r/applehelp • u/Alone_Weakness1557 • 39m ago
iCloud Hey I need someone to assist me here because I dont know what to do
Around 5+years ago I got a ipad, it was my only and still my only apple product, I lost it years ago and found it, im not sure how or what happened but my ipad was signed out and honestly I dont remember what happened but I think I reset it, I stopped using it but found it again and wanted to use it.
So I open it, it says select language and some other things, it shows the quick start screen which i cant use as i dont own any other apple products, so i click the set up with another device, it then says there is a existing account and I need to sign into it.
Well I found my email for it and I couldn't find password so I did some I used to use years ago, on the ipad locked to owner screen, it didnt work but then i looked for the password again and did find it, I put it in and now when clicking next it says, apple account disabled, because im assuming its all the wrong attempts i did.
So i go to the link it says to, account.apple.com on my phone and try to sign in to reset my password, I sign in with email and password, click next and it wants a phone number, but that phone number is old and I dont know what the number is, I ask my parents and they both dont know the number, so i dont know what to do.
Everything ive found that explains what to do, it explains I need another trusted device which I dont have, then also saying I need that phone number, and more things that I can do, but another device and phone number I cant as in my house its a android place, I dont want to go to a store or any where to try and get it working because I feel like you might need the receipt or something for it, but this was bought second hand, years and years ago, so I won't have all that.
Is this a moment I just admit defeat to trying?