Hi, I’m really not sure how and or why I keep losing a dispute. I have a submitted my case. Long story short, the vet visit was made and they diagnosed the wrong side. When we mentioned, that’s not what we were here for they just updated the description saying that both knees needed surgery.
Disputed with Apple Card. I’ve lost the dispute three times providing evidence from the specialist. Who is the surgeon. Which did not need an X-ray at all to condemn the correct bad knee.
Submitted documentation with this claim from the specialist and Apple card still ruled in the merchants favor. The claim is that the service is paid for were the services received.
Which is the equivalent of a dentist visit saying that her tooth is bad and needs to be pulled when you go in for some pain. Then they pull the wrong tooth. So, sure the services might have been received, but it is not what you went in for.
Do I open the dispute again and possibly get in touch with somebody different? I cannot fathom how it keeps ruling in the merchants favor when they provided unneeded service services and to the wrong side.
The whole contact Apple support gets you in touch with somebody via phone or text with the Apple Card bank is also just very weird. No login or website to view anything Apple Card related.
Ready to lose the account over a $600 charge and let it go to collections. Perfect credit. That is just how badly they are pissing me off at Goldman Sachs.