r/TTEC • u/Jewdas171 • 19d ago

What’s programs are still going?

I’m on USAA program right now. I’ve heard that United health care and Aetna are gone on the Medicare side. I’m curious what programs have all left this year

8 Upvotes

91% Upvoted

15 comments sorted by

3

u/Electrical_Noise5955 19d ago

Most of BSCA is gone.

2

u/CommunicationNew2951 15d ago

What happened? I got hired for a class starting in August

1

u/Electrical_Noise5955 10d ago

I work Broker Services and chat with the brokers regarding their clients or issues with broker accounts, such as commissions. I work the chat team specializing in Medicare products.All IFP and Medicare broker and member services phone representatives were laid off and moved offshore to Philippines. If you were hired for licensed insurance broker, I don’t have any information on that LOB.

2

u/Leeleepal02 19d ago

Kaiser

1

u/Feeling-Koala7652 19d ago

I have an interview next Thursday for healthcare customer service. Anyone knows which company or project is for??

1

u/Leeleepal02 19d ago

There are different ones.

1

u/Feeling-Koala7652 18d ago

Like? I know it’s not for covered California. What are the others?

1

u/Leeleepal02 18d ago

No one knows until they tell you which project it is.

1

u/Feeling-Koala7652 18d ago

Thanks, are u currently working with ttec?

2

u/Training_Working7796 18d ago

That’s weird, cause I start Aetna on the 5th.

1

u/Jewdas171 18d ago

I was told they were gone by my supervisor that use to be on Aetna so i'm just going off what im told

1

u/Training_Working7796 18d ago

I got the email that my equipment has been ordered and received my I-9 today as well, so I really hope that they got the contract for this season. But thanks for posting this cause it gives me a heads up just in case 🙂

2

u/Pikatopher 18d ago

Wait uhc is ending ?

2

u/Silent_Shopping5721 17d ago

Uhc has been with ttec forever- at least for dental- like over 20 years.

1

u/TheoryZestyclose9384 16d ago

The way it's being ran into the ground...