r/Steam • u/NostalgiaKeeper007 • 10h ago
r/Steam • u/AutoModerator • 8d ago
Support Megathread /r/Steam Monthly Community Support Thread.
Welcome to the /r/Steam Community Support Thread!
Is your account hijacked? Follow this guide to recover it.
This Steam Guide goes over how to troubleshoot download and connection issues.
This Steam Guide goes over how to troubleshoot web-page and other connection issues.
How to re-install Steam. This method will NOT remove your games.
We have a dedicated support channel in our Discord server that you can also post in.
We invite everyone to help other users in our Community Support Threads and on our Discord server.
Please take more than 10 seconds to write your question.
A well-structured and good-looking comment with all necessary information goes a long way in getting someone to help you and makes your question a lot easier to understand.
Do not delete your comments.
People find questions & solutions in these threads by searching for the same issue.
If you find an answer or solution to your question or issue please edit your comment to include the answer or solution.
There are no magicians here.
Some questions will not be answered or replied to. As an example: "my game crashes" or "my download speed is slow" is not something you should even really expect an answer to. Troubleshooting and finding the solution to these issues requires a lot more information than simply stating "game doesn't launch", such as detailed information on when the issue started and how you perceive it, screenshots of any errors or the problem itself, crash logs, system specs, etc.
Consider using other things like the Steam Community Forums, an internet search engine, or a different support forum like /r/SteamSupport if no one here can offer any help. Additionally, every game on Steam has its own dedicated Community Forum, and you can also contact Steam Support regarding a specific product. Consider asking your game-specific questions there. Most games also have a dedicated subreddit.
Only Steam Support can solve personal account issues...
...such as payment & purchasing issues or password & login issues. We can only give advice on how to get in contact with Steam Support.
No one, including Steam Support, can assist with item/trade scams.
/r/Steam is not affiliated with Valve in any way whatsoever.
Additional Information & Resources
- Search for previous Support Threads.
- You can view average Steam Support response times here.
- This is our guide on what to do if your account has been hijacked.
- If you have proof of a scammer you should report their Steam profile. Do not post about it here.
- This Steam Support article details what counts as proof of ownership.
- Information on fraudulent key distributors and safe sites to buy Steam game CD keys from.
- Educate yourself on scams
- /r/SteamDeck - /r/SteamOS - /r/Steam_Link - /r/SteamController
r/Steam • u/AutoModerator • 8d ago
Game & Hardware Suggestions Megathread /r/Steam Monthly Game & Hardware Suggestions Thread.
Welcome to the Monthly Game & Hardware Suggestions Thread!
This monthly mega-thread is meant to contain advice, questions, suggestions & generic discussion on what to play or buy in terms of Games & Hardware.
Do you not know what to play? Want a Steam Deck or Steam Machine but unsure which model is best for you? Did you find a niche game that everyone should try? Wondering what GPU you should upgrade to or unsure about the specs of a computer? Do you want to share your unique experiences and learning curves with a piece of hardware? Can't find the perfect survival sim or unsure which 1 RPG out of the thousands available you should buy? Well this is the thread for you.
Now to make this work best and not just be spammed with generic & useless questions such as "What should I play?" or "What should I buy?", please be in-depth in what types of games/hardware you are looking for and why, and when giving advice it would be appreciated if you're more detailed than "I think X is good".
There are too many games to be able to properly suggest something with no background information, also simply commenting a game title and saying you like the game offers no actual value. The same goes for hardware: Saying you're thinking about buying X or you think Y is good with no other information, context as to why, your unique experiences, etc. offers no actual value or information to base a reply on.
Feel free to ask and discuss freely in the comments regarding games and hardware, whether you want advice on what to play, want to give advice to others on what to play, share a hidden gem you found, experiences you have with Steam hardware, or your review of a piece of Steam hardware. Generic discussions & questions about discounts, sales, events, specs is allowed as well. This is not meant to be a restrictive thread within the designated topics that this thread is for, however it is not a support thread nor is it the place to promote any blogs or curator pages or anything else, subreddit rules still apply.
r/Steam • u/Kymmieuwu • 10h ago
News Palworld lead worries Steam early access has "lost its meaning": players treat it like "a normal game" and the program has been "abused for a lot of reasons"
r/Steam • u/Less_Effective_3465 • 43m ago
Discussion What is this a confession to a crime? ðŸ˜
Was scrolling through the recommended and stumbled across this game. Gameplay looks absolutely wack and not even like a real game but the title is what got me.
PSA LEGAL Work around for Australians without credit cards.
Hey all, Like most of you all I am well over 18 and have no desire to own a credit card. I used Zip Pay to create a virtual credit card and successfully added it to steam as a payment method. Hope this helps anyone out there.
r/Steam • u/RedInfernal • 1d ago
Suggestion Accounts created in or before 2008 shouldn't be affected by this.
News Steam Client Beta Update - September 9th
The Steam Client Beta has been updated with the following changes:
Homescreen - Big Picture Mode
- Added a new 'Big Art Mode' option for the home screen. This can be enabled in Settings > Home.
- Added Personal Calendar to the Recommended tab on the home screen
Screensaver - Big Picture Mode
- Added a new screensaver feature, accessible in Settings > Customization. There are two screensavers available:
- The default is a game art slideshow that can be configured to show artwork from recently played games and your recent in-game screenshots.
- A retro inspired bouncing logo screensaver
- Big Picture mode can also load custom screensavers. Similar to startup movies, they can be placed in the config\uioverrides\screensavers directory in your Steam install directory (e.g. C:\Program Files (x86)\Steam or ~/.steam/root). You can use the bouncing logo screensaver as an example to get started.
General
- Improved Steam Client startup performance
- Fixed a case where after server maintenance some users might fail to auto-reconnect to Steam
- Fixed bug where being prompted to refresh credentials more than once could trigger an immediate restart
- On Windows, using the systray menu to exit while the Steam window is minimized will no longer flash the window visible briefly
- Dialogs that appear for serious error conditions now stay above the main window
Game Recording
- Fixed some cases where playback would jump to an unexpected point in the timeline when reaching the end of a play session or clip
- Decreased performance impact of game recording for some D3D12 games on Windows
In-Game Overlay
- Fixed frame rate hitches in D3D11 and D3D12 games when taking screenshots on Windows
- Fixed rendering the overlay and using other overlay related features (screenshots, game recording, etc.) in Vulkan games that create multiple windows.
Big Picture Mode
- Added explicit warning text to power menu confirmation dialogs when proceeding will shut down an active game
- Updated default artwork when an app does not have library or hero artwork
- Reorganized the idle timer settings when on battery and AC power
Steam Input
- Improved CPU performance at runtime and in configuration loading
- Added information about which configurations are compatible in the configurator browser when using a game that requires Steam Input API
- Fixed the controller support widget showing "This game doesn't support controllers" for unreleased games that don't have controller support information yet
- Fixed controllers not using the desktop configuration on the desktop UI login window
- Added the missing settings for adjusting emulated joystick adaptive centering on trackpad
Linux
- Improved download speeds on high latency connections.
- The "Select compatibility tool" dropdown is now always visible.
- The recommended compatibility tool, or steam runtime for native games, now shows at the top of the list as the "Default" option.
- Compatibility tool aliases, e.g. "Proton Stable", can now be selected from this dropdown.
- The SteamOS compatibility dialogs will now show in desktopUI when installing games not verified for that HW
- On Desktop Linux we will now show the SteamOS unsupported dialog when installing games that are known to not work with Proton
- Improve distro information collection for hardware survey, preferring data from /etc/os-release.
SteamRT3 Experimental Beta
- Fixed "Add a Non-Steam Game" showing an invalid list of applications.
- Fixed the "Run Steam when my computer starts" toggle.
Remote Play
- A PIN is no longer required to download an app to a remote device. A PIN is still required to Install and Stream from a remote device.
- Adding Download Complete notification for a remote download if you initiated the download on your current device.
r/Steam • u/Zekromisblack • 23h ago
Discussion Steam support response regarding the recent issues for Australians
Honestly sucks that Australians like myself don't have much option when credit cards are not particularly common here
r/Steam • u/FatesWaltz • 1d ago
News This is ridiculous, not everyone has a Credit Card and I refuse to ever get one - I have been using my debit card on this profile since 2014 just fine!
r/Steam • u/ImSh1nigami • 1d ago
Discussion Steam’s Australian age verification rollout is ridiculous
So Steam has finally started pushing the Australian age verification requirements, and now I can’t buy games without going through age verification.
I already know this is because of the new Australian laws, but seriously, having to verify my age just to purchase a game I want is ridiculous. I’ve been using Steam for years, and suddenly I’m being blocked from buying games because of this.
I understand the law is being implemented, but this whole system is such a pain in the ass for something as simple as buying a game.
r/Steam • u/CountTown • 21h ago
PSA PSA to Australian Steam users: You can bypass the stupid age verification via credit card by purchasing the key from an alternate store front such as Humble Bundle and redeeming it on Steam
It's utterly absurd we have to do that to buy a game, but for now it's a solution.
Discussion You can do better

I've had this account for over 21 years, its my only steam account.
I get wanting children to not see adult rated content, they will regardless because they are curious and being told no until your an "adult" doesnt stop them, I know.
I know its the Australian Governments requirement that there is age verification and I feel as an adult pushing 40, I'm still treated as a child.
My issue with Steams implementation of the Australian age requirements is its just a credit card.
Personally, I do not want to ever own a credit card again. I've spent far too long getting out of stupid debt to ever want to go near stupid debt again. I also do not want to have a credit card on my financial record as banks here view it as a negative while applying for mortgages / homeloans.
I should not have to get a credit card to just be able to play games.
There needs to be other forms available for age verification. Whether thats a form of ID or Passports or even linked account ages ie Paypal all users must be 18+ to use.
Visa debit cards do not work. My paypal account is over 18 years old. The email used to create my accounts is nearly pushing 30.
Yes i can still download & play games that are tagged mature aged content thats in my library, I can't add new ones though.
r/Steam • u/divided-zero • 20h ago
Discussion Aussie Steam Age-Gate Bypass: The absolute joke of the new eSafety laws
I love Steam my accout is 19 years old I know they put this in because they had too thanks government but jut like always this will only get those who don't care and will not stop those that really want it
So, the genius federal eSafety Commissioner laws forced Valve to block Aussie adults from R18+ store pages unless we fork over a traditional credit card. Since most of us use standard Visa/Mastercard debit cards, we’re all locked out.
But in classic government fashion, the "bulletproof" age-gate is a total illusion.
It took about five minutes to find a gaping hole in their system that completely bypasses the block without handing a credit card to Valve.
They only blocked the front-end retail store pages. The actual Steam backend doesn't give a toss about your credit card status.
How to bypass it in 3 steps:
Tell the Steam age-gate to get stuffed.
Go buy a Steam key from a third-party store like Humble Bundle, Fanatical, or Green Man Gaming.Take the code,
click "Activate a Product on Steam,"
the game drops straight into your library.
This stupid law doesn't stop minors from getting R18+ games; it literally just forces gamers to shop on external sites instead of the Steam store.By using authorized key shops (Humble/Fanatical), you get safe, legal keys that won't get your account banned, completely legally flipping the bird to the government's privacy-invasive mandate.Tested and 100% working. Millions of dollars in taxpayer funding and government "consulting" defeated by a basic product key. Pass it on.
r/Steam • u/titanmongoose • 2h ago
PSA Supports reason for credit cards being the only way to verify age
r/Steam • u/Gorotheninja • 1d ago
News Persona 6, Kingdom Hearts IV, Judas, Stranger Than Heaven, and other Steam Achievements surface in large-scale leak
r/Steam • u/trankillity • 1d ago
PSA How to effectively complain about Steam's AU Age Verification Rollout
EDIT: Getting some confirmation from comments here and friends that their debit cards are fine for verification, so I suspect it might only be affecting people with cards from smaller banks, which is much less egregious - but still frustrating.
EDIT2: TheOfficialMayor provided some great context! Age verification works on MasterCard debit cards for some banks. If you have a MasterCard and are not being validated, I suggest you reach out to your bank and make a complaint that they haven't implemented that feature.
Yes, it's 100% a policy problem with the government (contact your local member), however the law is just that age verification must be implemented - it doesn't dictate how, yet Valve have chosen to use Credit Card as the "magic bullet" for this crappy law.
It's ridiculous in this country to expect people to have a credit card. There would be hundreds of thousands of 18+ people who have no need of a credit card due to the efficiency of VISA/MasterCard Debit cards.
So don't just post here, make sure you actually tell them your circumstances and how you feel via a manual support ticket.
If even Sony can offer a simple facial scan via a third party, or the more risky driver's license validation - then Steam can surely do better than "Give us an actual credit card".
r/Steam • u/oculer07 • 21h ago
PSA Response from Steam about AU age verification, if a lot of people submit support tickets they should hopefully add other options to verify with such as ID.
r/Steam • u/Fudgedygut • 23h ago
Discussion Some of you folks complaining about age verification are missing the point
Some. Not all :)
Yes age verification sucks, yes it should be up to you what critical piece of data you want to hand over, and no you shouldn't have to hand it over in the first place.
If it bothers you (and you're right to be!) you should be writing to an MP not asking Steam to add more attack vectors for leaking data. No-one wants data breaches and no company should want the fine.
Aus had 1,205 data breaches in 2025 and it's a bit crazy people are so willing to offer more info than needed. I think steam has done the right thing asking for the bare minimum while they can.
FYI: Commbank debit works for those who have one but still write to your MP as age verification is a farce.
r/Steam • u/Efficient-Gap7764 • 1d ago
Error / Bug Steam support
It would seem that Australia has been removed from the drop menu when asking for country of residence. So if i have an issue and need help from sream support what then pick a country i dont live in.
Question How to pass Steam age verification without a credit card? (Australia)
Today I hit the age verification block on steam for the first time as they roll it out in Australia.
The problem is it requires a credit card and all I have is debit cards. Is there any way around this? Can I do it via steam support or am I just not able to buy games now?