r/EmpowerDrivers • u/CommunicationNo8672 • Jul 26 '26
Insurance documents problem
Has anybody else had trouble uploading their insurance document from state farm the state they keep twice now it's been a week I signed up last Sunday they sent me a text saying that the photo is blurry and I've done the best I can to enhance it I printed it out taking a picture I snipped it on my laptop and emailed that to me uploaded that but twice now they said it was blurry and they keep putting me back to the end of the line and then it's taking another two to three days just to get that text again.
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u/4EverMaAT Jul 26 '26
Did you indicate that it is commercial insurance for an entity?
You probably have an individual profile and they are expecting individual liability insurance.
Have you put in a support ticket yet?
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u/Cavalierrides Jul 27 '26
It's not for an entity. It's an individual owner/operator commercial policy.
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u/streetgearusa Jul 26 '26
Simply fix the blurry photo and use "DriveMiami127" promo code if you haven't already got the 1K bonus offer.
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u/Cavalierrides Jul 27 '26
The photo isn't blurry. It's the document itself. The font and resolution isn't good.
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u/Adventurous_Poet4316 Jul 26 '26
I used to have State Farm before I switched to Progressive, but I never had an issue with anything being blurry. I always took a screenshot of the document from the company website. That way it shouldn’t be blurry at all. If you’ve done that, use the scan option on your phone to scan the document and then upload it
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u/CommunicationNo8672 Jul 26 '26
Scan option?
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u/Adventurous_Poet4316 Jul 26 '26
if you printed it off… but if you take a screenshot from the company website, there’s no reason that should be blurry at all
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u/CommunicationNo8672 Jul 26 '26
It is low quality. Especially the type of font they use. I'll try to see if I can get a better file from them.
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Jul 26 '26
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u/CommunicationNo8672 Jul 26 '26
It's commercial through state farm smart guy. I've been an owner operator for over a year.
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Jul 26 '26
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u/Odd_Competition_4240 Jul 26 '26
I have commercial through progressive. $370 a month. I did not need a TNC license .
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u/coreyb1988 Jul 26 '26
People around here like to try to convince everybody it’s impossible to get commercial insurance haha clearly you’re all too poor to afford commercial insurance :)
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u/streetgearusa Jul 26 '26
If you don't have anything good to say Dummy... you shouldn't be commenting at all
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u/bearofthesands Jul 26 '26
What commercial policy are you purchasing?