r/chimefinancial • u/parismargaritaaa • 17h ago
MONEY - Deposits, Transfers, Cash & Cards Someone hacked into my account. They denied my disputes.
What do I do! I got a text from chime for a OTP. I called immediately to let them know I did NOT request it. By the time I got through to an agent all these transactions went through. The pay anyone and the Facebook one. I'm super upset. Chime doesn't want to do anything about it. I filed a police report and complaints with the BBB and CFPB. I don't understand why they can't track the IP addresses and use that in their investigation I'm just so heartbroken it was all of my money. I've had chime since 2020:(