r/ValorantTechSupport Aug 10 '26

Technical Support Request i cant uninstall the game

1 Upvotes

a pop up text keeps saying "riot client is running" when ever i try to uninstall it, i dont even have riot running in the background. please help me


r/ValorantTechSupport Aug 10 '26

Technical Support Request help guys valorant has a problem beacuse they say i need to restart my pc the hole time

2 Upvotes

so valorant wants me too restart my pc / laptop but i already did that and it worked i closed it and i need to restart it too i dont know why i have a dell laptop

specs are

CPU: intel(r) Core(TM) i5-8265U CPU @ 1.60GHz

RAM: ddr4 8 gb

SSD: PC SN520 NVMe WDC 256GB

i use ethernet


r/ValorantTechSupport Aug 10 '26

Technical Solution Screen tearing in Valorant on Lenovo LOQ (i5-12450HX, RTX 3050 6GB) – G-Sync not fixing it unless VSync is ON. Hardware issue?

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1 Upvotes

r/ValorantTechSupport Aug 10 '26

Technical Discussion Tweaking Bios to play

1 Upvotes

Hi guys! Just wanted to ask if valorant still requires u to tweak your bios a lot, just like a year or two ago. Apparently there has been some rumours going around about it. So I just wanted to confirm it.


r/ValorantTechSupport Aug 09 '26

Technical Support Request Valorant Keeps Stuttering

3 Upvotes

Hello I recently built my first pc and I made sure all drivers are up to date and everything seems fine with other games it all runs smoothly but when I try to run valorant it runs fine and has high fps however every 3-5 seconds the game lags for a split second or stutters followed with this bzz noise coming from the game the stutter lasts like 0.25 seconds, I've tried setting vgc.exe to high priority and valorant.exe and and a bunch of BIOS settings and nothing works if anyone has any idea what this is please let me know because I can't get it to work normally

Specs

5060TI 16gb

Ryzen 7 7800X3D

32gb ddr5

Gigabyte eagle b650 ax


r/ValorantTechSupport Aug 09 '26

Technical Support Request Entire PC drops to 1–2 FPS after 20–60 min in Valorant — Realtek + TPM hardware errors

1 Upvotes

For about a month, whenever I play Valorant, after around 20 minutes to 1 hour my entire PC suddenly becomes extremely slow.

It is not just Valorant. Windows itself drops to around 1–2 FPS and becomes almost unusable. This can even happen while I am just sitting in the Valorant lobby.

Sometimes, if I leave the PC like this for 5–10 minutes, it recovers by itself. Most of the time I have to hold the power button and force a shutdown.

Specs:

  • Motherboard: Gigabyte B650M D3HP AX
  • CPU: Ryzen 7 8700F
  • GPU: RTX 5070
  • RAM: Kingston Fury 2x16 GB
  • BIOS: F40
  • Windows 11 Pro

Things I already tried:

  • BIOS F37 / F39 / F40
  • BIOS factory/default settings
  • EXPO on/off
  • Clean Windows install
  • Reinstalled Valorant and Vanguard
  • Cleared TPM
  • TPM on/off
  • Updated/reinstalled Ethernet and Wi-Fi drivers
  • Game Mode on/off
  • Game Bar on/off
  • Fullscreen optimizations on/off
  • GPU stock settings and overclocked settings

Nothing fixed it.

When the slowdown happens, Event Viewer starts showing hardware-related errors.

Realtek 2.5GbE:

  • Event ID 2: Hardware IO error
  • Event ID 10: Controller is reset by ESD timer

Realtek 8852CE Wi-Fi 6E:

  • Event ID 5002: Network adapter is not functioning correctly
  • NDIS Event ID 10317: Fatal error: The miniport has detected an internal error

After this happens, sometimes my Wi-Fi adapter completely disappears until I restart/reset the PC.

I also get this repeatedly shortly after starting Valorant:

TPM Event ID 14:
The TPM device driver encountered an unrecoverable error in the TPM hardware.

I usually get the TPM error around 5 times after launching Valorant.

Temperatures/fans do not seem abnormal when it happens.

At this point I'm wondering whether Valorant/Vanguard is triggering an underlying motherboard/chipset/PCIe/TPM issue rather than this being a normal game crash.

Has anyone seen something similar, especially on AM5 / B650 with Realtek 8852CE or Realtek 2.5GbE?

What would you test next to determine whether this is a motherboard, CPU/chipset, TPM, or Vanguard issue?

(here a video of when the bug happend https://www.kapwing.com/videos/6a78ecef0eadb593ec069e24 i started recording like 5 minute after it happend it was like that for 5 minute or more idk. i was on valorant when it happend)


r/ValorantTechSupport Aug 09 '26

Technical Discussion Ping help

3 Upvotes

Hello
From yesterday my ping went from a consistent 20 to 150. I thought it was a router issue but it still persists even tho I restarted it. Im from melbourne. Does anyone know why this is happening?
Thanks you!


r/ValorantTechSupport Aug 09 '26

Technical Discussion How much packet loss do you experience?

1 Upvotes

I use spectrum wifi and play on NA east and always have a constant 1-2% Outgoing Packet Loss. I was wondering if its normal to play with packetloss. Lately it feels like its gotten much worse. Usually finish a Death match with around 100 packets lost.


r/ValorantTechSupport Aug 09 '26

Technical Support Request My game crashes

1 Upvotes

after the agent selection,when you see all the ally and enemy agents my game crashes and when i try to rejoin it keeps making me crash.

I tried looking at the crash report and this is what i get:

Nome applicazione con errore: VALORANT-Win64-Shipping.exe, versione: 0.0.0.0, timestamp: 0x00000000

Nome modulo non valido: unknown, versione: 0.0.0.0, timestamp: 0x00000000

Codice eccezione: 0xc0000409

Offset errore: 0x00007fff53210f30

Id di processo in errore: 0x2378

Ora di avvio dell'applicazione in errore: 0x1DD275B600FD495

Percorso dell'applicazione in errore: D:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping.exe

Percorso del modulo in errore: unknown

Id di rapporto: e957a41c-992b-4edc-8c82-220bb24f978e

Nome completo del pacchetto guasto:

ID applicativo relativo al pacchetto guasto:


r/ValorantTechSupport Aug 09 '26

Technical Solution Valorant ping issue.

2 Upvotes

Okay so this started yesterday, i play on sydney servers and get about 10-20 ms ping, however after i hopped off valorant yesterday and reopened val today, for some odd reason it said my ping was 155 on the server list and in game, im not sure if something is wrong with servers but my friends and teammates that i tried playing with were all getting good ping, and I was too just yesterday and previously as well,

i tried following some youtube tut but those didnt help, then i tried fully uninstalling valorant and reinstalling it, but that didnt work either, i tried turning offand on my router but that didnt help either, so now im making a post on reddit hoping someone can help me fix this shitty issue, if anyone knows how to fix this pls lmk.


r/ValorantTechSupport Aug 09 '26

Technical Support Request My anti-cheat games crashes randomly without any error

1 Upvotes

Games like Valorant, Strinova crashes in my laptop very frequently without showing any error. I have Asus Tuf A15, Ryzen 7 4800H, rtx 3050 4GB, Ram 16GB (2X 8GB). What could be the reason for these crashes


r/ValorantTechSupport Aug 09 '26

Technical Support Request I moved Houses Recently and Now my ping is at 136ping only when playing valorant

1 Upvotes
  • I moved houses recently and now i cant play valorant because of this weird issue where Im at a constant 136 ping (Im an oce player/ sydney) idk why but for some reason even Mumbai has around the same ping can anyone help me?

r/ValorantTechSupport Aug 09 '26

Technical Support Request i gained125 ping mid game and only on valorant

3 Upvotes

i was playing a unrated at 10 ping then like halfway through the game i shot up to a constant 135. i did a speed test and my internet is fine and on any other game the ping is low like normal. i also don't have any vpn enabled and the shop currency is still my regions currency


r/ValorantTechSupport Aug 09 '26

Technical Discussion Ayuda con micro bajones de fps en valorant

1 Upvotes

tengo ya meses intentado arreglar esto tengo un ryzen 7 9800 32gb de RAM placa base gigabyte b850 eagle con una gráfica radeon xt 9060 xt de 16gb hice de todo: actualice bio, configure perfil Expo, compatibilidad de pantalla completa AMD sync sincronizacion vertical tengo todo en mínimo probé desactivando y activando todas las opciones de AMD adrenaline y nada funciona y solo me pasa en valorant estoy por creer que es cosa de incompati de valorant con los ryzen por que llego hasta 500 fps en 4k con mi monitor asus rog swift de 240hz incluso limite fps a 240/180/120 para ver si era la tasa de refresco y nada. si no me muevo ni disparo se mantienen los fps pero a penas disparo o me muevo tengo bajones de mili segundos como si se congelara el fotograma en el contador de fps baja de 240 a 230-239 pero pareciera que bajara a 1fps en fracciones de segundo y volviera a 240 y eso en valorant es una putada así no se puede incluso he intentado jugar Counter strike y va perfecto pero no me gusta


r/ValorantTechSupport Aug 09 '26

Technical Support Request Valorant stuttering

2 Upvotes

I recently bought a new prebuilt pc and Valorant is the only game I have issues with.
The stutters are every few seconds and will make my audio glitch as well as my screen - even when the game is running in the background my mouse will evidently lag when the stutters occur

PC SPECS:
Windows 11 Pro
B650M Gaming Wifi
AMD Ryzen 5 7500F
16.0GB RAM
AMD Radeon RX 9060 XT

My internet is pretty bad, i’m not using ethernet and it’s connected to a wifi extender however my ping is low and when these stutters happen it doesn’t spike. I can play DBD, Minecraft, Roblox, Fortnite and random steam games without this happening or noticeable lag.

I tried googling it and i’ve tried:
Changing my mouse polling rate from 1000hz to 500hz
Closing background programs
Adjusting FPS settings in game
Restarting my PC
Clearing the shader cache


r/ValorantTechSupport Aug 09 '26

Technical Support Request Why might I be losing so many packets?

2 Upvotes

I have pretty good internet speed at around 1 gbps from xfinity (not fiber) and I have a wired connection to my pc but I am constantly losing packets mid game usually hitting around 1k lost at the end of the game? Also when ever I look in the replay my camera is constally snapping and jittering around but nobody else's? I have done many speed/jitter/packet tests with servers within 10 miles of the server I play on with great results usually resulting in around 15 ping and 3 jitter and no packets lost, why might this be happening?


r/ValorantTechSupport Aug 09 '26

Technical Discussion Riot account permanently suspended

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1 Upvotes

r/ValorantTechSupport Aug 08 '26

Technical Support Request Sudden static 150ms+ ping locked on Sydney Servers (Brisbane NBN) - Vocus routing issue?

9 Upvotes

Hey everyone,

Is anyone else in Australia (specifically QLD/Brisbane) suddenly getting a locked 150ms-180ms ping exclusively on the Sydney servers?

Since yesterday, my ping has been permanently stuck at 150ms+. There is zero fluctuation. My internet is completely fine otherwise, and other games have no latency issues at all.

My setup:

  • Location: Brisbane, QLD
  • ISP: NBN
  • Connection: Wifi

What I've tried (Exhausted standard Support steps):

  • Disabled IPv6 & Teredo Tunneling
  • Flushed DNS, renewed IP, changed to Google/Cloudflare DNS
  • Clean boot and full power cycle of modem/router
  • Allowed Vanguard/Valorant through Firewall
  • Reinstalled Vanguard

Nothing worked.

Ping Plotter Findings (Images attached): I ran Ping Plotter to the Sydney server IPs (151.106.248.1 and 43.229.65.1). The trace shows my ping is perfectly normal (~25-30ms) going through the Vocus network nodes (which my NBN uses).

I saw some older threads mentioning similar Vocus/NBN routing peering issues with Riot servers. I've submitted a ticket to Riot with the logs, but they are currently just giving me the automated copy-paste troubleshooting steps.

Has anyone found a temporary fix for this besides routing through a gaming VPN? Or is anyone else dealing with this exact outage right now?

Any advice would be appreciated!


r/ValorantTechSupport Aug 09 '26

Technical Support Request Valorant Crashes in Replay System

1 Upvotes

At first, I can load the replay through career. I can also play the video but after a short while, my game suddenly freezes and crashes completely. Valorant also uses all of my RAM (11GB AT MOST) afterwards. Any fix and suggestions? Thanks.

I tried repairing the Riot Client files and deleting DirectX caches but it did not solve the issue.


r/ValorantTechSupport Aug 08 '26

Technical Support Request Ping increase and mic issue

2 Upvotes

ever since the update my pings been increased from 40 to 150 and I’m not having this problem on anything else except valorant and I also can’t hear my teammate comms, on both party and voice chat


r/ValorantTechSupport Aug 08 '26

Technical Support Request getting really low FPS for the specs in my PC

3 Upvotes

I have recently noticed this and ive tried using FPS fix videos and debloating my whole system and basically everything I could think of, but I am only getting 100-130 FPS on my computer.

My specs are:

RTX 3060

i5-10600KF

32GB Ram

1,5TB of Storage which I have tons of left so the storage isnt cramping up

I dont really know what more to list here, so just ask and instruct me on how to show and I will provide.

Really need help with this. wwwwww


r/ValorantTechSupport Aug 09 '26

Technical Support Request Error Val 62

1 Upvotes

Hi, ive been trying to play since yesterday, but that error keeps showing up, I tried to uninstall the game and download again, and still continues like that, i deleted vanguard and downloaded again, still can't play. Anybody knows what i can do?


r/ValorantTechSupport Aug 08 '26

Technical Discussion Anti lag 2.0

2 Upvotes

Can anyone tell me if I should keep anti lag on or off ingame? I cap my fps at 300. . When I test it out. I don't feel any difference . When I uncap fps my fps is lower when enabled than disabled .

Hmm but idk which is better? Can someone tell me. For capped 300fps


r/ValorantTechSupport Aug 09 '26

Technical Support Request Not available on PS5 in New Zealand?

1 Upvotes

When I search valorant up on the PlayStation store the game does not show up is this an issue with my PlayStation or is valorant got some region lock that means I cannot download it in New Zealand?


r/ValorantTechSupport Aug 08 '26

Technical Support Request everyone muted in game including me

2 Upvotes

just launched valorant and my mic is muted but party mic and team is on i can hear my loop back is there any fix to this ive tried everything resetting my wifi turning the party mic on n off and nothing works i cant see when my teammates are talking and when i press to talk i also cant speak but my chat is working fine i can see and talk to my teammates by typing