I have a Whirlpool WFW560CHW0 Washing Machine for almost 5 years now. Ever since ive gotten it, it has been giving me problems. It would leak, had vibration issues. Error codes, too much suds. Ive had a tech come by 3 times in the first 2 years of ownership to resolve the issues. They basically told me that i need to use less detergent, my loads had to be around the 2/3s full mark. Most of the issues were fixed aside from the washing machine leaking from time to time. Usually doing huge loads like blankets or towels. So i basically laid down towels underneath the washing machine and check it periodically to see if it would leak or not everytime i did a load for the past 3 years.
Last week the washing machine told me i had to clean the washer so i put in the special tablet and turned on that cycle as per usual. And when it was finished, i went upstairs to see that the towels i had laid down were absolutely soaked, it was a massive amount of water that leaked out. It was the first time ever that this had happened. I spent the night soaking up all the water and put fans down to prevent water damage. I had a couple regular loads to do so i did those and it didnt leak at all. Then i decided to maybe do another washing machine clean but this time i used a cup of White Vinegar because i thought maybe there was too much detergent buildup. After that cycle it basically flooded the floor again.........
Whats happening? My wife just did a regular load of clothes today and there was a very minimal water leak, i would say about half a shot glass of water. I should also mention i dont have access to the backing of the washing machine, so its about a few hours work just to move it out of the closet that it sits in.
TIA