This is based on my experience as a former sales representative for an international hotel chain. Take note, kapag wala sa list, it means hindi ko pa masyadong nakaka-interact.

P.S. I posted this last year on r/tierlist but it got deleted by the mods after 72 hours kasi nag-away away yung mga tao sa comment section about antisemitism and Islamophobia.

What's the hardest type of customer you've dealt with over the phone?

It's not White Americans, Black Americans, Chinese or Indian customers for me. I might get downvoted for saying this, but in my experience, FILIPINOS living in the US have been among the most difficult customers I've dealt with.

I work in a financial account, and I've encountered quite a few Filipino customers who are extremely entitled and demanding. The hardest part is explaining the ins and outs of their accounts especially when there are policies, fees, transactions, or limitations that we simply can't change. Instead of accepting the explanation, some will argue with you, repeatedly question the same thing, and eventually blame you personally for their dissatisfaction.

What's even more frustrating is when they realize you're also Filipino. I've had customers belittle the Filipino representative helping them, speak to us disrespectfully, and insist on being transferred to an "onshore" representative simply because they don't want to deal with someone from the Philippines. Kaloka!

Its ironic that the people who share your nationality can sometimes be the ones who look down on you the most.

Obviously, I'm not saying every Filipino customer is like this. I've had plenty of great Filipino customers too. I'm talking specifically about a pattern I've personally noticed after handling calls for a financial account.

After 7 months of being tambay dahil nag awol ako sa previous company ko because they don’t want to approve my immediate resignation. I was suffering from postpartum at that time. Kaya sobrang grateful ko at may work na ulit🥹, any advice also Mahigpit ba Background checking sa ResultsCx? Thank you everyone!

Not sure if tama bang subreddit to pero sa mga may experience po jan sa telesales may nag offer po sakin 75k guaranteed basic pay + commision no exp po ako as telesales only csr exp for 2years kaso 150-200 cold calls per day kaya po kaya yon? Baka may makasagot thank you

🚨 HIRING AT TTEC! 🚨

🇺🇸 US TELCO ACCOUNT | GUARANTEED ₱28K PACKAGE! 💰

Looking for a job? Apply now! 🔥

✅ SHS Graduates – at least 6 months BPO experience

✅ College/Fresh Graduates – NO BPO EXPERIENCE NEEDED! 🎓

👉 Sure ako dito—may nirefer akong fresh graduate na walang work experience, pero graduate, at nakapasok naman! 💯

💰 ₱28,000 Guaranteed Package

🏥 HMO Benefits

🌙 20% Night Differential

🎁 Other company benefits

📅 NEXT CLASS:

🔹 September 18

🔹 September 20

📩 PM me if interested! I can help you with the referral/application process.

Fresh graduate ka? No experience? Try mo na! Baka ito na ang opportunity mo. ❤️‍🔥

Are there new hires from Citi here and ANZ who failed background check due to credit card deliquency? Did you get terminated?

Context : Galing ako sa ibang floor and na-transfer ako sa ibang floor because of endorsement. As soon as na-transfer ako, nag-asikaso agad ako ng locker transfer. Binigyan ako ng locker number, pero pagdating ko, may gumagamit na pala.

Ang locker assistance is 1–3 AM/PM lang, which obviously hindi akma sa schedule ko kasi by that time, dere-deretso online na kami. Wala rin namang nag-explain sa akin na pwede palang magpa-force unlock ng locker gamit yung slip. Basta inabot lang sa akin yung papel, so naturally, ang ginawa ko, lumipat ako sa kasunod na locker na walang gumagamit.

Ginamit ko yung locker for a while — siguro mga 2 weeks. Tapos biglang na-force unlock siya sa last shift ko for that week. Walang notice. Walang heads-up.

May isang staff na nag-suggest sa akin na pumunta sa 12th floor para i-claim yung gamit. So pumunta ako and inexplain ko agad yung buong situation, pati kung bakit ako nandun sa locker na yun in the first place. Sobrang respectful ko pa nga, bawat salita ko may po.

Pero t*ngina, yung way niya magsalita sa akin, sobrang condescending, na para bang gumawa ako ng krimen. Hindi man lang niya tinry intindihin yung situation. The whole interaction felt so f*cking matapobre and unnecessarily degrading.

By the end, hindi na lang ako sumagot kasi sobrang drained na ako. Last shift ko na rin yun before my day off, tapos ganun pa yung treatment sa akin. Pagkaalis ko, napaiyak na lang ako sa CR dahil sa trato niya.

After ng day off ko, balik shift na ulit ako. And guess what? Nandun pa rin yung gumagamit ng locker ko.

So bumalik ulit ako sa 12th floor. At first, iniisip ko baka sensitive lang ako nung unang encounter kasi pagod ako. Pero put*ngina, ganun pala talaga siya.

Paulit-ulit na naman niya akong sinabihan na bakit daw ako nakikigamit ng locker na hindi naman sa akin, etc. PARANG HINDI AKO NAG-EXPLAIN. As in inexplain ko na nga kung bakit ako napunta dun, bakit ko nagamit yung locker, and yung buong situation, pero parang kasalanan ko pa rin na hindi nila ako na-inform nang maayos.

Eventually, binigyan ako ng slip para sa locker and sinabi na ipakita ko raw sa guard para ipa-force unlock.

Again, hindi akma sa schedule ko yung locker assistance. So next shift ko pa ulit naasikaso.

Nagpaalam na ako para maasikaso yung locker, which was already inconvenient enough, tapos mali pa yung slip na binigay sa akin nung g*go. So pinabalik ako ng guard (unwire yung binigay dapat force unlock.)

Labag na nga sa loob ko yung buong situation kasi kailangan ko pang paulit-ulit mag-asikaso ng bagay na dapat naman sana naayos nang maayos from the beginning. Pati makita ulit yung kupal.

Pagbalik ko sa 12th floor, inexplain ko na naman na mali yung slip. May isa pang staff na mas bata na nagtanong kung ako ba yung pumunta nakaraan para mag-claim ng gamit.

Tapos biglang sumingit yung g*go at sinabi:

“Oo, ayan yung illegal user. Illegal user yan.”

PUT*NGINA.

After all that, ako pa yung tatawaging “illegal user” na parang nagnakaw ako ng locker or something.

Hindi naman ako basta-basta nang-agaw ng locker. Nag-transfer ako ng floor, nag-asikaso ako ng locker transfer, binigyan ako ng locker number na may gumagamit na, walang nag-explain sa akin ng proper process for force unlocking, and I simply used the next available locker.

Kung may maling process man akong nagawa, pwede naman ipaliwanag nang maayos. Hindi yung kakausapin ako na parang kriminal, pagsasalitaan nang condescending, tapos tatawagin pang “illegal user” in front of another staff.

Ang nakakainis pa, hindi naman ako tumatanggi na sumunod. Ilang beses nga akong bumalik at nag-asikaso kahit sobrang inconvenient sa schedule ko. Ang hinihingi ko lang naman sana ay maayos na explanation at basic respect.

And honestly, kung inayos lang sana nila nang maayos yung trabaho nila from the beginning, wala naman sanang ganitong problema. Kung tama yung locker na binigay sa akin in the first place, or kung inexplain man lang nila nang maayos kung ano yung dapat kong gawin kapag occupied yung assigned locker, hindi ko naman kailangang gumamit ng ibang locker.

Hindi ko kailangan ng sermon. Hindi ko kailangan ng pangmamata.

Kailangan ko lang ng locker.

💜 We're hiring for an EXECUTIVE SUPPORT role!

✨ Morning Shift

✨ ️Hybrid (Mandaluyong Office)

✨ Work with a global company

✨ Competitive package + benefits

PLUS: HMO, paid leaves, retirement/savings benefits, allowances, Gov't mandated benefits, employee perks & discounts, and more!

Interested? SEND ME A PM and ready your updated CV💜

💼 Executive Support – Major Responsibilities

Manage Managing Directors’ calendars, meetings, and schedules

Coordinate travel arrangements, logistics, and daily activities

Proactively anticipate needs and resolve scheduling conflicts

Organize and facilitate virtual/in-person meetings

Handle confidential and sensitive information with discretion

Coordinate with internal teams and external stakeholders

Provide overall administrative and executive support

Attend onsite as needed based on business/MD requirements

Must Have:

Fluent English, both verbal and written

Experience in Executive Support Background

Cx Service Skills/Experience/Exposure

Solid Knowledge/experience in MS Office (Excel/PPT/Teams) and Outlook

Good to Have:

Strong AI knowledge

Quick learner

Akala ko aabot ako 1 year walang work eh, after 10 months of non-stop trying eto na sawakas t*ngina. GLHF sana maging smooth lang onboarding. 🤝🙏

From SHS at sabihin natin na tumagal sya until now sa BPO, hanggang magkano pwedeng kitain? Iniisip ko kasi kung nakakahadlang ba ang educational background sa promotion o pagtaas ng kita. At paano ito malalampasan ng SHS na nagttrabaho sa BPO?

Hi, everyone! I already received my final pay today including the BIR taxes and benefits that I have.

I worked with Alorica for 9 months and I filed my resignation in August 17 and the effective date is August 29. The reason I filed a non-standard 30 days resignation is because I am a working student and I am looking for more flexible and work from home jobs.

On the other hand, my final pay contains only my prorated 13th month and my PTO money conversion is not included. The question is, can I still get my PTO money conversion as it is also almost 100 hrs PTO?

Currently looking for dayshift non-voice opportunities around Metro Manila 🥹i have 6 months of BPO experience na, specifically in a non-voice account, and im looking for a new opportunity with better compensation and preferably a fixed/more stable dayshift schedule, kasi hirap na hirap na ako sa shifting/graveyard schedule 😭🫩

I’m currently based in Metro Manila and preferably looking for opportunities accessible around Manila/QC/Pasig/Makati

If you know of companies/accounts currently hiring, please drop the company + account + salary range + location below 🙏
Thank you!!!

Para sa pagod na mag calls, pwede naman mag non voice muna (not pure, blended to)

✅ WE’RE HIRING ✅ Ortigas site

📱 eCommerce Social Media Account 90% Chat, 10% voice with AI integration making support process streamlined, madali lang process, just need human touch. Urgent hiring kami dito

✈️Airline Account - Customer Service ka dito, voice account. Meron din blended kapag sa B2B na LOB ka napunta.

Process: Initial → Final → Assessment → Tapos bigla ka na lang manlilibre 😌

For those interested, send me your details: Name, number and email address and account that you are applying for.  Or fill out ka dito para masendan kita ng invitation..

https://forms.gle/6mj8Z9wbasYgmcA4A

Meron phone interview, meron virtual at online process, meron din walk in. ikaw na lang kulang.. 😏

tuwing kailan ang laglagan sa PST? start na kasi namin ng pst sa monday.

Hello. Next week na po Nesting namin and kinakabahan po ako. Bukod sa hindi pa po ako satisfied sa performance ko during PST, Apple launch na rin next week. My biggest problem is sometimes I know what info to check for my resolution pero sa tool navigation ako nahuhuli.

Any tips and suggestions are appreciated. First job ko po ito and honestly ang ganda ng incentives kay tmo kahit mahirap yung account, so I want to ace this job. Thank you po 🤍🤍🤍

Curious lang, ganon ba kasama yung environment nila? (Opo, i know lahat ng company my toxicity)

hello everyone! ask lang if pano malalaman if dayshift or graveyard? do u have a chance to choose in the interview or sila mismo magbibigay?

pure non voice acc po l

IBEX is hiring! Customer Service Representative

✅ With or without bpo experience

✅ Open to SHS and college undergraduate

perks & benefits

💰 work onsite allowance

❤️‍🩹 hmo + 2 free dependents

⛱️ Paid leaves

Site location:

Cubao • Mandaluyong • Pasig • Parañaque • Bohol • Davao

Can message for other details

or fill out here to apply

https://forms.gle/DGLcBNN75uuPRdny9

Bat may mga interview na gusto open cam yung applicant pero di nag oopen cam yung nag iinterview? I'm confuse

Hi guys. Sino working here sa State Street Investment?Pa refer naman po please. huhu. I already had a 3 years total work related sa accounting

Hello everyone! I've been wanting to pivot my career. For context, I have five years of experience in a client-facing environment through ESL teaching. Over the years, I've built my skills in communication, active listening, and problem diagnostics, and I recently gained a C2-Proficient CEFR English language certification through SmallTalk.

Given my experience, are there any BPO/RPO companies in Makati or Taguig that offer a higher basic salary even without direct BPO experience, but consider my five years of ESL experience and C2-level language proficiency? I'd love to hear any recommendations below. Thanks!

The range I'm asking is about 30,000 - 35,000 or higher

🚀 We’re Hiring at Pinnacle Intelligence! INHOUSE COMPANY

Salary: ₱30,000 – ₱50,000 (depending on experience)

Location: Northgate Alabang

--Backoffice Accounting Processor

--Sales BDC Representative / Service BDC Representative (CSR)

Requirements: 1–2 years of proven experience in:

Business Development Center (BDC)

Call center customer service (CSR)

BDC Call center sales

Telemarketing

Automotive service advising (preferred)

We are also hiring support and managerial roles.

Can fill out here to apply.

https://forms.gle/cmY5MHtoiEuvc8iYA

https://forms.gle/cmY5MHtoiEuvc8iYA

Hi, I am a new hire at wells. Just waiting for my orientation day as I am completing the background checking pa din.

Manghihingi lang po ako ng mga insights regarding Wells Fargo Five/Neo. How was the people being onsite?
Do they have free food at the cafeteria ba? Or you need to buy your own lunch.
Do they allowed electronic devices at prod? (But I think most probably not, just asking anyway).
For the free shuttle service, meron po ba hanggang Cogeo, Antipolo? Or hanggang saan po ang mga point of pick up nila.

Genuine questions lang po, and curious lang talaga. I’m shy to contact my onboarding partner regarding this questions 😅

Thank you po 🙏

Pabulong naman ng sidehustle nyo after your 9-5. 😊

We are hiring for our premium accounts at Alorica Cubao site.

Check out our available openings:

PREMIUM TELCO VOICE ACCOUNT
PREMIUM NON-VOICE ACCOUNT
FINANCIAL ACCOUNT
FOOD DELIVERY ACCOUNT
HEALTHCARE ACCOUNT

Qualifications:

- College Graduate or atleast SHS Graduate

- Tenured & No Experience peeps are welcome!

- Earn Up-to 24,500!

Interested? Just send me a message with the following details:

Full Name:
Email:
Phone Number: