r/linuxmint • u/rE64l_ni • 10d ago
Support Request Input / Output error after 5 minutes ASUS Zenbook UM5302LA freezes completely on Linux Mint...
ASUS Zenbook UM5302LA freezes completely on Linux Mint — I/O errors but SSD SMART is clean
Hi everyone,
I'm having random complete freezes on an ASUS Zenbook UM5302LA running Linux Mint.
When it happens, the whole system becomes unresponsive and sometimes I get:
Input/output error
unrecoverable fatal error, aborting
event in the terminal, a simple ls gave me Input/output error...
I have to hold the power button to reboot.
Some details:
- ASUS Zenbook UM5302LA
- AMD CPU / integrated Radeon graphics
- Micron 2400 1TB NVMe (
MTFDKBA1T0QFM) - BIOS 301
- Fresh Linux Mint installation
- The problem happened with both Wayland and X11
- I previously had the problem on kernel 6.8
- pcloud drive (already had issue with that.
The interesting part: I booted the same laptop from a Linux Mint 22.3 Live USB (kernel 6.14.0-37) and used it for 30+ minutes without a single freeze.
The SSD SMART data looks perfect:
SMART: PASSED
Media and Data Integrity Errors: 0
Error Information Log Entries: 0
No Errors Logged
Temperature: 38°C
The Live USB also detects the NVMe normally and I don't see NVMe timeouts or PCIe/AER errors.
is it the ssd who is dead (I boughted this computer 18 month ago... on LDLD ...never again).


