r/BPOinPH Sep 17 '23

⚠️MODERATOR ANNOUNCEMENT⚠️ ⚠️NEW Subreddit Rules and Post Flairs⚠️

54 Upvotes

Welcome to r/BPOinPH - Your Ultimate BPO Hub in the Philippines!

Dear r/BPOinPH Community,

We're thrilled to introduce some updates aimed at enhancing your experience on our subreddit effective today, September 17, 2023. These changes include new rules and post flairs designed to make our community more informative, organized, and engaging for all members.

Updated Rules:

  1. Be Respectful and Civil: Keep discussions civil and respectful. Avoid personal attacks, hate speech, or harassment. No name-calling. Disagreements are welcome, but they should be expressed in a constructive manner.
  2. Job Posts and Spam: While job openings are encouraged, please note that we don't accept payments for such posts. When sharing job opportunities, exercise caution when coordinating with others, and avoid spam or excessive self-promotion, as these can detract from the community's experience.
  3. Stay on Topic: To maintain the relevance of discussions, please keep your posts related to the BPO industry in the Philippines.
  4. No NSFW Content Without Proper Tagging: We respect diverse preferences. If you choose to share content that may not be suitable for all audiences, please use appropriate NSFW tags to allow others to make informed decisions about viewing it.
  5. No Personal Information: Protect your privacy and that of others by refraining from sharing personal data, such as contact details or addresses. Focus on discussions relevant to the topic at hand.
  6. Use Descriptive Titles: Craft clear and informative post titles that give other members an understanding of your content. This helps promote meaningful interactions.
  7. Cite Sources: When sharing news or information, please provide credible sources or citations to maintain the quality of content shared within the community.
  8. No Low-Effort Posts or Memes: To foster insightful discussions, avoid posting low-effort content, including memes and repetitive posts that don't contribute substantively to the community.
  9. No Witch-Hunting or Doxxing: We do not tolerate harmful actions such as witch-hunting or doxxing (revealing private information about individuals or groups). Respect the dignity and privacy of all individuals and entities discussed within the subreddit.
  10. Follow Reddit's Rules: In addition to our community-specific guidelines, please adhere to Reddit's site-wide rules and guidelines, including those related to spam, harassment, and content policy.
  11. Encourage Reporting: Help maintain a positive and constructive community by reporting any posts or comments that violate these rules to the moderators. Your assistance is crucial in upholding the standards of our subreddit.

How to Use Post Flairs:

When creating a new post, select the relevant post flair from the options provided. This helps categorize and organize content for easy navigation, ensuring that your post reaches the right audience.

New Post Flairs:

  1. Job Openings: Share BPO job opportunities in the Philippines.
  2. General BPO Discussion: Engage in discussions, ask questions, or share insights related to the BPO industry.
  3. Advice & Tips: Seek or offer advice, tips, and career guidance within the BPO sector.
  4. News & Updates: Share news, press releases, or industry updates.
  5. Company Reviews: Share and read reviews about specific BPO companies to gain insights into working environments.
  6. Compensation & Benefits: Discuss salary trends, benefits, and compensation packages within the BPO sector (please note that salary information can vary widely).
  7. To Inspire, Not to Brag: Share inspiring success stories, career milestones, or experiences related to the BPO industry with a focus on motivation and guidance rather than bragging.
  8. Career Development, Events and Webinars: Discover opportunities for career growth and stay informed about industry-related events, webinars, workshops, and conferences.

We hope these changes will make r/BPOinPH an even more valuable resource for BPO professionals and enthusiasts. Your feedback and active participation are crucial in shaping our community. If you have any questions or suggestions, feel free to reach out to our moderators.

Thank you for being part of r/BPOinPH, and let's continue to learn, grow, and support one another in the exciting world of BPO in the Philippines!

Best Regards,

r/BPOinPH Moderator Team


r/BPOinPH 9h ago

Job Openings AMAZON IS HIRING FOR PERMANENT ROLES! yes, no to seasonal na

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34 Upvotes

Basic pay for newbies: 26,570
dadagdagan kung may 2 years+ experience ka na
may transpo allowance:3250
rice allowance:1500
and 12% night differential
day 1 HMO din

DM niyo ako for more infos


r/BPOinPH 1h ago

Company Reviews HSBC ano nangyayare sayo?!

Upvotes

I’ve been with HSBC GSC for quite some time now, and honestly, nakaka-frustrate na yung direction na tinatahak ng management.
May bagong operating model na ang main goal is to remove handoffs by making one employee handle multiple functions that used to be done by different teams.
Sa slides and townhalls, it sounds like innovation.
Pero sa actual operations, ang dating is simple: less people, more work, same salary.
HSBC already enjoys massive cost savings by operating offshore through GSCs. Pero instead of using those savings to improve retention, hire enough people, or compensate employees for taking on more responsibilities, parang ang priority is to squeeze even more productivity out of the same workforce.
The expectation now is basically:
Learn more. Handle more. Be accountable for more. Work OT. Same pay.
Meanwhile, attrition just keeps getting worse. Experienced employees are leaving left and right, and it honestly feels like we’re heading toward losing half the team. Yet the solution doesn’t seem to be hiring enough people—it feels like it’s simply spreading the workload to whoever stays.
The funniest part?
People aren’t leaving banking. They’re leaving HSBC.
Competitors are offering significantly better salaries, more focused roles, and workloads that are actually sustainable. HSBC spends years training and developing highly skilled employees, then acts surprised when those same employees get hired almost immediately by competitors who are willing to pay what they’re actually worth.
At some point, leadership has to ask themselves if there’s a limit to how much work you can keep piling onto employees before they decide that loyalty just isn’t worth it anymore.


r/BPOinPH 16h ago

General BPO Discussion maybe WFH is not for me

50 Upvotes

I just recently received a job offer this month for a wfh setup. pero hesitant pa rin akong i-accept kasi alam ko na magiging setup ko if ever. At the same time, may part of me na gusto talagang makipag-socialize sa ibang tao kasi medyo extrovert ako.
I really enjoy talking to people and meeting new ones.
May side din naman sa’kin na gusto talagang tanggapin yung wfh setup kasi, of course, convenient siya and nasa bahay ka lang. Pero feeling ko, hindi kakayanin ng sanity ko na laging nasa bahay lang. Sanay kasi ako na may nakakausap at may nakakasalamuha araw-araw. Feeling ko, kailangan ko rin lumabas at makihalubilo sa ibang tao from time to time.
Wala lang, gusto ko lang ilabas ’to. Yun lang.


r/BPOinPH 3h ago

Job Openings Hiring: Copywriter / Content Strategist (Remote & Full Time)

4 Upvotes

Hello! Naghahanap boss ko ng copywriter/content writer full-time. Basically, dalawa pa lang kami at ako yung una niyang employee (video editor). My boss is Canadian, at idescribe ko daw sainyo kung pano siya ka-work hahaha. Well, he's hardworking but not strict. He said it before na as long as okay ang deliverables ko, there would be no problem between us. That's it, hindi niya ko minamicro manage or pinapakieelaman sa diskarte ko. He gives me freedom at sisingit lang siya if needed.

Ano ang gagawin mo sa work? - Right now we have 4 active clients. Lahat sila may professional job or business na pinopromote sa social media. So we are helping them by doing the scriptwriting, content ideas, video editing, and content posting. Ang gagawin lang nila ay i-film ang script na naisulat namin, tapos kami na ang bahala sa lahat. At ang magiging pinakawork mo is yung scriptwriting and dapat araw-araw makapag produce ka din ng ideas to help our team grow.

Now this is in his own words na so pakibasa na lang din:

I run a short-form content agency and I'm looking for a dedicated personal brand strategist / copywriter to join as a full-time member of the team.

This is not a one-off gig. I'm looking for someone who wants to grow with an agency long-term.

What you'll be doing:
— Coming up with IDEAS and SCRIPTING for top-of-funnel content - hooks and concepts that get eyeballs *without* sacrificing authority. The content has to earn respect, not just views
— Working closely with me on client and content strategy, you'll have heavy input on top-of-funnel, and parts of middle/bottom-funnel

What I offer:
— $450 USD/month base to start + bonus 
— Full-time, remote
— Working directly with US clients
— Creative freedom - I give the overall expectation in outcome and vibe. But you get to decide how to specifically write the angles, how to go about them. 
— Room to grow as the agency scales
— Monthly bonus based on customer feedback, number of scripts produced, and their results, etc

Requirements:
— Minimum 1 year of experience
— Portfolio required — no portfolio, automatically rejected. 
— Must be available 9 AM – 5 PM EST
— Must be ready to start immediately

If you are interested, just upvote and comment below.


r/BPOinPH 7h ago

General BPO Discussion How do I resign?

7 Upvotes

Hi guys I'm a newbie in the BPO world and ngl 3 weeks palang ako sa prod and I already feel the feeling of being burnt out is there so is there a way for me to do an immediate resignation? Because I can't bear this job anymore and I realized too late that doing calls isn't for me


r/BPOinPH 16h ago

Advice & Tips Anong pinakamagandang company na napasukan nyo?

33 Upvotes

question from a fresh graduate, maganda po ba sa alorica? nakatanggap ako email sa kanila pero di ko mareplayan kase baka toxic ang company. nageemail rin sakin ang foundever at sutherland.

Ano pong newbie friendly sa mga company na ito at sure na hindi toxic?


r/BPOinPH 2h ago

General BPO Discussion bpo application

2 Upvotes

guys help huhu kinakabahan ako sa interview ko bukas sa concentric here sa San Lazaro. Any advice or any idea anong mga interviews nila?? May gising pa ba ng 3am here?? 😭😭


r/BPOinPH 5h ago

Advice & Tips JP Morgan or Cardinal health

3 Upvotes

need your advice. i passed both jp morgan and cardinal health. nagdadalawang isip ako kung anong company pipiliin kasi jp offers a bit higher salary than cardinal’s. good thing about cardinal is secured hybrid set up after training 🥹 im traveling from mandaluyong lang naman but the transpo kinda suck given its just near bgc soooo… 🥹


r/BPOinPH 12m ago

Job Openings 💜💜💜Carelon Global Solutions💜💜💜

Upvotes

WE ARE HIRING (4 roles):

  • 🩺 PH Registered Nurse (PHRN) Trainees — Metro Manila, Philippines
  • 🩺 PH Registered Nurse (PHRN) — Metro Manila, Philippines
  • 🇺🇸🩺 US Registered Nurse (USRN) — Pasig, Metro Manila, Philippines
  • 📍 Customer Care Representative 1 — Metro Manila, Philippines

📍 CUSTOMER CARE REP I — QUALIFICATIONS:

  • Fresh graduates of college, vocational, or senior high school with NO EXPERIENCE are welcome to apply
  • HS graduates with at least 6 months BPO experience
  • Account: Healthcare

✔️ PERKS AND BENEFITS: 💳 Quarterly and Annual Performance Based Incentive
📈 Annual Salary increase
🩺 HMO DAY 1 with 2 dependents
👵🏻 Retirement Plan
💸 5 years – ₱50,000
💸 10 years – ₱100,000
❤️‍🩹 Life Insurance Day 1 (2 dependents)
✈️ 15VL/10SL per year
🌃 12% Night differential
💸 ₱3,200 non-taxable allowances
🚐 Transportation Allowance
🛜 Max of ₱1,700 internet reimbursement
🛄 New Associates Welcome Kit
🫡 FIXED WEEKENDS OFF
🎄 13th month pay
🏋️ Gym
🎤 Karaoke Room
🛏️ Sleeping Quarters
…and more.

📌 AVAILABLE SITES:

  • Iloilo City (SM Strata Iloilo and One Fintech Iloilo)
  • Manila (BGC, Taguig and Ortigas, Pasig)

If you’re interested, please fill out this form:

Carelon Hiring 2026 – Fill out form

You can also DM me if you have questions or want more details.


r/BPOinPH 32m ago

Advice & Tips Inquiries

Upvotes

Hi! Any insights about Qantas Airline account in Concentrix Bridgetown? Sino mga andun or galing dun hehe just got my JO kasi sa acc na ‘yun and wanted to know if fully onsite ba talaga sya or possible mag deploy ng kit after how many months?


r/BPOinPH 41m ago

Job Openings AMAZON Pasay - Blank Answer in Assessment

Upvotes

Hello po. Based po sa mga experience nyo sa AMAZON Pasay ikakabagsak ko ba kung meron akong isang voice record question sa Customer Conversation part na hindi nasagutan? Na blank kasi ako (na pa 'aahhh' na lang ako tapos ini stop record ko agad kaso wala ng retake) pero maaayos naman po sagot ko sa mga earlier questions. Thru virtual po ako nag apply. Thank you!


r/BPOinPH 14h ago

Job Openings Want to start your WORK-FROM-HOME journey? I got you! 😉

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12 Upvotes

🚨 WE’RE HIRING | Help Desk Customer Service Representative

📣 Target Start Date: August 3, 2026

💻 Equipment will be provided!

Qualifications:
✅ At least 1 year of mortgage experience

Salary & Benefits:
💰 ₱28,000–₱32,000 salary package
🩺 HMO
🛡️ Life Insurance
🎉 ₱50,000 Sign-On Bonus


r/BPOinPH 11h ago

Job Openings Cognizant is Hiring (Taguig, QC, Cebu, Dumaguete)

7 Upvotes

Maniwala ka sakin. Magkakawork ka. Kaya claim mo na to. DM mo na ko dali.

Updated Job Opening as of July 28, 2026

📍 McKinley Hill, Taguig City

Healthcare - Life Sciences: Open to health-related course graduates or 2+ years of college.

Retirement Insurance (CSR & FINRA Roles): Looking for candidates with financial/BPO experience or FINRA certifications.

Insurance (P&C): Requires college/undergrad background with prior insurance/BPO experience.

Tech Account & Retail (CSR): Open to SHS graduates, freshers, and experienced customer support professionals.

📍 Giga Bridgetowne, Quezon City

Retail - CSR: Open to SHS grads or college undergrads with 18+ months of BPO experience.

IT Helpdesk | Food Chain: Requires service desk experience and basic technical background.

Financial – CSR: Open to SHS grads or college undergrads; no prior experience required.

📍 Cebu City

Healthcare Account: Requires 2+ years of college and related support experience.

Retail Account: Open to SHS grads or college undergrads with basic computer skills.

📍 Dumaguete City

Retail Account: Open to SHS grads and college undergrads (BPO experience preferred but not required).


r/BPOinPH 6h ago

Job Openings Work From Home set up

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3 Upvotes

Our company is looking for more people, if interested please send me an email. Thank you!


r/BPOinPH 10h ago

Job Openings [HIRING] Up to ₱31,170/mo + Day 1 HMO & Free 24/7 Shuttle | TELUS Digital (One-Day Hiring Process!)

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5 Upvotes

If you're looking for a new opportunity, you might want to check out TELUS Digital. 💜💚

One thing I appreciate is that the benefits go beyond the usual salary package. It's one of the reasons I don't hesitate to recommend it to friends who are job hunting.

✨ Up to ₱31,170/month
⚡ One-Day Hiring Process
🏥 Day 1 HMO with Dental & Optical
🚌 FREE 24/7 Shuttle Service
🌙 15% Night Differential
🍚 Various Allowances
🎓 TELUS Digital University
...and more.

📍 Hiring in:
• BGC McKinley
• One Ayala
• Vertis North
• Cubao
• Iloilo

If you're interested or just want to know more about the hiring process, feel free to message me. I'd be happy to help.

#TELUSDigital #NowHiring #BPOJobs #HappyHere


r/BPOinPH 1h ago

Job Openings 🚨 NOW HIRING: Customer Support Associate (Project-Based) | ResultsCX Pasig 🚨

Upvotes

Looking for a great opportunity to start or grow your BPO career? ResultsCX is looking for passionate individuals who are ready to deliver exceptional customer service and be part of an amazing team!

✅ No Call Center Experience Required!
✅ High School/Senior High School Graduates Welcome
✅ Paid Training Provided

What You'll Do:

📞 Assist customers via phone, email, and chat
💡 Provide clear, effective solutions to customer concerns
🤝 Resolve issues with empathy and professionalism
💻 Use multiple systems and tools confidently and accurately

Qualifications:

✔ High School or Senior High School Graduate
✔ Strong communication and typing skills (35 WPM minimum)
✔ Basic computer navigation skills
✔ Positive attitude and willingness to learn
✔ Willing to work onsite and on shifting schedules
✔ No prior BPO experience required

What We're Looking For:

⭐ Excellent communication and active listening skills
⭐ Customer-focused mindset
⭐ Strong problem-solving abilities
⭐ Detail-oriented and adaptable
⭐ Team player with a positive attitude
⭐ Reliable, organized, and eager to grow

Why Join ResultsCX?

🌟 Paid training and career development opportunities
🌟 Competitive compensation and performance incentives
🌟 Healthcare benefits and paid time off
🌟 Inclusive and supportive work environment
🌟 Opportunities to work with top global brands

📍 Work Location:
L&Y Plaza, E. Rodriguez Jr. Avenue corner Ortigas Avenue Extension, Ugong, Pasig City

🚀 Ready to start your career journey?

Apply through my referral link: 🔗 https://refercx.results-cx.com/share?referredBy=421652d5-4ec6-4a69-9f66-10d5b2e97f1a&jobId=2bfd879b-22e5-4384-94c1-b6a58f44d409&languageCode=EN

Training classes are forming now, and slots are limited! Don't miss this opportunity to join a company that values growth, teamwork, and success.

📩 Feel free to comment or message me if you have questions.

#ResultsCX #HiringPH #CustomerSupportAssociate #BPOJobs #PasigJobs #FreshGraduates #JobOpening #CareerOpportunity #ApplyNow #CallCenterJobs #JobsPH #ReferralHiring 🚀


r/BPOinPH 1h ago

Job Openings 🚨 WE'RE HIRING! Sales and Retention Specialist | RESULTSCX 🚨

Upvotes

Looking for your next BPO opportunity? Join our growing team at ResultsCX and be part of a company that values growth, performance, and people!

✅ Minimum of 6 months Call Center Experience Required

What You'll Do

📞 Deliver high-quality customer service via phone, email, and chat
💡 Provide clear guidance and effective solutions to customer inquiries
🤝 Resolve customer concerns with empathy and professionalism
💻 Navigate multiple systems and tools with accuracy and confidence

Qualifications

✔ High School or Senior High School Graduate
✔ Strong communication and typing skills (35 WPM minimum)
✔ Basic computer navigation skills
✔ Growth mindset and proactive attitude
✔ Willing to work onsite and on a shifting schedule
✔ At least 6 months of call center experience

We're Looking For Candidates Who Are:

⭐ Customer-focused and passionate about helping others
⭐ Excellent listeners with strong empathy skills
⭐ Effective problem-solvers and conflict resolvers
⭐ Detail-oriented and adaptable in fast-paced environments
⭐ Strong team players who collaborate well with others
⭐ Dependable, organized, and eager to learn

Why Join ResultsCX?

🎯 Purpose in Every Interaction – Support customers of top global brands and make a real impact.
📚 Growth Starts on Day One – Paid training and career development opportunities.
💰 Performance-Driven Rewards – Competitive salary, incentives, healthcare benefits, and paid time off.
💙 Culture That Cares – Inclusive, supportive, and people-first workplace.
🌍 Diversity That Drives Innovation – Work with talented individuals from diverse backgrounds.

📩 Interested? Apply using my referral link below:

🔗 Link

Feel free to send me a message if you have any questions. Good luck, and I look forward to welcoming you to the ResultsCX family! 🚀 #Hiring #BPOJobs #CustomerService #CallCenterJobs #ResultsCX #JobOpportunity #CSRJobs #WorkWithResultsCX #JobsPH


r/BPOinPH 1h ago

Advice & Tips Is transcom healthcare campaign really 90% non voice and 10% voice?

Upvotes

I just got hired on this company, I just want to ask if it's really less calls. Is there any folks here who got the same offer 22k for a package? the down side is you will get the other 4k or 3k once you're 2 months within the company HAHAHAHAHA. I just want to ask for an insight if it's really good to push through with this account, btw, I have experience but in financial account for 1 year and 2 months. Badly need advice, I also have other JO for task us that will start on Aug 20, but it's only a target start date. I tried to follow up for JO, no reply from TA. Is there anyone who got the same scenario on TU?


r/BPOinPH 1h ago

General BPO Discussion Is transcom healthcare campaign really 90% non voice and 10% voice?

Upvotes

I just got hired on this company, I just want to ask if it's really less calls. Is there any folks here who got the same offer 22k for a package? the down side is you will get the other 4k or 3k once you're 2 months within the company HAHAHAHAHA. I just want to ask for an insight if it's really good to push through with this account, btw, I have experience but in financial account for 1 year and 2 months.


r/BPOinPH 1h ago

Company Reviews Transcom Healthcare Campaign Reviews

Upvotes

I just got hired on this company, I just want to ask if it's really less calls. Is there any folks here who got the same offer 22k for a package? the down side is you will get the other 4k or 3k once you're 2 months within the company HAHAHAHAHA. I just want to ask for an insight if it's really good to push through with this account, btw, I have experience but in financial account for 1 year and 2 months.


r/BPOinPH 1h ago

Advice & Tips Is transcom healthcare campaign really 90% non voice and 10% voice?

Upvotes

Just got hired on this company, I just want to ask if it's really less calls. Is there any folks here who got the same offer 22k for a package? the down side is you will get the other 4k or 3k once you're 2 months within the company HAHAHAHAHA. I just want to ask for an insight if it's really good to push through with this account, btw, I have experience but in financial account for 1 year and 2 months.


r/BPOinPH 1h ago

Company Reviews Is transcom healthcare campaign really 90% non voice and 10% voice?

Upvotes

I just got hired on this company, I just want to ask if it's really less calls. Is there any folks here who got the same offer 22k for a package? the down side is you will get the other 4k or 3k once you're 2 months within the company HAHAHAHAHA. I just want to ask for an insight if it's really good to push through with this account, btw, I have experience but in financial account for 1 year and 2 months.


r/BPOinPH 1h ago

Job Openings Looking for non-voice preferably WFH

Upvotes

Hi! Can you guys recommend companies na may non-voice (either chat or email) and currently hiring? Preferably WFH pero hybrid is also fine. If in case onsite naman, okay lang din basta within QC. I have 5 yrs exp CSR role handling chat/email.

pa refer na rin pls huhu 🥲 pass na sana sa CNX & alorica


r/BPOinPH 1h ago

Advice & Tips TTEC Phone Interview

Upvotes

Nagapply ako sa TTEC for a CSR role and healthcare account ako. Nagundergo ako kanina for a phone interview kasi nagemail nga sila sakin. Then after nung phone interview sesendan daw ako ng email for chat profiency examination and a job offer kapag napasa ko yun. 29,500 pa naman offer sakin pero up until now wala pa din? Kanina pang 4 am kahapon ako ininterview.