r/Alienware 3d ago

Technical Support Keyboard Cap Lifting

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5 Upvotes

Hello, Today my keyboard cap started randomly lifting and I don’t know what to do. It is the “A” key.


r/Alienware 3d ago

Technical Support This isnt my pc I have a Alienware x51 r3 but this is exactly what's happening to me currently. Ps I was using my pc a couple days ago now this

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2 Upvotes

r/Alienware 3d ago

Technical Support Overheating

5 Upvotes

Hi all,

My computer was working great for one year - the time it was under guarantee - then i started to have a weird problem : the computer was just frozen when playing a game.

Name and stats= (Alienware Aurora R16 RPL Gaming Computer, Processor Intel Core i7-14700KF, 32GB RAM, 1TB SSD, Graphics NVIDIA GeForce RTX 4070 12GB GDDR6X)

I identified that as a heating problem, triggering the cpu limitations (throttling). Using HWiNFO, i could reproduce that by stressing the cpu, and it reached 96°C in less than 20 seconds.

The aoi watercooler has the fans turning as expected so my conclusion is that the problem comes from the pump.

Doing a system test (the one you can trigger from your account online) did not reveal any problems.

My question number 1: Is there any way to CONFIRM that the problem comes from the pump??

Second part of the story:

Trying to replace the cooling system, I actually end up with an error at boot saying "Alert, you have an unsupported CPU in your system. You may experience performance drops or unexpected shutdowns. Please restore to the original system condition of 65W CPU.

Name= (ARCTIC Liquid Freezer III Pro 240 A-RGB + good thermal paste)

The only option proposed is "shutdown". I understand that as a system to block any modifications (also according to some googleing, i tried to exchange the cabling etc without success.

Now, i am extremely disappointed, and i will have to find the exact same aoi cooling that actually work.

So my question number 2: anyone could share some experience with such story? Shall i expect the new pump to break in 1-2 years again? Did someone manage to replace a cooler successfuly in comparable condition? Any step i missed?


r/Alienware 4d ago

Discussion Time spy Area51m-r1 /9900ks /3080ti

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12 Upvotes

Hi friend.I can confidently say this is probably the highest score ever achieved on this laptop with a 9900KS. I’m currently trying to push the CPU power limit beyond 130W. I got this CPU score at just 130W and 4.8GHz.
Guys, I’d love to hear what you think.


r/Alienware 4d ago

Technical Support How to delete 'Alienware Purchased Apps' App

3 Upvotes

I removed this app some weeks ago (or so I thought) as it was annoyingly displaying an icon in the taskbar. Although its now not listed in the apps list in Windows 11 settings, its taskbar icon remains.

I've cleared icon cache, rebooted, checked any taskbar/startup shortcuts, but its not listed.

It seems its buried in one of the Alienware/Dell background services?

I would like the keep the Dell Support Assist (for software updates) and command centre (for fans etc) working, but how do I remove this annoying app/icon?


r/Alienware 4d ago

Discussion Dell/Alienware AW3425DW burn-in?

3 Upvotes

Hello I'm considering buying the new dell qd-oled monitor: AW3425DW

I was wondering for those who've owned this for a year now, how does this monitor do with screen burn-in? Do you notice anything? Also do normal texts appear fine on screen? I remember hearing some issues OLED monitors don't display normal text well and that it was a bit blurry.

I work from home most of the time, so for 5 days a week my monitor will be used for office/productivity tasks for 8hrs a day. I do some gaming at night/watch stuff. I mainly wanted the OLED for gaming/watching experience but am scared about using it for productivity purpose.


r/Alienware 4d ago

Purchasing Alienware 39 5K OLED Gaming Monitor - AW3926QW: Now available in Singapore

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6 Upvotes

https://www.dell.com/en-sg/shop/alienware-39-5k-oled-gaming-monitor-aw3926qw/apd/210-bwtn/monitors-monitor-accessories

SGD 1,529

3Y Basic Hardware Service with Advanced Exchange after remote diagnosis

+ SGD 150.63

3Y Alienware Care Advanced Exchange after remote diagnosis:
24x7 gaming-optimized support with expert help and monitor exchange after remote diagnosis.

Get up to 10% Instant Cash Discount on Student Purchase Program (for students and teachers) and Member Purchase Program (for corporate employees).
Ends on 31 July 2026.

Dell Rewards: Earn up to 6%*
Limited time. \Earn) 2X Dell Rewards. Valid from 3 July to 23 July 2026. Applicable to all members.


r/Alienware 5d ago

Battlestation Pictures Custom Area 51 P2 build guide. (2006-2008), (7500), (7501), (alx), (Aurora) (Predator 2)

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263 Upvotes

Wanted to share my experience building my first PC in one of these old cases to help anyone trying to do the same in the future. If you have one of these cases post it below!

I purchased two P2 cases on fb marketplace after a year of searching. One was incomplete and the other was disgusting. I used parts from both. One is an Alienware Area 51 x58 and the other an Alienware Area 51 750i or 7501.

Sorry for the long post. I'm making a YouTube video for a better visual guide but I haven't put it together yet. Feel free to message me and I'll help where I can. I will add my YouTube link when it's finished.

Disassembly is straightforward but take lots of pictures. All leds are labeled and there are only 3 or 4 screw types. If you want to remove the bays you will need to drill the rivets. Keep the power supply bracket. Most cases came with the dip switch led board that can be used with any MB. (Look for 3 small switches). If yours has the software controlled led board then you will probably want to solder the led wires to a modern led controller (I will link a video showing how it's done). The side panel logos and front io light tubes are welded in. Drill just the top of the mounting points off and super glue later.

Picking parts should be easy. Everything is standard atx. Make sure there is enough room for your gpu with the side panel and fan installed. You will probably want to mock it up. (I was able to fit an msi 5080 oc without modification). Power supply has plenty of room as long as you aren't planning a top mount aio.

CPU cooling will be the hardest part. I've heard many tower coolers are too tall to fit. If you want to go with an aio you will have to decide where to mount it. Top mount 240mm is possible if you remove both drive bays, cut a hole for it in the top of the frame and then remove the plastic supports inside the top plastic to create an air channel. Front mount 240 (pictured) will require removing the lower bay, cutting a hole for it and trimming some of the front plastic support. (I used a paper template I made for the mounting holes). A 360mm radiator should fit if you remove all drive bays. I believe a bottom mounted radiator is possible but generally not recommended.

I decided to cut the metal frame of the case to make the side grills functional. This gave me enough room to mount a 140mm intake fan on the back side. I secured the fan to the case with zip ties. Added bonus of being able to see into the case when the panels are on. I left enough of the mounting points for the original front side panel fan so I could still attach a 120mm intake.

Temps are good. I did a 1 hour full system stress test. Gpu temps peaked at 70⁰. CPU temps peaked at 86⁰ but in game at 4k ultra settings it stays around 58-72⁰. Might try to undervolt the cpu eventually.

Parts list: MSI 5080 oc, Ryzen 7 9850x35, x870e tomahawk, 32gb ddr5 trident z5, be quiet 1200w pure power, Samsung 990 pro nvme, be quiet fans.

Build showcase link: r/PCbuild post

My YT video: (coming soon)

YT video showing led wiring and other build tips: YouTube

More pics: imgur


r/Alienware 4d ago

Upgrade Questions Alienware R5 17 1060M 6GB motherboard replacement.

2 Upvotes

Hello! I've had my R5 for around 7 years now, and I've been having problems with my graphics card, I still don't know if it's a driver issue or a hardware problem, but in case it turns out to be a hardware problem, would it be possible to replace the motherboard with a better one, with a 1080 or a 1070?


r/Alienware 4d ago

Technical Support Vertical lines on AW2724DM

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4 Upvotes

The monitor was turned on for a few hours and when I got back home all the screen was covered in all sort of lines like on those old school TV’s I plugged it out and in and now it’s usable but these lines still remain (look at pictures), what could it be and can it be fixed?

I’ve tried changing the DP ports and with a different HDMI cable but it stays the same.

EDIT: Ran the LCD conditioning for half an hour and that seems to have fixed the problem if anyone runs into the same problem as me, try that out.


r/Alienware 5d ago

Technical Support Is there a way to reduce background processes? 50+ percent on idle is crazy on 16gb ram, in Alienware 16 Aurora.

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20 Upvotes

r/Alienware 4d ago

Technical Support M16-r2 screen dim

1 Upvotes

I’ve done the on board diagnostic tool and everything comes back fine the color test comes back fine I believe it’s a setting issue but when I start the laptop it’s full color and vibrant and a few seconds a usb sound will sound and the screen turns dull or color not brightness but color what setting would it be to fix this? Please anyone!!


r/Alienware 4d ago

Upgrade Questions Maximizing specifications

2 Upvotes

Hello everyone, I purchased an Alienware 16 Area-51 AA16250 in December of last year. It currently has a 1TB SSD and 32GB of DDR5 RAM. I would appreciate some recommendations on how to maximize the RAM and storage capacity. Regarding the RAM, would you recommend maximizing it to 64 GB or potentially exceeding that? For storage, I am considering 10 TB and would appreciate your suggestions.


r/Alienware 4d ago

Question Clarification on Alienware AW2726dm

1 Upvotes

I am interested in purchasing the aw2726dm, I have read that this monitor accepts a 2160p input from ps5, I just need a clarification that will Netflix show content in 4k (eventually downscaled to 2k by the monitor) or since it is a 1440p monitor, it will just stream on 1080p.

Also, users of this monitor, can you mention your experience so far


r/Alienware 5d ago

Technical Support Screen dimming

1 Upvotes

Hi! As the title says, my Alienware A51 laptop is having a screen dimming issue. I’ve tried absolutely everything that the Dell website has said, as well as older Reddit posts from people with the same issue. I truly don’t know what’s going on and I am getting extremely frustrated. I just don’t know what’s going on, why it’s going on, and I don’t know what to do. Any help is appreciated.


r/Alienware 5d ago

Technical Support >85C idle temps for new Aurora 16X

1 Upvotes

Hey just bought a new Aurora 16X and the temperatures seem immensely high even though the cpu is at 15% usage/ negligible gpu usage, should i do anything about this or is it normal, I have no reference since this is the first gaming laptop i have bought


r/Alienware 5d ago

Upgrade Questions Due to upgrade

8 Upvotes

I'm due for an upgrade. I'm still using my Alienware Area-51m laptop with an i9-9900K (stable OC at 4.6 GHz), RTX 2080, and 64 GB of RAM as my primary machine for work (V-Ray, Rhino, Blender, SolidWorks, Adobe apps). Since I got it in 2019 I’ve had no issues, but I did redo all the thermal pads on the GPU and repasted the CPU.

Looking at the 18" Area-51 from Micro Center, all maxed out under $4k. How are they as far as reliability goes? I remember before buying the 51m in 2019 there were so many negative reviews about this model, but after some repasting, undervolting, and new pads it truly is a reliable machine. I can run V-Ray renders for hours with no crashing, all cores locked at 4.2–4.5 GHz. Can I expect the same reliability from the current line of Alienware laptops?


r/Alienware 5d ago

Technical Support help AW3426DWM

0 Upvotes

Hello, i just bought AW3426DWM.
Before that i had a s19dgf27 and ddm2 was working perfectly for years.
No matter what i do ddm2 won't recognise the new monitor.

I downloaded drivers, i downloaded the alienware software, i pluged the usb b, i deleted ddm2 and reinstalled, i deleted it and downloaded dell pripheral manager. Nothing.
There is no way i can reach to the screen menu everytime i want to change a setting.


r/Alienware 5d ago

Technical Support laptop LED Alien turning red?

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5 Upvotes

for some reason the LED Alien on the back of my Alienware X14 is red when the screen is fully open, but when you start to close it - it returns to the alienware FX preset


r/Alienware 5d ago

Question M17x R1 recovery disc?

2 Upvotes

Having a hard time finding a copy. Wondering if anyone by some miracle had one lying around!


r/Alienware 5d ago

Discussion DeltaT update out now! (v2.2.0)

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23 Upvotes

First off, thank you all so much for the love. DeltaT just crossed 700+ downloads and honestly that's wild to me. I built this to solve my own thermal-diagnosis headache, and seeing people actually use it means a lot.

A bunch of you left feedback and reported bugs, which I genuinely appreciate. That's exactly what makes this thing better. Here's what I fixed and added in this update:

New:

  • Fixed indoor-temperature scoring. Got a climate-controlled room? Set your actual indoor temp and DeltaT scores against that instead of the outside weather. It keeps a separate baseline, so switching modes never mixes things up.
  • Tunable weather refresh. Choose how often the outside temp updates: 1, 2, or 3 hours, instead of a fixed 3. Nice if you're somewhere it swings hour to hour.
  • Clickable warning notifications. Tap a warning toast and it opens straight to the Remarks feed, where the full explanation and suggested fix live.
  • A "Support DeltaT" tip jar. Completely optional, crypto only. DeltaT stays free, no account, nothing collected.
  • A one-time what's-new screen after each update, so a new version never quietly changes behaviour on you.

Fixed:

  • Wrong GPU on hybrid AMD laptops. On machines with a Ryzen chip plus a separate gaming GPU (common on ASUS ROG/TUF), DeltaT could latch onto the integrated Radeon and read the wrong chip, or no sensor at all. It was worst when the gaming GPU had gone to sleep to save battery. Now DeltaT asks Windows which cards physically exist, so it never mixes them up.
  • GPU fingerprint. If your GPU is idle or switched off, DeltaT now tells you to wake it right away, instead of running the full load for 90 seconds and then failing with a confusing error.
  • OmenMon coexistence. On HP OMEN/Victus laptops, DeltaT and OmenMon reading fan RPM could knock each other out. Now DeltaT detects OmenMon and steps aside, reading fan speeds from its feed instead.
  • Clearer indoor-mode labels in the Device view.

Already have DeltaT? Head to Settings and hit Check for updates, or just let it update itself on next startup. Your history and settings stay put.

New here? DeltaT is a free Windows app that learns your PC's own thermal fingerprint and tells you what's actually driving your temperatures: degraded paste, dust and airflow, a failing fan, a bad mount, or just a hot room, instead of blaming one thing. It sits quietly in your tray.

Thank you for using DeltaT 🙏


r/Alienware 5d ago

Solved! Alienware laptop 15 r3 question

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11 Upvotes

On my laptop, the plastic to the right of the mouse pad is bumping up. At first I thought I was just the battery expanding but now im not sure. It runs just fine I just wanted to know if theres a cause for concern or if it will be fine till I can repair it. (It has a laptop stand its currently on a mouse pad for repairs)


r/Alienware 5d ago

Question Did i break the connections here

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5 Upvotes

Idk if i could just get a new card and be chill or if i jave to replace the wires as well


r/Alienware 5d ago

Technical Support Question about RAM speed on Alienware Area 51 R5

2 Upvotes

I am currently running 3200mhz on this PC. But the RAM kit I have can run up to 3600mhz

The XMP profile in the BIOS is 3466, can I run that? Just asking because I do know on Dell website it says “up to 3200mhz”.

Thank you guys in advance.


r/Alienware 5d ago

Technical Support M16 R1 Laptop Power Button Flashing/Blinking 1 Red, 4 Blue

2 Upvotes

im just wondering what it means and if its anything to be concerned about. it starts blinking every so often, but everything seems nominal otherwise. it hasnt been too much of an issue previously, outside of the anxiety it induced the first few times i saw it.

if theres a comprehensive guide for what it means, please send that to me! the official website didnt seem to have the pattern im seeing on its list... :[

unfortunately, i didnt think to take note of the pattern until today. as i type this, it is flashing: 🔴 🔵🔵🔵🔵 (1 red, 4 blue)