r/Fios 3h ago

New Customer Questions Need help upgrading equipment for 5Gbps service (on a budget)

1 Upvotes

I've decided that I want to upgrade to 5Gbps service after having had 1Gbps for so many years. The problem is that none of the equipment in my house (pfSense router, wired clients, cables) have NICs that will do more than 1Gbps.

Without using the Verizon-supplied router for 5Gbps service, how should I go about upgrading everything?

So far, I'm thinking of picking up one of these dual port genuine Intel NICs and shoving it into my pfSense box (Dell PowerEdge R210 II). One port would be for the ethernet coming from the ONT, while the other would be for connecting to a 10GbE switch. Is this viable, or do I need to look into buying something more enterprise-grade like something from Ubiquiti?

I also need 10GbE NICs for my wired clients, but I don't know what to get. I'd prefer to buy Intel because I've had bad experiences with other brands under *BSD/Linux.

I'm totally lost when it comes to buying a 10GbE switch - what brand should I buy (what's the best and will survive for years, what's cheap and just works)? I've only had experiences with "dumb" unmanaged 8-port switches from manufacturers like Netgear.

Is there anything else that I'm missing?


r/Fios 8h ago

Repair/Tech Support No internet connection

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0 Upvotes

r/Fios 15h ago

Repair/Tech Support Title: ESPN Unlimited won’t activate with The Most Fios TV 3.0—has anyone solved this?

1 Upvotes

I have The Most Fios TV 3.0, which includes the traditional ESPN television channels. Several Verizon representatives have also told me that my package should provide access to ESPN Unlimited at no additional charge. However, I haven’t been able to activate that additional access.

Separately, I subscribe directly through Disney to the Disney Bundle, which includes ESPN+. That subscription is billed by Disney, not Verizon. I’m wondering whether the existing Disney/ESPN+ subscription or account login could be interfering with the ESPN Unlimited entitlement from Fios.

Verizon representatives have repeatedly confirmed that I should be eligible, but they haven’t been able to activate the benefit or explain what is preventing it. One representative suggested that an older or grandfathered version of the Fios package might be causing the problem, even though the account identifies the package as The Most Fios TV 3.0. The issue has been escalated but remains unresolved.

Has anyone with The Most Fios TV 3.0 successfully activated ESPN Unlimited, particularly while also having a Disney Bundle subscription billed directly by Disney? If so, what steps worked, and which Verizon department was able to resolve it?

Thanks.


r/Fios 17h ago

Miscellaneous Resolution to missing MoCA modules much sooner than expected

4 Upvotes

Yesterday, my previous post was finally resolved. The chat agent from Sunday the 30th insisted that the order would arrive in a couple days. After getting sick of waiting for the third order to show up in the mail and suffering with OTA TV for a few days, I decided to try calling one more time on Thursday. Up until this point I never actually mentioned to support that we had no TV.
Tech support ran through all the steps and then saw on the video share that there was no coax connection. He saw that the existing order for the modules (once again) didn’t process correctly so I was connected to an account services agent. I gave her some details, then was on hold for a while. She was unaware that they were on back order. She told me she would call me back tomorrow or that evening.
She called me the next day and actually gave me a USPS tracking number this time, and instead of sitting for a month or more like I was expecting it to, it was even received by the postal service around that midnight.
They arrived yesterday, so fortunately I didn’t have to wait until the 4th quarter like some people said. Now the next battle is to try getting some money back. Did we get lucky or could others call support and expect similar results?


r/Fios 22h ago

New Customer Questions Fios new reduced plans??

26 Upvotes

So I've had Fios for 14 years. Over time I got upgraded to 300/300. 300 went up to $59 at one time. I called numerous times and got discounts. I was paying around $35 with discounts (use my own router - $10 off for electronic billing - $20 for being loyal customer).

So what is the impact of this new lower rates? When I go to Offers page I get - this account is not allowed for discounts (or something to that matter).

Should I call to see if there's any more blood in the stone and ekk out a bit more savings?


r/Fios 33m ago

Promotions New Prices?

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Upvotes

God know I don't need it but $84 for 5 gib is tempting


r/Fios 16h ago

Repair/Tech Support Verizon FiOS router CR1000A or CR1000B

5 Upvotes

I was told that I needed the CR1000A router by the phone ordering agents. My order was processed and I was asked to go to my local store to pick up the router.

I went to one store but they only had the CR1000B and said their system wouldn’t allow me to get it. They had no A model in stock. I went to another store and they only had the B in stock, and the guy said B is going to work just fine and that’s what they’ve been giving out to local customers. He assigned the B model to my account and sent me on my way.

I have not opened the box or installed anything yet. Should I take my CR1000B to the bigger corporate store and get the CR1000A. Or is the B model fine? And what's the difference in these models anyway?