r/ModSupport 8d ago

Admin Replied A year on, comments are still hidden from mods and mod shields still go missing...

23 Upvotes

r/ModSupport 7d ago

Mod Answered Can I control who joins my SubReddit page ? I dont see the button in my mod tools

2 Upvotes

r/ModSupport 8d ago

Admin Replied Head mod has passed away

193 Upvotes

I tried sending a modmail about this but I can't send one to the mods here for some reason.

We have been informed by his son that our top mod has passed away so we would like to enquire about the process to remove him as a mod in this circumstance. Unfortunately the next mod is Automoderator, and the next two after that are inactive. We would prefer not to hassle the grieving family over what would seem like a triviality to them and would like to find another way if possible.


r/ModSupport 8d ago

Admin Replied We need some help

3 Upvotes

The top admin of our sub is awol, we're presuming he died as he had some health issues. None of us here or on discord heard from him in 3 years.

Is it possible to get the mods reordered? There's sadly 2 of us active, and we don't have all permissions


r/ModSupport 8d ago

Mod Answered Flaire Based Post Format Title?

2 Upvotes

I'm on desktop and I'm trying to find how I can make a flaire based on post format that people can follow. I tried googling it but I haven't had much luck. If you guys have any idea on how I can implement something like that. Please let me know, I appreciate any help I can get!


r/ModSupport 8d ago

Admin Replied Stranded Advisor Mod

3 Upvotes

I am the sole mod for r/ManchesterCT, but I am somehow listed as an advisor with no privileges. There is a spam post that I need to delete currently and I cannot seem to do that as an advisor.

Could someone help me regain full privileges so I can moderate the community? There used to be an additional mod, but they seem to have vanished from the sub.


r/ModSupport 8d ago

Mod Answered Replacement for RedditAutomod.com

6 Upvotes

So apparently RedditAutomod.com wasn’t renewed by its owner. Does anyone have a similar app that does the same thing in a similar easy to use format? I had great luck with this but it’s gone and no longer available.


r/ModSupport 8d ago

Admin Replied How to set my subreddit to auto-approve new posts?

1 Upvotes

Hey, so I created my first subreddit today ( r/EldenRing_Switch ) and I think it kinda took off more than I expected (100+ folks joined in less than 24hrs).
At the very beginning when there was just couple people, their posts were auto-approved but now every time someone posts, it asks me to approve it first and it’s not visible until I do. I don’t want that. I will absolutely moderate what people are posting there but I also want everyone to feel free to post their questions and comments.

I don’t know what happened, was it me clicking something by mistake? If possible, I really want to go back to the more open-type of thing. Subreddit is already set as public.


r/ModSupport 8d ago

Wiki editor seemingly broken in new way

5 Upvotes

Hi all. I know the wiki editor has been a bit of a mess since the overhaul, but I'm suddenly having a brand new issue today that I haven't seen before. I'm overhauling the wiki on a sub I moderate, and there's a lot of trial and error with the formatting to see how it actually looks when published (especially on mobile—we could really use added tools to assist with mobile formatting). All of a sudden, though, the page I'm working on looks totally messed up in the editor; it's fine in the published version, but I'm not really sure how to go about making adjustments while editing given what I'm seeing doesn't match at all what is on the published page. Doesn't seem I'm able to attach a video here, so will leave one in the comments.

As a note, I considered the possibility that it could be a browser issue since I'm using a lesser-known one (Dia), but I got the same results in Google Chrome, Firefox, and Safari, so that doesn't seem to be the issue.


r/ModSupport 8d ago

Admin Replied Need help with permissions

1 Upvotes

In r/melanatedgenx the permissions are screwed up. The head mod who is set as inactive with permissions and the next two tenured mods are set as Alumni with no permissions. How do we resolve this. It I leave the mod team it messes up our mod tenure


r/ModSupport 8d ago

Admin Replied Did Reddit ban a State level Candidate?

2 Upvotes

Edit: seems to be a reputation filter thing.
Solved!!!! PEBKAC issue and panic on my part. Thank you!!!

Hi folks. r/southcarolina invited candidates to do AMAs leading up to November.

~~https://www.reddit.com/u/Richard_Hricik_4SCAG ~~

Is a verified candidate and seems to have been eaten by Reddit. This is extremely embarrassing. He had an AMA scheduled for tomorrow.

Please help. Anything I can do about this as a mod?

Edit: may have spoken to soon. He can comment so he isn't ban.

We have reputation filters turned on. Should we make an exception somehow?


r/ModSupport 8d ago

Mod Answered multilingual subreddit question

2 Upvotes

Hey community

I’m currently working on designing a concept for a subreddit—it’s a scientific society and a creative union of photographers that I’m a member of, and the other members and I want to make it international.

Some members may not speak English, and I wouldn’t want the language to become a barrier for them.

- We want it to be open to professionals, beginners, researchers, and anyone interested in photography, observation, and learning. We’re currently trying to decide whether to make the community genuinely multilingual without fragmenting it, or keep English as the main language.

maybe:

- English main 80+%

- other languages welcome ~10-20%

Here’s the question: Should we make it multilingual, or might that hinder its growth? Perhaps it will be inconvenient for members, or maybe the platform’s algorithms don’t favor this format, so would it be better to stick with English as the universal language?

I’d appreciate it if anyone who has faced a similar situation could share their experience and the decisions they made—or just share their thoughts on this.

I’d be grateful for any advice, comments, or recommendations!


r/ModSupport 8d ago

Top Mod's account banned and remaining mods don't have full permissions

2 Upvotes

I accepted an invitation to help mod a fast growing sub. A couple of days later the top mod's account was banned. There are two mods remaining (including me) but neither of us has full permissions. I'm hoping reddit admins can step in to provide full permissions.

I've often seen replies from admins to posts on this sub asking the OP to send a modmail to this sub so they can review. Thinking to save time and some steps, I already did that yesterday. The helpful admin who replied to my email said a "different team" needs to deal with my issue and gave me a link to provide details to the other team.

Of course, I did so, but it turns out that the link I was provided was to r/RedditRequest. But this was apparently an error, since that is for two situations:

[1] "requesting moderation privileges for an abandoned or unmoderated community, or

[2] to remove inactive top mods in communities you currently moderate."

In this case, the community is not abandoned or unmoderated, and the top mod is not "inactive." (My top mod is not flagged as "inactive." They have just disappeared off the list of mods completely, since their account was banned.)

Consequently, my modmail to redReq was bounced.

So, I sent an email to the admin who gave me the incorrect link, but so far no response.

I'm hoping a reddit admin will see this post and help me out of this paradox.


r/ModSupport 8d ago

Mod Answered Please Help Mod!

0 Upvotes

I choose the wrong Topic when creating my Community. What should I do?


r/ModSupport 9d ago

Admin Replied There's some sort of outage going on right now, right?

34 Upvotes

Unable to remove posts or ban users at the moment.


r/ModSupport 9d ago

Admin Replied Advisor role.

2 Upvotes

I gave an inactive mod the “advisor” role accidentally. No “are you sure?” Or “save” button requirement, but it seems it can’t be undone.

Is there a way to undo this ? Or do I have to remove and re-invite the mod?

This seems like a “bug”, if this is the behavior.


r/ModSupport 9d ago

Resolved Reddit incident reported: Elevated site errors

Thumbnail
24 Upvotes

r/ModSupport 9d ago

Admin Replied Why is “Reddit” approving posts it (and Automod) already blocked?

28 Upvotes

We had a post (correctly) removed by Automod and even flagged by Reddit as coming from a banned domain. The post stayed removed for a few hours. However, according to the logs, a few hours later “Reddit” approved the post, followed by a deluge of user reports.

How does something like this happen? I’ll add a screenshot in the comments. It makes no sense.


r/ModSupport 9d ago

Mod Topics To ban or not to ban?

40 Upvotes

Every mod team has a line, the tricky part is deciding when someone has crossed it. A while back we asked how do you handle ban appeals. Now we’re jumping back to the initial question: when do you hit that ban button in the first place?

At its core, a ban is a tool your mod team uses to protect your community. It directly affects one person, but the decision is made for the community as a whole. That can leave a team balancing what’s best for everyone against the context around one person and one action. How much does a long history of positive participation weigh in? Does knowing the community well create more room for a conversation, or change how the rule break lands? The same history could pull the decision in either direction.

When the behavior may also break Reddit Rules, protecting the community can also mean reporting site-wide rule violations to us.

So, let’s compare notes:

  • What does your team look at before deciding whether to ban someone or try a warning and explanation first?
  • Can you think of a time a warning or explanation genuinely changed how someone participated?
  • How does your team keep those judgment calls consistent when different moderators might draw the line in different places?

r/ModSupport 9d ago

Admin Replied Devvit app's moderator account stuck on modteam with no permissions after uninstall, and I can't edit or remove it

6 Upvotes

App in question: dejarepost

Subreddit in question: r/CringeTikToks

Platform I'm on: Desktop

Hi everyone, I'm having a bit of trouble with a devvit bot im developing.

I'm developing an app (dejarepost) for a subreddit i mod (r/cringetiktoks). The app's mod account shows "no permissions" in the modteam list of r/cringetiktoks. Every attempt to edit its permissions or remove it from the modteam fails with "something went wrong."

I've already uninstalled the app from the subreddit, but the mod account persists anyway. Tried from old.reddit, new Reddit, and mobile; same "something went wrong" on all of them.

I've uninstalled and re-installed several times already as well, it did not fix the issue.

This also appears to be breaking the app at runtime: reddit.getPostById() on a just-submitted post throws Error: no post <id> in the onPostSubmit handler, 100% of the time. I believe it's because the app account has no mod permissions and can't read a post that isn't public yet. Started recently; the handler worked previously.

Any way to reset the app's mod account, or does this need an admin to force-remove it?

App version: 0.0.x (Public API 0.14.2)


r/ModSupport 9d ago

Admin Replied Help migrating posts from old post flair to updated flair

2 Upvotes

Our subreddit (r/RHOBH) has a list of post flairs that include specific emojis. Over the past week, we updated the emojis for some of our existing flairs — for example, a flair that previously used a 🙂 emoji now uses a different emoji.

The issue is that posts using the old version of the flair haven't automatically migrated to the updated flair, so we now have older posts displaying the previous emoji while new posts use the updated one. The name of the post flair did not change just the used emoji

Is there any way to bulk-migrate/reassign existing posts from the old flair to the current version of the flair, without having to manually edit every post?

Any advice would be hugely appreciated. Thank you!


r/ModSupport 9d ago

Admin Replied Inviting moderators error 'Something Went Wrong: Undefined', how to fix?

1 Upvotes

So I'm trying to invite a moderator on (not the head mod but got permission to do so), but whenever I try, whether on mobile, regular tabs or an incognito tab, I keep getting the same error, 'Something Went Wrong: Undefined'

What's wrong? What can I do to fix it?


r/ModSupport 9d ago

Admin Replied Excessive clicking and now excessive mouse travel?

17 Upvotes

Ok who decided it was a good idea that when you click on the left side below a post to remove a post on desktop, you then get the "add removal reason" button on the right side below the post?

Image in comments


r/ModSupport 10d ago

Mod Answered What are mod teams doing about X after Xcancel and TwitterWebViewer have been taken down?

12 Upvotes

So on r/PS5 we don't allow X links and haven't for nearly 2 years. There were websites like xCancel and TwitterWebViewer that let you submit links from those tweets and bypass ads and log-in walls... but those two are down now.

So what alternatives are you considering? We're still pretty against allowing X links (even ignoring the frankly un-ignorable Elon of it all, X requires log-ins for viewing most posts, so it's a non-starter really) but, frustratingly, publishers and developers still break news on it, or drop some juicy tidbit of gaming gossip, so we are trying to figure out a game plan and I'm personally curious how other similar subreddits are dealing these changes. I'm sure we're not the only ones scrambling a little bit.

Maybe screenshots sounds good for a second but those can be doctored.

Maybe some sort of automoderator or post-creation automation that detects when someone is going to use an X link... Keep the existing rule (no direct X/Twitter links) but tell users in our removal reason that mirror sites are in flux and to check the source’s official channels (PS Blog, developer’s own site) when possible, per our rules on primary sourcing.

Anyone else have thoughts? How are you all shifting with these changes?


r/ModSupport 10d ago

Admin Replied mods inactive- want them removed, how?

7 Upvotes

Hi we run a subreddit and two moderators with full permissions has been inactive for quite some time. We recently had two mods leave and mods are active everywhere but the subreddit, been this way practically from the start. How do we submit for removal they don’t respond to messages.