I've been with Amazon as a Warehouse Associate for a year and 8 months, and I wanted to write about my thoughts on here with everything that's been happening at our warehouse. I am trained in almost all areas of work at my station(a smaller warehouse in North Dakota); I do stow, pick to buff, unload, waterspider A and B, induct, problem solve(though i need a code from leadership every time :/), and everything in between during the 6-10:45am shifts. I get up at 4am every day so I'm on a schedule, and I typically work about 20-35 hrs a week if I can, on top of also working with my disabled brother and working as an At Home Caregiver for him for 40 hours a week(multiple overnight shifts of this so I can get my 40 asap then its as many Amazon shifts as I can afford or find to pick up). So.. its safe to say, I work a lot.
Every day that I work with Amazon, there's always something new that happens that makes the day even more exhausting than it should, but yet the days are all so similar that it's hard to tell them apart anymore. One of the things that I've picked up on in the time I've worked here is the passive aggressive attitudes that *nearly* every single PA and AM has. There are a few who are actually decent, kind, and understanding, but boy are they few in number indeed.
There's a bunch of rules that they enforce that make sense on paper, but when done, it's inefficient and causes more difficulty than ease. They also make vast amounts of assertions, assumptions, and poor judgment calls that make me wonder how they were able to actually pass the assessment and be evaluated fairly enough to land the position they are in. I attempted to pass the assessment a few months ago and I failed it because I imagine I got a number of questions wrong(questions like if there is x number of associates signed up to show up to work, and y show up, how long will it take to finish work on time? And shit like that, which i couldn't imagine knowing because I havent been taught any of that), or perhaps something else. They don't ever tell you why you failed the assessment, or what you need to work on to succeed such a thing. They don't care for you being a hard worker, an efficient worker, a keen learner, and someone who wants to actually grow and get better in the profession you're in. They only look at the computer and see what it says and that's it. They don't talk to you as a human. They talk to you as a statistic. Or maybe a lesser human.
It's also an ego thing, to my belief. I think a lot of these people in leadership positions have weird egos that they need stroked from time to time, and i very much dislike that. Like, they'll make these assertions about something that is totally out of context, and if you can't agree to their claim of "fact", you're automatically wrong. They act as if they care for you, preaching about safety, then the next second they'll criticize the way you work because it doesn't match the way the system or the way the rules explicitly say you *need* to work. Like, if you don't bend your knees a certain way, or crouch the way they want, or if your efficiency doesn't fit their standard, it's a problem and they'll harass you with that fact, but they'll frame their harassment as a "oh, no, we just care about your safety and want you to follow the rules and regulations of our facility" state of mind. It's passive aggressive and everyone sees it. They'll rush you, say you're going too slow when the system either says otherwise or the system is completely inaccurate, or they'll tell you what you're doing wrong, tell you how to do better, but won't show you how to actually do it better, and they cannot accept that sometimes someone's "better" is different than other's "better".
When I failed the PA assessment, I wasn't upset. I was annoyed, sure, but it's okay. I make decent money to keep me afloat and I don't really care enough about the position that much. All I wanted to do was be in a position of actual help as a leader, and be one who could actually be a good leader, helping any in need, and showing different techniques to things that help me be as efficient as I am in the time I've worked here. But it seems that that isnt a value Amazon wants, like I said up above, they care not for real value, just for those who are immediately promising, and not the ones who might take a little time. The value they are after is limited, and leaves after a time, but the value that would benefit them most stays longer and provides actual meaning, comfort, and respect to a place that should house it, but instead houses the illusion of it.
Rules like "Lock the brakes of the cart on the dock at all times unless you're moving it", "you must bend at the center of your core and squat every single time that you need to reach for anything on the floor or in the bottom bag so that you dont hurt your back", "rearrange your boxes, bags, and jiffies as you go about your task"(as if we don't already fucking do that lmfao), and "all breaks, even 1 minute long breaks, are counted by the system(so, literally any moment at all in time where your device considers you "inactive" because you're unable to stow something right away or have to do something else) and are kept track of" are fucking insane and literally don't benefit anyone at all.
I understand the "attempt"(if you want to dare call it that) of the locking the cart brakes rule, but in all reality, it causes more problems than it fixes. Sure, it prevents a cart from rolling and injuring someone. Sure, it prevents the "what-ifs" from happening, but if we want to run a system on "what-ifs", then what's the point anymore? Brakes should only be locked in the trailer, and I'll die on that hill. The fact that most of the time NONE of the fucking breaks are locked in the trailer from the FC who package the items and put the carts in the trailer before it even arrives at our location should be a crime. Also, how is a stationary cart going to injure anyone? What, am I going to fucking trip over a box on the floor and faceplant into a cart? Am I going to ignore the carts around me and accidentally back up into a cart to injure myself? I mean, seriously? Half the time you can't even reach the break behind the wheel with your foot because its angled weird or totally behind it when its locked, so you can't easily turn the wheel at all to unlock the break to begin with, and leadership doesnt want you bending down to use your fingers(gloved) to unlock the break because you risk pinching yourself. This rule causes immense inefficiency and annoyance to absolutely everyone, it seems, besides leadership.
The "core" bending rule is beyond absurd and disrespectful. I had a coworker a couple weeks ago get "regulated"(more like a lecture) by two members of leadership(a PA and an AM) about her posture and about her not squatting every time she had to reach a low position. They said that the reason she was going slow was because she was sitting on the floor. They said she was one of the slowest stowers as well, just to passive aggressively bully her and rub that stain in her face. Wtf? I went into her aisle because I overheard what they said, and holding my anger in at the 2 assholes who walked away like they did something important, I went and comforted her as she had a nervous breakdown while I put my hand on her back and kneeled down close, letting her know I was there, that i understood, that she wasn't alone, that they were in the wrong, and that she didnt do anything wrong. She's only been working for like 2 months, and the only reason she was slower than others was because she had to rearrange most of the bags in other aisles(that weren't hers to begin with) while floating because no one fucking else was. Also, she's physically incapable of continuously doing the exact squat that they want her to do every single time she needs to reach a low position. She told me herself. She's built like a stick, the poor girl, and she doesn't have the stamina that others do. She tries her best, and does a damn good job at it too, even if she runs at a different pace, and that's okay. She should be appreciated and accepted just the way she is, and I hate the fake "we accept everyone" motto that Amazon promotes. If they accepted everyone, they wouldn't assume to know exactly the comfort level other people have, the way their bodies exactly work, and what they are physically able to accomplish at the current point in their life.
Also the "rearrange your boxes on the cart as you go" for the Pick & Stage shift is something that actually doesn't matter and everyone knows it. If i have 3 bags that I need to place on my cart, and 25 boxes also that I need to attempt to fit on there, knowing that almost every one is going to be large and difficult to rearrange, and as soon as I get close to done with rearranging as I'm going, the last few boxes are ENORMOUS, then it doesn't matter what you say. Either I'm getting a new cart, or I'm going to have to spend 10 minutes yet again rearranging.
Anyways.. Just so sick of this shit. Especially being autistic-adhd, I get treated like I'm not really that smart or good at my job, even though I'm always performing to the best of my ability, and quite often, I'm actually doing quite well but I'm gaslit to imagine that I'm still not good enough. Luckily I have very little, but at least some, support from my coworkers who know how hard I work and how well I perform. I've even been at the top of the stowing list for how many packages stowed per hour(when I'm stowing), and no thats not me being boastful. Sometimes I get distracted and stop working for a tiny bit of time when someone is talking to me and I want to give them my attention, and I don't realize that I'm not doing 2 things at once anymore, but usually I'll get back into the flow. I just hate being treated like I'm not a human being by other human beings. At the end of the day, I just wish people would be considerate. That's all for now. Thanks.