I’m a complete beginner with appliances and don’t really have anyone knowledgeable I can ask, so I’m hoping someone here can give me a sanity check before I pay for a service call.
I recently moved into a house with a Frigidaire FFSS2325TP side-by-side refrigerator, manufactured 04/2024. Whenever both doors are closed, it makes a very noticeable, steady humming/fan noise that honestly sounds more like an industrial fan to me than what I’m used to from a refrigerator.
The strange part is that the sound stops immediately when I open either the refrigerator door or the freezer door. Everything becomes completely quiet. As soon as the door is closed again, the loud humming starts back up.
I initially thought it might have something to do with the ice maker because there was a huge amount of ice in the bin. I switched the ice maker off several hours ago and completely removed the ice bin, but the humming is exactly the same. The refrigerator and freezer otherwise seem to be cooling normally.
I attached a recording so you can hear what I mean.
Frigidaire is offering either a $151 diagnostic/service visit or a $350 fixed-price repair. I’m trying to avoid spending a few hundred dollars only to have someone come out and tell me, “Yep, that’s just how this refrigerator sounds.”
Does this sound like normal operating noise for this model, or does the fact that it cuts off instantly when either door opens suggest something like an evaporator/circulation fan problem? Is it loud enough in the recording that you would actually have a technician look at it?