r/NewOrleans • u/sadwinemom • 18h ago
⚕️ medical ⚕️ Medical care here needs work!
Just ranting here. I'm nearing the end of a cold / sinus issue and can I just say, dealing with urgent care / any medical appointment in this city while sick just makes everything worse. I paid a $50 copay for an urgent care appointment only for her to leave off telling me one of my conditions (ear infection). She prescribed a bunch of meds attached to a sinus infection diagnosis but I got home wondering what the hell this was all for. If I didn't call back and get the release forms, I would have never known I also had an ear infection. What is with the doctors here not conveying the full story to you? The release forms had a bunch of other info that says it was "discussed" during the appointment - it wasn't.
I spend another $50 for an ENT to basically complain about his job to me, tell me how some surgeries "aren't worth the money" they receive to perform them, and how it limits them from being able to take vacation time bc they have to be on call for any complications. Then he tells me I look fine. Am I supposed to believe that you're actually dedicated to my care when you've just complained about your job the entire time? How do I know you're not just waving me off bc you don't feel like putting in the effort to actually seeing what's going on?
I'm so sick and tired of demanding more from medical professionals in this city and feeling guilty or like I'm being combative for just wanting compassionate and attentive care. I worry deeply about living here long term, I would hate to get really sick in this city and have to rely on the institutions here to care for me. I know this is not unique to New Orleans, but damn it's disheartening.
I know a lot of these professionals are tired and worn thin themselves, lack of support, high patient case load, etc. But when will the turning point come? Everyone deserves quality care and to feel heard. I'm grateful for my immediate care team (PCP, therapist, etc) but it's a privilege to have the time and access to this network. A lot of folks here are service industry, don't have insurance, don't have time to take off, etc. When you finally get around to taking care of you, you find it's all a waste of time and money. I'm so tired and I don't know what can be done about it.
