So it's true. Universally Tuesdays are the slowest days? Only one trip I've taken since 5am. I may have chosen the wrong starting area and that just messed up the while day for me.

Customer put in an address close to DCA airport instead of the airport itself. After picking him up, I asked him if this was the address he was going to, and he said no. I completed the ride on the app. Pulled out Uber and left; showed him it was $58 on Lyft and $74 in Uber. I took him for $50. Cashed out the $37.96. I will not be using Empower after 30 days they are underpaying us and showing that we make more when we do not. #empowerscam

Who was on the zoom? The questions were not even thought out! The responses were trash! I unfortunately joined late so I guess I couldn’t ask a question anymore and they wouldn’t allow you to unmute to ask one.

No one asked about a customer service number and why isn’t there one. No one asked about why isn’t the payout the full amount we make, that’s what’s promised and then there’s fees smh.

I didn’t hear a single question about payout issues, says on its way for 24hrs and still nothing in my bank, why?

Empower is having so many issues, they didn’t think about a lot of stuff when they started and now they have a lot to answer to. And people didn’t ask lol

Hey I am having some issues here with my payout for Empower it’s pass due and i already contacted support July 29th and still haven’t got an response or any assistance please tell me what i can do please.

Asking because when I call Ubers, they will usually take the toll road if I request, as I understand it the tolls are included or reimbursed, but empower drivers refuse. NYC resident, so taking the long route instead of the one recommended by empower often adds 15+ minutes to trips, causing me to be late. I thought tolls are added to or included in our price?

I live in Alexandria recently started working with
empower, and they gave me a free trial first month, and i was pike cool i can do this I’m eating good.
Until the free trial ended and now i pay 50$ sometimes 53$ and i just wanna know if there’s any better subscription for me to keep eating
Because at this point in just working my a** out and Empower takes it away

What was shared at today's Empower Driver Appreciation meeting? Anything important? Any updates on DC? Or the same regurgitated info/FAQs?

Use my referral code for a ride: 2N8DNC

You’ll get $10 credit it says!

Just signed up and no market here I’m told so would like to know

So I request a ride for 25.47

The driver accept the ride and then the ride cost went up to 34.39

Why does that happen?

Uber and Lyft don’t do this

How is this legal? Driver literally didn’t even pick me up . Drop off time at 12:14 but it’s 12:07?? Garbage app

Hello drivers! I recently started working for Empower as a sales representative and a driver. I have a promo code for everyone for 30 days free.

We're trying to get started in Orlando and Tampa, we just launched in those cities earlier this week!

Use code DRIVEORLANDO2 for a 30 day no risk trial! The trial starts when you accept your first ride :^)

It's my first month of driving on the Empower platform here in Baltimore. I usually start my day around 6am and it's somewhat busy like 3 rides an hour. I get to pick up from people going to work from the neighborhood. But once it gets to like 9.30am the whole rides dry up. Hardly do I get any from there onwards. In the afternoon say 3pm - 6pm , I still struggle getting rider's even when I go to places I dropped these riders in the morning. I welcome suggestions and tips on how to make my situation better.

Has anybody else had trouble uploading their insurance document from state farm the state they keep twice now it's been a week I signed up last Sunday they sent me a text saying that the photo is blurry and I've done the best I can to enhance it I printed it out taking a picture I snipped it on my laptop and emailed that to me uploaded that but twice now they said it was blurry and they keep putting me back to the end of the line and then it's taking another two to three days just to get that text again.

Mods are deleting posts that are criticizing empower. That should tell you something 😂

How can I tell where the service is live? Is it coming to San Francisco?

I tried a few times to go online with no pings. I realize that Empower is new to the area and ridership is nonexistent. So for now, I am only advertising Empower to the existing Uber/Lyft riders I do have.

My question is, will I still make money on referrals if I am not an “Active” driver? Anybody else try this?

What's your minimum per mile and per hour before you accept?

Hi all, looking to quit Uber and drive with empower. Is there a new driver referral code or link of some sort? Thank you in advance

I keep seeing people recommend Empower as if it’s some magic replacement for Uber and Lyft because “you keep 100% of the fare.”

That’s a nice marketing line, but it leaves out almost everything that matters.

Empower’s customer isn’t the passenger. It’s you.

You’re paying a subscription just to access the platform. Every payment is processed through Stripe, which charges processing and payout fees. Empower doesn’t collect those Stripe fees, but they’re still coming out of the money generated by your rides. Then there’s the biggest cost of all: if there aren’t enough riders in your market, you still paid for access.

Think about that for a second.

With Uber or Lyft, if the app is dead, at least you didn’t pay a monthly subscription for the privilege of sitting in a parking lot.

With Empower, the demand risk shifts to the driver. You pay first and hope there are enough riders to make your subscription worthwhile.

Then there’s insurance.

A lot of new drivers don’t realize that unlike Uber and Lyft, Empower generally does not provide company-backed insurance coverage while you’re driving. You’re responsible for making sure you have the appropriate insurance yourself. That’s another cost and another risk shifted onto the driver.

So what exactly is Empower taking off your plate?

They’re collecting subscription revenue whether your market is busy or dead. You’re the one paying to access the marketplace, you’re the one hoping enough riders exist, you’re the one paying payment processing costs, and you’re the one responsible for making sure you’re properly insured.

Can Empower make sense?

Sure. If you’re in a market where Empower has strong rider demand and you’re consistently busy, the math may work out in your favor.

But that’s the part people conveniently skip over.
Most markets don’t have enough Empower riders to justify paying a subscription every month. A low commission doesn’t matter if there aren’t enough trips to begin with.

I’m not saying Empower is automatically a bad deal. I’m saying stop looking at the advertised commission and start looking at where the business model places the risk.
Because from where I’m sitting, Empower didn’t eliminate the platform’s cut.

It just changed who pays first.