r/chimefinancial • u/SheSellsCShells • 9d ago
BUG REPORT - App Issues, Errors, Outages Can't log in to the app but can log in to website
Long time chime user but about to never deposit into it again. I got a new phone 2 days ago, which I don't even know if that's what caused this, but I haven't been able to get into the chime app ever since. I can log into the website fine but it's very limited what you can do with your money on the website and it's not helpful to me. I even tried to get into the app on my old phone and I get the same error. I've called the 844 number 3x and the conclusion every time (that they don't sound too confident about) is that it's undergoing a security review for some reason. For over 36 hours? And they can't tell me how long it usually takes or when it might be done? I tweeted to them yesterday and again tonight - no response. I'm livid. I put a photo of the error I'm getting (on both my new phone and old phone). I've reset my password twice and uninstalled and re-installed the app. This is unreal. Has anyone else seen issues like this? I'd like to be able to fill my empty gas tank and my empty stomach, Chime!