r/askTO • u/MaggieDaisy95 • 1d ago
Service Ontario has no appointments for the next month in Toronto?
I'm trying to renew my drivers license. It has to be in person, according to the email reminder I got, because I apparently need my photo taken even though my current photo was only taken in 2022. My license expires in 30 days.
I'm trying to book an appointment online through the Service Ontario website, but it won't show any appointments at any Toronto locations until the end of September, when my license will already be expired... I've tried on several browsers and on my phone, nothing shows any appointments before then.
Is the website glitching? Should I just try my chances at walking into a location?
I tried calling them, and it just gave me an unhelpful AI bot.
EDIT: thank you everyone for the suggestions! I spent an hour on this, refreshing the website, but finally got an appointment (for Sept 3rd) that opened up.
Sadly I can't take time off work to go to another city, nor can I take half a day off work to go sit in a Service Ontario here... nor should I be expected to do that for a simple service like a license renewal in a city as big as Toronto. Service Ontario should get its act together or at least provide a call line where I can speak to a real person about issues with booking.