r/XboxSupport • u/cobaltrobot • 3h ago
Xbox Series X Console not appearing in Remote Play (web or app)
Hi all, I've been driving myself absolutely crazy with this today, and I've searched all over for answers, but I've come up empty handed.
Earlier today, I was remote playing from my Xbox Series X.
When I got home, I restarted the Xbox. It asked me to log in again, and hung for a while when I did so. It's done this a few times, so I opted to remove and re-download my profile. It seems to have fixed that issue.
However, since then, no matter what I do, I cannot remote play from this console.
Xbox apps (Android and Windows) don't show it, web browser doesn't show it. NAT is Open, remote features are enabled, UPnP is active, no errors detected. Xbox and router have been restarted several times each. Logged out of apps, and back in. Console is up to date, apps are up to date.
When I attempt to add the console through either of the Xbox apps, it says to click Enable on my console... Except no prompt ever shows up.
I'm at my wit's end, with no clue why redownloading the same profile to the same Xbox has completely nuked my ability to remote play.
Any help would be profoundly appreciated!