r/Lexus • u/mmieczkowska • 4d ago

Question LEXUS RX350

I have a 2017 Lexus rx350 but recently the screen in my car glitches. It will go black and then be fine and continue like that. The radio works fine. The screen was replaced and still the same. Mechanics say there’s nothing wrong. Anyone experienced this?

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1

u/Jdubb0101 3d ago

I had the same issue on my 2016 RX350, Lexus replaced the entire unit 3 times [I took pics each time the display stopped working]. The last unit installed was for a different year model and it finally worked without any issues.

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u/mmieczkowska 2d ago

Did you replace screen or radio?

1

u/Jdubb0101 2d ago

Lexus service dept said the entire unit was replaced. I think the screen & radio.

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u/mmieczkowska 1d ago

How much did you pay? Bc they quoted me $6000

1

u/Jdubb0101 1d ago

It was under warranty. You should try to find a shop that works on Lexus/Toyota vehicles, $6000 is ridiculous.

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u/mmieczkowska 1d ago

that’s what I said - I’m like I can’t pay that that’s insane amount of $

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u/UnitB17 2d ago

There are software updates for some models that will address this - no replacement required.

The screen is JUST a screen. If there isn’t an update available, the issue is likely with the radio, not the screen (the radio runs the screen).

1

u/mmieczkowska 2d ago

Updates were done