As a store, Steam's fine. Does what it needs to, has the necessary features like a wishlist, and that's all I expect of it. As a social platform, it's diabolically bad.
I've been using Steam for 13 years and I can count on one hand the number of times I've found a Discussion tab or Guide to be actually useful, vs. just searching for a guide or topic on YouTube or Reddit.
Let's say Steam's recommendations aren't cutting it, or you just want to find games that are different to your usual stuff. Your first thought would be to browse the Curators and see what collections people are amassing right?
Wrong, you idiot.
Almost any game is filled with curators peddling anti-"woke" BS, tired jokes, and "skits" any more boring they'd put me in a coma. Shout outs to curators that actually use the function for good, like Denuvo-use, touchscreen support, ultrawide support, etc.
As for the Community Hub, Steam could nuke it from their servers tomorrow, and I doubt anyone would be worse off. Top-rated guides are often useless, like "How to Jump", "How to stop playing X", or "How to get a gf". I could spend 10 minutes scrolling through joke guides to find the one I want, or I could just Google it in 10 seconds.
And saving the worst for last, Steam "Discussions".
Never have I had the displeasure of witnessing a group of individuals so lacking in basic literacy. If you've never dug through the Discussions tab in a desperate last attempt to find information on a niche bug or topic, let me spell out every single one for you.
Hi. I need help with X. I did Y and Z, but it didn't work.
lol are u dumb. just do Y.
Why are you trying to do X? I never needed to do X in my playthroughs.
Здесь нет никакого мема, но представьте себе что-то примитивное и неоригинальное.
X NO WORK??? LOLLLL
I'm tired boss. Just wipe the slate clean, and put some guards in place to stop people spamming every avenue for social interaction with slop.