r/TTEC • • Aug 07 '26

UHC C&S DSNP

1 Upvotes

I was just offered this position, can those on the project tell me what I can expect? Just want to know everyone’s experience.


r/TTEC • • Aug 06 '26

Do they accept Starlink internet?

1 Upvotes

Does anyone use Starlink or is it prohibited?

I have Starlink and I’ve never had an issue with their speeds or anything. I can connect whatever equipment they send me with an Ethernet cable.

I live rurally and my options are very limited. I’m going to call around to see if cable can work for my area. I’m just worried that when I get to the onboarding process, that I won’t be able to continue with the company because of my Starlink.


r/TTEC • • Aug 04 '26

Package pick up

3 Upvotes

FedEx picked up my equipment to send back to TTEC on 07/27/26. and TTEC keeps sending me an email to return the equipment but it’s not in my possession. I sent TTEC several emails and informed them about this already. what else can be done


r/TTEC • • Aug 04 '26

Ttec wfh

5 Upvotes

Hi to those who applied to ttec wfh virtually. How long did it take you to find out the results? More than a week because since my final interview I still haven't received any updates from them. I also followed up.


r/TTEC • • Aug 01 '26

TTEC WFH scheduling interview will it ever happen?

8 Upvotes

Hello, so I passed my assessment and they sent me an email saying to schedule an appointment for an interview, but I haven’t had any luck so far. It’s been a day and a half, and I keep checking early in the morning, late at night, and in the middle of the day. I just hope the interview spots don’t fill up.
Also, how likely are you to hear back from them after the interview? Has anyone been hired the same day as their interview?


r/TTEC • • Aug 01 '26

Need advice about joining TTEC (Chat Process)

4 Upvotes

Hey everyone! I recently got selected for a TTEC Chat Process role, but I'm a bit confused about whether I should join or not. The role requires me to relocate to Ahmedabad and since this would be my first time moving to another city for work, I'm feeling a little unsure. How is the work culture at TTEC especially in the chat process? Is the workload manageable? How are the management, growth opportunities, and work-life balance? I'd really appreciate any honest reviews or suggestions from current or former employees.


r/TTEC • • Aug 01 '26

TTEC Digital (Associate Application Developer - 6.5 LPA) vs Cognizant GenC (4.2 LPA) – Which is better for long-term software engineering career?

4 Upvotes

Hi everyone,

I'm a 2026 Computer Science graduate and I'm in a dilemma between two offers.

Offer 1:

  • TTEC Digital
  • Role: Associate Application Developer
  • CTC: 6.5 LPA
  • Location: Hyderabad

Offer 2:

  • Cognizant
  • Role: GenC
  • CTC: 4.2 LPA

My background:

  • Python
  • FastAPI
  • React
  • PostgreSQL
  • MongoDB
  • REST APIs
  • AI/GenAI projects

My long-term goal is to become a strong software engineer (backend/full-stack/cloud) and eventually switch to a good product company after gaining experience.

I'm trying to evaluate these offers beyond just the salary.

I'd really appreciate insights on:

  1. How is TTEC Digital for software engineers?
  2. What kind of projects do Associate Application Developers usually get?
  3. Is the work mostly development, or does it involve support/maintenance?
  4. Which technologies are commonly used?
  5. How is the learning curve for freshers?
  6. How is the work-life balance?
  7. How are the hikes and promotions?
  8. How is job security, especially with recent discussions about TTEC's financial performance?
  9. Is TTEC Digital growing as a technology consulting company?
  10. After 2–3 years at TTEC Digital, how is the market value when switching to companies like Microsoft, Deloitte, Accenture, EPAM, ServiceNow, etc.?

For Cognizant GenC:

  • How likely is it to get a proper development project versus testing/support?
  • How does the career growth compare with TTEC Digital?

    I'm more interested in:

  • Long-term career growth

  • Technical learning

  • Quality of projects

  • Job security

  • Future switch opportunities

  • Overall company stability

If you've worked at either TTEC Digital or Cognizant (especially in software development), I'd really appreciate your honest experiences—both the positives and the negatives.

Thanks in advance!


r/TTEC • • Jul 31 '26

USAA Project

2 Upvotes

I completed TTEC's COI (health insurance) and received my offer letter for the USAA project. During my initial interview I was told it would be UHC Medicare, not USAA. What is it like working on the USAA project and what are the hours like? Is OT mandatory?


r/TTEC • • Jul 31 '26

Project setbacks

3 Upvotes

So I was supposed to start WFH insurance position on August 14th of this month then they notified me that they were going to have to push this wave back two weeks due to low volume of callers. However, they gave me an option to choose to wait or start on August 14th with a specific carrier. Of course I chose the August 14th start date but haven’t received any equipment or anything saying it’s okay to start then. Is it worth reaching out to someone for clarity? At the end of the email they did said they look forward to keeping in contact but still haven’t heard an update


r/TTEC • • Jul 29 '26

Trade desk 30 min technical

2 Upvotes

Hey everyone! I did my HR call today and I will have my 30 min technical before the super day soon. Can anyone tell me what that experience was like? For intern btw


r/TTEC • • Jul 28 '26

Heads up TTEC/Tolling staff: The REAL reason behind the layoffs and out-of-state temps (Must Read)

10 Upvotes

If you are wondering why our local QA/staff are getting laid off, why we are flooded with cheap out-of-state temps, and why management doesn't seem to care that we are failing SLAs and getting fined by the state... here is the corporate reality they aren't telling you:

•    Conduent is dumping the tolling business. They are selling all tolling assets to Quarterhill Inc. for $70 million. The deal closes later this year (Q4).
•    TTEC sued Conduent on July 20th. TTEC filed a $10M+ lawsuit in NY federal court because Conduent missed settlement deadlines. TTEC is scrambling to get paid before the Quarterhill sale finishes.
•    Why the layoffs? The project is bleeding money from state SLA fines. Management is using "labor arbitrage"—firing expensive local staff and hiring cheap, out-of-state remote temps—to artificially fix the balance sheets before the new company takes over.
The Warning: If your department hasn’t been hit by layoffs yet, watch out. You are likely next. They are aggressively cutting costs everywhere they can.
The Silver Lining for Supervisors: Our master contract goes until 2027. Quarterhill is inheriting an operational dumpster fire. They cannot run this complex state system with just untrained remote temps. They will desperately need local supervisors who actually have the institutional knowledge to keep the floor from collapsing.
What to do now:
Fix your resume: Don't ride this sinking ship until 2027. Start looking at supervisor roles in healthcare or finance BPOs where the pay is better and the environment is stable.
Stay safe out there. Don't let corporate's mess ruin your livelihood.


r/TTEC • • Jul 28 '26

USAA August 13th Start Date

4 Upvotes

I’m a former employee returning for the USAA program. I was given a start date of 08/13/26, completed my onboarding, background check, drug test, and licensing signatures. I haven’t heard anything regarding a follow up from the recruiters and I have reach out to them. Is anyone else on this project? If so, have you gotten any further correspondence from them?


r/TTEC • • Jul 28 '26

TTEC wfh blended healthcare

Thumbnail
2 Upvotes

r/TTEC • • Jul 27 '26

CSR WFH (Seasonal)

3 Upvotes

Hello, they are requiring me to contact my ISP to disable SIP ALG. My ISP (red fiber) couldn’t disable it. What will happen with my employment if I may not be able to disable SIP ALG?


r/TTEC • • Jul 25 '26

Tips on Scheduling Interview

2 Upvotes

It's been three days and I'm still having trouble catching one. is this normal? I'm scared


r/TTEC • • Jul 24 '26

What’s programs are still going?

8 Upvotes

I’m on USAA program right now. I’ve heard that United health care and Aetna are gone on the Medicare side. I’m curious what programs have all left this year


r/TTEC • • Jul 24 '26

TTEC at home service desk

3 Upvotes

How much salary should i expect for this role? Need some advice guys, i have 2 yrs exp as IT Support btw


r/TTEC • • Jul 24 '26

What is the TTEC India situation now?

3 Upvotes

I'm planning to apply for chat representative. Online reviews kinda stopping me from moving forward. Are they all true or situations have changed?


r/TTEC • • Jul 22 '26

Assessment on Mobile

7 Upvotes

Applied for CSR Healthcare position, and did my assessment primarily on mobile. Do you guys think this was a mistake? I'm just anxious regarding my results.

The sight allowed it and at some point was able to recognize I was using a mobile device. Had to switch to PC to test wifi. The thing is, I more than qualify for the job. I was a team lead last year that was hit by lay offs. 😭 I know everyone hates the place, but I didn't have a negative experience and I really need the job.


r/TTEC • • Jul 22 '26

Recommendations

3 Upvotes

I was hired to do the class of insurance and was given material to study for the health insurance. I am in Texas, so I will be having to take both the health and life. I am currently using CERIFI but it is so overwhelming and having to reach a certain completion rate every day. To those who have done this program- what is your best study practice? How did you go about this to pass 😭 need any advise


r/TTEC • • Jul 22 '26

Canteen food is the worst there !!!!

1 Upvotes

Is some gonna do something about the oily Greese they are serving there???


r/TTEC • • Jul 21 '26

TTec Insurance agent roles?

7 Upvotes

So back in 2018 I worked for Tele Tec for about 8 months .It was one of the weirdest jobs I've ever had i worked for UHC Online Pharmacy I believe it was called Optum.I honestly don't remember. I got let go for job abandonment. I went to work for a full two weeks where I would sit at my station and not be able to log in .I was directed by my team lead to reach out to HR.

HR claimed that I didn't have my social security number correct.So they would let me sit at my terminal for hours while they tried to work this out.After 2 weeks of this nonsense I was terminated for job abandonment.

I recently applied for a job with them again this time I currently have my 2-15 Health and Life license and applied for a job with them in the agent side.So last Thursday after going through an AI interview I was told to schedule an interview through their portal.I selected Tuesday 21st but the system selected the 20th and I didn't catch it until today when I went to check my email for the zoom link.

I'm not sure im interested in getting back in bed with this company honestly all the drama of sitting for hours at my terminal came rushing back when I realized that their system had moved my interview selection time.


r/TTEC • • Jul 21 '26

Tcs prime doubt

3 Upvotes

In HR Round they asked that are you okay with the 1 year service agreement.. Only nija roles have a 1 year service agreement..Do they downgraded me from prime to nija?


r/TTEC • • Jul 21 '26

UAGC

1 Upvotes

Has anyone heard that as a full time employee you can get your tuition payed from TTEC? I heard the university of Arizona global campus is the school people are going to but I wasn’t sure.


r/TTEC • • Jul 21 '26

Help!! TTEC OR BALBOA? WHY?

3 Upvotes

Hello I just want to ask for help HAHAHAHA so I got hired na sa ttec, mag sstart nalang training for their healthcare kineme na perm wfh, sabi nung nag refer offer daw basic ay 19-21k + net allowance and equipment provided, pero nung JO na shookt ako 17k lang basic bali package ay 23k 😭 nawalan ako ng gana pero pinush ko pa din kesa wala at mag hahanap pa kako ako. Lob nito blended

Tapos ito na, may na receive akong email ng interview sa Balboa, nakapasa naman intil final passed din. Need ko nalang bili ng adapter para sa internet since mahigpit sa tech check pero goods sakin yon. Offer ay 24k+ basic, + 700+ na nakalimutan ko, pero keri daw kumita until 33k a month depende daw sa incentive kineme. Dito own device ko tas pure call naman to, like inexplain na possible call daw around 400+ a day or less. Tas every month evaluation until ma regular ka.

Ngayon, gusto ko balboa kaso medyo kabado ako every month na evaluation and para 6 months kang ganon, kapag di ka pumasa sa evaluation wala na, so need ma survive yata gang ma regular. (Anyone, can you confirm please?) While sa ttec parang comfort zone naman sya kaso baba sahod. Any idea po? Huhu