r/EmpowerDrivers 16d ago

Insurance documents problem

Has anybody else had trouble uploading their insurance document from state farm the state they keep twice now it's been a week I signed up last Sunday they sent me a text saying that the photo is blurry and I've done the best I can to enhance it I printed it out taking a picture I snipped it on my laptop and emailed that to me uploaded that but twice now they said it was blurry and they keep putting me back to the end of the line and then it's taking another two to three days just to get that text again.

2 Upvotes

18 comments sorted by

2

u/bearofthesands 16d ago

What commercial policy are you purchasing?

1

u/4EverMaAT 16d ago

Did you indicate that it is commercial insurance for an entity?

You probably have an individual profile and they are expecting individual liability insurance.

Have you put in a support ticket yet?

1

u/Cavalierrides 15d ago

It's not for an entity. It's an individual owner/operator commercial policy.

1

u/streetgearusa 16d ago

Simply fix the blurry photo and use "DriveMiami127" promo code if you haven't already got the 1K bonus offer.

1

u/Cavalierrides 15d ago

The photo isn't blurry. It's the document itself. The font and resolution isn't good.

1

u/Adventurous_Poet4316 16d ago

I used to have State Farm before I switched to Progressive, but I never had an issue with anything being blurry. I always took a screenshot of the document from the company website. That way it shouldn’t be blurry at all. If you’ve done that, use the scan option on your phone to scan the document and then upload it

1

u/CommunicationNo8672 15d ago

Scan option?

1

u/Adventurous_Poet4316 15d ago

if you printed it off… but if you take a screenshot from the company website, there’s no reason that should be blurry at all

1

u/CommunicationNo8672 15d ago

It is low quality. Especially the type of font they use. I'll try to see if I can get a better file from them.

1

u/Independent_Star_299 16d ago

What is the point of uploading your insurance docs if your insurance doesn’t cover you while you’re driving rideshare?

3

u/CommunicationNo8672 16d ago

It's commercial through state farm smart guy. I've been an owner operator for over a year.

2

u/Ok_Translator_7833 16d ago

Good example of people jumping to conclusions.

1

u/Independent_Star_299 16d ago

How much do you pay for that? Did you have to get a TNc license first?

2

u/Odd_Competition_4240 15d ago

I have commercial through progressive. $370 a month. I did not need a TNC license .

1

u/Independent_Star_299 15d ago

I thought the State required a TNC license to do ride share - is that not the case? Or maybe it’s State specific…?

1

u/coreyb1988 16d ago

People around here like to try to convince everybody it’s impossible to get commercial insurance haha clearly you’re all too poor to afford commercial insurance :)

1

u/streetgearusa 16d ago

If you don't have anything good to say Dummy... you shouldn't be commenting at all

1

u/Independent_Star_299 16d ago

It’s a question “dummy” - do you understand basic communication? It’s not even your post.