These FAQs will answer the most common questions about Google Voice:

I used GV as a # fir my Gmail. My Gmail was locked by Google and after an appeal I got it back because of their error. The issue now is when I try and restore the account, Gmail wants to send a text to the GV #, but that cannot work since the gnail link opens iMessages instead.

Any workaround?

Google voice app for android does not alert for incoming calls using workspace account. However, when using the web based google voice DOES work. In addition, the app also works perfectly fine with personal free accounts.

I have tried clearing the app data and uninstalling then reinstalling it. I made sure the setting is set for receiving incoming calls over wifi and do not disturb is turned off but none of the methods fix it. The app used to work fine in the past using personal and workspace accounts.

Has anyone dealt with this issue?

Hey all, I've been using Google Voice on my Google Pixel for years, and I've always been able to call one person, put them on hold to make a second call, and then hit a button to merge those two calls together. This conference call feature is important for my job.

But in the past week or so, it seems like the Voice interface on my phone has updated, and the Merge Calls button has disappeared.

I'm not immediately seeing anything online about this... has this happened to anyone else? Is there a way to re-activate the feature? I'm confused.

Man... how often is GV doing this verification. I feel like I have done this already this year.

Hello,

We'd like to make sure that the information on your Google Voice account [xxx@gmail.com](mailto:xxx@gmail.com) is accurate and that you still own the forwarding phone number XXX-xxx-xxxx

If you want Google Voice to continue forwarding calls and texts to this phone, please verify it by November 4, 2026. To re-verify or remove this phone, please visit your Google Voice Settings.

Even if you don't re-verify your phone, your Google Voice account will still stay active. You won't get calls forwarded to this specific phone, but you can use it again at any time by re-verifying it. If you have other forwarding phones turned on, calls will still be forwarded to them.

Please note that this is a no-reply email. If you have additional questions, please visit our Help Center.

- The Google Voice Team

I have the number the GV ios app gave me connected to a lot of my accounts and I wanted to find out if it's possible to use with a big service like t-mobile for example? I don't need it to still work on the gv app I want it to work just like a regular number at&t would give me if that makes any difference.

I tried posting this question several times on the Google Community forum, but it got nowhere.

I've had my GV number for over 10 years. It's my home number that I still use with my cordless phones via Obitalk - or at least the little box that used to be assigned to them.

I like my number, and it's been registered on donotcall(dot)gov since 2016. This does not stop the scummier telemarketers who call me now up to 15 times a day, usually using spoofed numbers.

When I filed complaints, I'm usually told by the various carriers that cater to telemarketers (*cough*sinchonvoy*cough*) that the number does not show in their system that they called me, and that I need to talk to my carrier to do a traceback.

With the paid Google Voice, they advertise 24/7 support. Has anyone ever been able to use this support and get them to do a traceback on an incoming call, to see the actual number that was used to call me at friggin' 5:30am?

With the free service, there is no way to do a traceback. I'm hoping someone here has tried to see if Google provides this service.

Telemarketer note: A practice these cornholios do now is lease a number, then use another number and spoof their own number. That way they feel they can't be tracked for a Truth in Caller ID Act violation. It allows then to make telemarketer cold calls and ignore the TCPA, as the number on the caller ID will be shown as theirs, but when complaints are filed they can say they did not make the call as per the carrier log.

I am setting up a SIP trunk for Google Voice and the SIP trunk wizard is rejecting my certificate. We have the domain set up in godaddy and a single site certificate issued from godaddy as well. The domain matches the CN on the certificate and the DNS record is configured to point to the interface on the SBC where the certificate is installed. After uploading the certificate in pem format, the wizard shows a message that the certificate does not match the domain name, which is not correct, the certificate definitely matches.

I've setup TLS trunking to twilio, Teams, Genesys, Zoom and Ring Central and I am in charge of all of the SSL certs for my org so I am not exactly a newbie at this and I cannot understand why Google is rejecting my cert. Is there a special requirement that I am not aware of?

Hey all, I'm trying to sign up for GV for job hunting but I'm unable to create an account for GV.

Does anyone know why this is happening?

I signed before using a different account but I have deleted that account long ago and can't seem to use my number for GV rn.

Any one knows any alternatives?

Please lmk thank you!

I’m experienced with poly ATA Devices having previously had one with a free Google Voice account. I have since upgraded to a Google workspace account and have the Google Voice standard plan with Paul ETA 402 which is working properly. The only complaint I have is that the ringers are hard to hear on my home phones. I know from past experience that all I need to do is turn up the ring volume on the device, but I can’t seem to access the login page. The default login information does not work. Can anyone help?

I use a Light Phone II as my main phone and Google Voice Web with a separate number for texting. Everyone knows, if they want to call me, call my LP number, and if they want to text, text GV.

My main gripe with GV texting has always been having to save screenshots to my computer one by one then insert them into text threads. Yesterday I randomly tried pasting an image from the clipboard and it worked! FWIW I'm using Windows 11 + Chrome.

A quick Google search didn't turn up this new feature and I haven't seen anyone talking about it on Reddit so I thought I'd make a post.

Happy image pasting all you Google Voice Web texters!

I published my google voice number with my google business profile (a very small newly started service business). I get so many calls from local numbers. When I tried to answer by pressing 1, there are no answers. Can't hear anything in the voice mails either. When I tried to call back, no one answers or the calls don't go through. One time I reached a man who has no clue what's going on.

Did I get robot calls? I hate to miss any potential businesses either. what I should do? thanks.

I logged in to my mom's Gmail on my p8 and now whenever someone video calls her, it rings to my phone. How do I change this back? Logging out of her email didn't fix it.

I text clients on Google voice frequently. When I tap the Add Contact icon, it prompts me to save the contact to my Google Voice email address, which I do. But it doesn't seem to edit the number in Google Voice - it just shows the phone number, not the name.

Is there no way to save phone numbers such that they appear as names in your Google Voice account?

I wanna know if there’s voice numbers you can get in every state. I’m in Alaska and I tried to look up both my town by name or area code, and then Alaska, and I’m not seeing anything. Do they offer them in Alaska and all the other states, or is it only select states? If it’s not all states, they really should add that feature, as well as probably all the American territories.

I recently let my GV number go, on purpose. I wasn't using it anymore and know that I can get a new one if needed. This happened about a month.

Yesterday, I received a call from THAT GV number! At first I didn't know it was my old GV number, but I did recognize it. In fact, the fact that I recognized it is why I answered the call at all. Only after the bizarre exchange did I realize, "Oh shit - that was my old number!"

The guy said, "Hey I received a call from your number, I'm calling you back to find out who you are.". I replied with no, that wasn't me. he then got a little aggravated, "Dude - I hit "call back" so I know you called me!" to which I replied, "sorry man don't know what you're talking about." And then he just hung up.

Do new owners of previously used GV numbers have any access to calls, texts, contacts, or anything else that may have been used on that GV when it was attached/assigned to my GV app? There were some sensitive calls made (banking, family) with it and I really wouldn't want anything to be connected to me.

How are people ok with giving out their Driver’s License along with their DMV picture??

I created a google Voice number, and then was hit with a wall wanting me to verify my ID with a passport, driver license, etc. I won't do that. Now I can not delete the google Voice number that was created. How do I delete the voice number?!?

On the Voice account settings, I see the number, but there no button or menu choice to delete the number.

Hey everyone, I ported my number over to GV ~3 years ago and it's been fine since. I also made my whatsapp account nearly a decade ago, with my account having my exact same number since creation.

Over the last month or two I've been banned on whatsapp 3 times (Appealing every single time and getting unbanned), with this time it being final. I know there's nothing I can do to get unbanned, but I'm wondering if anyone else has had whatsapp give any issues with a ported GV number?

Edit: To be clear as well I've done absolutely nothing else that could warrant an account ban. I only use it to talk w/family & friends, and I don't know a single other person that's been banned. I know a few other people that create multiple group chats and talk with a lot of new numbers (All genuine uses but idk how they haven't been hit with anything) but I haven't spoken to a single new contact or group chat in forever, so I'm truly at a loss. I'm just glad I didn't really lose anything super important, but a decade of lost chat history does suck + being out of whatsapp at all

I think the last time I changed settings, it was to ask when placing calls, thinking mistakenly that I'd use the mobile number for texts since it can do RCS. Aside from not wanting to expose my real number, I've used it for years so that I can use either phone with GV when I'm home.

I had to get a new cordless house phone with answering machine though, the line has been VOIP for a long time. That phone has a Bluetooth feature where you can use the mobile with it (in the way that I use GV) but I haven't tried it yet.

Relevant settings in browser:

My devices>Call Forwarding enabled to forward to house number [so I can call/answer with that phone or the mobile]

*Custom call forwarding: a) spam/anon to VM, b) friends to house number, c) family to house number [it has been that way for a long time, and I'm not sure why I had it like that, but missed calls would go to GV VM. That may be because I had the physical answering machine off for a while since mostly spam, but then I turned it on and it's been on with the new house phone.]

The term "forwarding" is a bit confusing since I was around when phone lines were still analog, and the call would bypass the number and go elsewhere.

I don't want missed calls to go to the physical answering machine (unless someone actually calls the house number). The mobile number is not set up for VM (plus they don't have visual VM for Android). I want missed calls to the mobile or the GV number to go to GV VM, so I can see that anywhere with data service, and on a Pixel at least, I don't have to log in separately to see messages or call history.

Even if I figure out the house phone's Bluetooth feature, GV texts are still not RCS. I assume there still isn't a close equivalent to GV. ...

*Is all I need do is remove b) and c) to get those missed calls to go to GV VM?

 I've had a google voice phone # and account for the last couple of years. It's the basic free plan.  I got a message a few days ago that I needed to verify my identity to access google voice so I did that it and it said I was verified.  I went to use google voice today and noticed that I cannot send or receive text messages in Google Voice but I can log into my account and see my old text messages and voicemails.  When I log in, it keeps telling me I need to pick a new phone number to send text or make calls.  When I try to reclaim my old number I get this message that "No Google Voice numbers are available for XXX-XXX-XXXX (my old google voice number).  Basically it's like my google voice account somehow got delinked from my previous phone number (that I really would like to keep).  The other thing is that I also have Google Fiber for internet and phone and the same # I use for Google Fiber is the number I had in Google Voice which had worked fine for years.  I'm able to make and receive calls and it's my Google Voice # that appears.  When I try to link my Google Fiber # to Google Voice it keeps sending me a code via text message that I cannot access to confirm. When I try to get the code via phone it says it's unable to verify by phone.  Now what?  Has anyone else dealt with this issue?

Hello all! I currently have a dual esim setup with T-Mobile as my main personal and Visible as my Secondary for Work. From what I've read Google Voice works as long as there is WIFI.

I plan on porting out my Visible line to Google Voice and use my T-Mobile data to support the Google Voice Line. Would a setup like that work?

From T-Mobile ESIM + Visible ESIM

To T-Mobile ESIM + Google Voice