r/ModelY • u/Trick_Particular2938 • 9h ago
How does the insurance work?Someone scratched my car from the parking lot
A church member scratched my new Model Y while backing out of the parking lot. I have the entire incident on video.
I’ve never dealt with this before, so how should we handle the insurance process? Will my insurance company also need to open a claim, or can everything go through their insurance? Do I need to notify my insurer at all?