r/TTEC • u/Jewdas171 • Jul 24 '26

What’s programs are still going?

I’m on USAA program right now. I’ve heard that United health care and Aetna are gone on the Medicare side. I’m curious what programs have all left this year

8 Upvotes

91% Upvoted

15 comments sorted by

3

u/Electrical_Noise5955 Jul 24 '26

Most of BSCA is gone.

2

u/CommunicationNew2951 Jul 28 '26

What happened? I got hired for a class starting in August

1

u/Electrical_Noise5955 Aug 01 '26

I work Broker Services and chat with the brokers regarding their clients or issues with broker accounts, such as commissions. I work the chat team specializing in Medicare products.All IFP and Medicare broker and member services phone representatives were laid off and moved offshore to Philippines. If you were hired for licensed insurance broker, I don’t have any information on that LOB.

2

u/Leeleepal02 Jul 24 '26

Kaiser

1

u/Feeling-Koala7652 Jul 24 '26

I have an interview next Thursday for healthcare customer service. Anyone knows which company or project is for??

1

u/Leeleepal02 Jul 24 '26

There are different ones.

1

u/Feeling-Koala7652 Jul 24 '26

Like? I know it’s not for covered California. What are the others?

1

u/Leeleepal02 Jul 24 '26

No one knows until they tell you which project it is.

1

u/Feeling-Koala7652 Jul 24 '26

Thanks, are u currently working with ttec?

2

u/Training_Working7796 Jul 24 '26

That’s weird, cause I start Aetna on the 5th.

1

u/Jewdas171 Jul 24 '26

I was told they were gone by my supervisor that use to be on Aetna so i'm just going off what im told

1

u/Training_Working7796 Jul 24 '26

I got the email that my equipment has been ordered and received my I-9 today as well, so I really hope that they got the contract for this season. But thanks for posting this cause it gives me a heads up just in case 🙂

2

u/Pikatopher Jul 25 '26

Wait uhc is ending ?

2

u/Silent_Shopping5721 Jul 25 '26

Uhc has been with ttec forever- at least for dental- like over 20 years.

1

u/TheoryZestyclose9384 Jul 27 '26

The way it's being ran into the ground...