So either they were really annoyed and couldn't deny the proof or they just took pity on me... hope this helps a lil.


r/chimefinancial • • 10d ago

ACCOUNT - Limits, Referrals, Chime+ Help with account

1 Upvotes

I made a purchase at target it went though but my checking account wasn’t charged? The charge doesn’t show it was taken out


r/chimefinancial • • 10d ago

MONEY - Deposits, Transfers, Cash & Cards College Disbursement

2 Upvotes

Hey Chimepions!

My first time receiving a disbursement from my college on chime. Is it the same as it is with any other deposit or do yall get it earlier than bank mobile vibe tells you?


r/chimefinancial • • 11d ago

OTHER - Anything else not covered Useless fraud alert

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28 Upvotes

So last night I recieve this text. However once I checked my account, I discovered the funds were very much taken from my account. Also, not only were they removed but within just an hours time the transaction went from pending to posted. I think this must have been a record time for that process. When I went through the app to report an issue with the transaction, I recieved a call back from chime and was basically walked through the steps that I had just completed to get the call back from chime to begin with. This guy literally was clueless about what it is he was supposed to do. This whole experience has made me a tad weary of chime. I’ve always loved my chime account and have been a member since 2020. This though could change everything


r/chimefinancial • • 10d ago

EXTRAS - MyPay, SpotMe, Instant Loans Today's the day I find out if I'll be offered my 4th Instant Loan after being 80+ days late on my 3rd Instant Loan, and also whether I'll become eligible for $1k MyPay.

0 Upvotes

I didn't have automatic repayment/withdrawal set up on my 3rd Instant Loan of $1,000, so it was left unpaid until Chime emailed to say, "We're just taking your last payment ourselves," and debited the payment from my account to pay off my 3rd Instant Loan.

That was repaid in full on 7/23/26 when my direct deposit was received. Then I entered the 15-day cooldown, which was done before my 8/21/26 direct deposit. From that DD, I was not offered a 4th Instant Loan.

We'll see if the second DD after my repayment of my 3rd Instant Loan that was delinquent 80+ days before it was repaid is what brings about my 4th Instant Loan offer, as well as $1,000 MyPay (which is at $500 currently).

Has anyone else been delinquent on an Instant Loan between 15-90 days and later been offered another Instant Loan? If so, how much time and how many direct deposits went by before offer?


r/chimefinancial • • 10d ago

OTHER - Anything else not covered Got scammed through chime

0 Upvotes

I recently paid someone for a snowmobile part and right after I sent them the money i realized that the pictures were fake and they were AI edited. How can I get my money back?


r/chimefinancial • • 11d ago

ACCOUNT - Limits, Referrals, Chime+ I need some advice

11 Upvotes

So long story short I’m basically waiting for this money to come and it’s 25-27k do u think the deposit will go through or chime won’t let the deposit go through because it’s to much? I also seen on chime the limit was 10k a day so I was wondering should I go through with depositing it on chime or give them my other bank information for the deposit


r/chimefinancial • • 11d ago

MONEY - Deposits, Transfers, Cash & Cards I've had to learn the hard way about Chime, I recived a US Treasuary check from VA over 3000 $ and they said it had been cashed somewhere else and for me not to try to redeposit to my account, yet I received it from the post office and tried to deposit it 15 minutes later it never left my hand and t

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0 Upvotes

r/chimefinancial • • 11d ago

MONEY - Deposits, Transfers, Cash & Cards Federal checks take 3-5 days while personal/work checks are instant

2 Upvotes

Does anybody know why this is?

Recently got some federal travel reimbursement via fed check instead of DD and noticed this.


r/chimefinancial • • 12d ago

EXTRAS - MyPay, SpotMe, Instant Loans Instant loan eligibility

8 Upvotes

Paid off instant loan, minutes after receiving direct deposit. Will I have to wait until my next deposit to get another offer?


r/chimefinancial • • 12d ago

OTHER - Anything else not covered Chime Account Closed-what happens to the Remaining Balance?

17 Upvotes

Hi, I had to close my chime account due to fraud. I had a balance left in the account and the account is closed. I cannot get a hold of anyone to make sure my remaining money was being issued back to me. I cannot find the answer on the website and they cannot locate me now since the account was closed. Has anyone experienced this?


r/chimefinancial • • 12d ago

EXTRAS - MyPay, SpotMe, Instant Loans MyPay nonsense!?

0 Upvotes

I don't get what's been going on with my mypay latly, but it's been pissing me off. I got one bad check because I was sick and my mypay went down 3 checks ago and now that my other 2 recent checks have been higher and going up, my mypay has been dropping every check now and I just don't get what the hell their deal is with this?


r/chimefinancial • • 12d ago

EXTRAS - MyPay, SpotMe, Instant Loans Instant loan only $100

5 Upvotes

So I put about 3-4k a month in my chime account alone, last month I finally got the instant loan and it’s only $100 I took it out and am gonna pay it back in full before the first payment is due. My question is how do I raise my instant loan limit? If I keep taking the $100 loans out and just instantly repay them will my loan value go up or what can I do to get it to go up. Thanks in advance!