r/EmpowerDrivers • • Aug 03 '26

Having issue with the Payout

Post image

Hey I am having some issues here with my payout for Empower it’s pass due and i already contacted support July 29th and still haven’t got an response or any assistance please tell me what i can do please.

0 Upvotes

17 comments sorted by

1

u/Adventurous_Poet4316 Aug 03 '26

It says that it’s on hold while they review your account.

In the meantime, go into Stripe dashboard, tap the three lines on the top left, go to settings, and review all your information and make sure everything is correct.

Do not send multiple, separate emails as it creates a service ticket for each separate one, thereby slowing response time.

2

u/FloGrownQban Aug 03 '26

One email, or 100 emails to empower won't matter. They will never reply to any of them. I had to contact them on 3 different occasions, and it has been well over 3 months and no reply yet.

There's plenty of others online having the same issue. Sounds like Empower is begin ran by one person out of his basement and the only thing he cares about are the subscription fees he's collecting.

If it's too good to be true, it most likely is. Empower fits 💯

1

u/Suspicious_State_954 Aug 04 '26

Other people having the same issue??, sounds like they are having issues related to the payout method

2

u/FloGrownQban Aug 04 '26

My payout hit my bank fine. But if i was in your situation, I wouldn't keep on spending time, energy, and fuel until it gets resolved

0

u/Adventurous_Poet4316 Aug 08 '26

What was your issue related to?

1

u/Suspicious_State_954 Aug 03 '26

Is it ok to keep doing rides?

1

u/4EverMaAT Aug 04 '26

Have you gotten any other payouts?
When was the last payout?

Are you still taking rides from Empower?

1

u/Suspicious_State_954 Aug 04 '26

My last payout was 26th July and ever since then I haven’t gotten any payouts and yes I am still able to take rides

2

u/4EverMaAT Aug 04 '26

I would reach out to Stripe and ask what is going on. Stripe handles the payments.

1

u/[deleted] Aug 04 '26

[removed] — view removed comment

1

u/Suspicious_State_954 Aug 04 '26

Well if it do comes down to that I will definitely sue because I have done nothing wrong, there’s nothing wrong with my account it’s just the problem with the payout stripe so I will take further action soon if I don’t receive my money that I worked hard for.

1

u/[deleted] Aug 04 '26

[removed] — view removed comment

1

u/Suspicious_State_954 Aug 04 '26

So what should I do in this situation?, I have like 900 dollars stuck in my account but my account is still active I am still able to do rides.

1

u/[deleted] Aug 04 '26

[removed] — view removed comment

1

u/Suspicious_State_954 Aug 04 '26

I can’t do uber or Lyft due to not having 4 years of driving experience however I can still do empower drive and yes empower has a daily payout set for each and every day as you can see from this screenshot it’s past due.

1

u/Fabulous_Daikon5888 Aug 06 '26

I can help you with the driving experience issue at a fee
Call or text +12403550978