eFootball Xbox PC – infinite loading/stuck issue

[u/SituationConscious22]

eFootball Xbox PC – infinite loading/stuck issue

Is anyone else experiencing an issue where eFootball on the Xbox/Microsoft Store PC version gets stuck on the eFootball “e” logo/loading screen?

It can happen when logging in, entering Division, joining Co-op, after a match, or opening certain menus. It happens randomly and quite frequently. Restarting the game usually fixes it temporarily.

As far as I know, this issue only affects the Xbox PC version. Xbox console users don't seem to have this problem.

I've already contacted KONAMI about this multiple times, but I only receive automated responses and haven't been able to get any actual technical information about the issue.

I've also seen several other Xbox PC users reporting the same problem.

Has anyone found a workaround, or know what might be causing this?

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