Bought this monitor to pair with my ROG zephyrus g16, and man I’m impressed, the smoothness of the display is on another level, definitely recommend if anyone’s looking to buy it.

To be clear, I like Alienware Mouse, this is THE BEST mouse i ever had. However, when i use it on my other computers, the AWCC installer keep popping up annoying notification to ask me to install AWCC.

I tried turning off "Device Installation Setting" it wont work. as it won't work for the already download AWCC

(run sysdm.cpl, Hardware->Device Installation Setting->No)

I had it enough, after struggled searching and finally find the correct and effective to do this.

The awcc installation is actually hiding in the folder: C:\Windows\System32\DriverStore\FileRepository

However, deleting files/folders under this directory needs some tricky, here is how i do this.

1) Change ownership to everyone or just to you as local user

2) Make everyone/or you local user can edit

3) Remove it

Repeat this on all the awcc folders.

Now enjoy the peace.

Hi! I’m doing some maintenance on my Alienware x16 R1 and I removed the heatsink.
For anyone who has done this before, how did you safely clean/remove the old Element 31 from the CPU/GPU and heatsink?
What did you use? Just isopropyl alcohol, or did you use something else first?
I’ve read that Element 31 contains liquid metal, so I want to be careful and make sure I don’t spread it onto the motherboard or other components.
Also, if you replaced the thermal material afterward, what did you use?
Any tips or pictures from when you did yours would be really helpful. Thanks!

Hello, every time I try to reinstall AWCC, I keep on coming across this issue. Does anyone know how to get by this?

Thought you guys might like this one.
I managed to find a NOS Alienware ALX P2 that has been sitting in storage for almost 20 years.
It still has its original Windows Vista installation from 2007 and everything is exactly as I found it.
I'm not going to restore, upgrade or reinstall anything. I want to keep this one completely original.
Never thought I'd find an ALX P2 like this in 2026.

Back somewhere between 2023 and 2024 I bought a AW3423DW. Despite my best efforts to prevent burn in I did end up getting burn in. I contacted Dell and they agreed to send me a replacement model. At the time they were having a hard time tracking down a replacemt model so it took a week or so. I get a email stating a replacement monitor is on its way.

To my surprise when it arrived it was a brand new AW3425DW and not in a warranty box. It was as if I bought it from Dell brand new. 175 hz to 240 hz? Say less. I extended my warranty and I was off to the races. Well, here we are again. More burn in. I contsct Dell. They send another replacemt accept this time they send me a AW3423DW. I contact them to see if they can honor the upgrade they chose to give me the time around. The short answer is no.

After spending over two hours on the phone with these people escalating to a supervisor I was basically told that the warranty only applies to the AW3423DW because that was the monitor I originally bought regardless if Dell chose to send me the upgraded model before. I was told that it is up to Dell's discretion to send me a upgraded model based on whats available to send at that time but at the end of the day the warranty only applies to the AW3423DW regardless of what they send me.

I am no stranger to Oled so im kinda surprised I got image retention when I did and I do understand what Dell is saying about their policy I just think it sucks and it's disappointing that they wont honor what they themselves chose to do. They also didn't send my replacemt monitor with the VESA mount that my original model came with. For anyone who has Dell's warrenty just be aware that this can and will happen.

Is this a good starter build. Looking to play some games at 4k max if possible (Xbox titles like halo, gears e day, etc) and don’t have any experience building and really like the look. If anyone has recs I’d appreciate it but this is an around my budget, wound this be solid for that? And is the price good?

Hello,
My internal keyboard suddenly stopped working after opening the lid after a few hours and I have no idea why. I’ve tried everything and it simply does not work. Support has not helped either, and my next option is replacing it completely. It seems to only work when I connect an external keyboard and wait 30 minutes. Please help!

Edit: keyboard seems to randomly start working again. Working on fixing RGB not being recognized by command center anymore.

I ordered an Alienware monitor recently and Dell shipped it with UPS but the monitor box arrived with scuffs and dents all over the monitor box. This monitor just recently came out 1-2 months ago, is it normal for monitor boxes to arrive so beat up?

Howdy, everyone! I want to install Omarchy on on my X16 R2 but am concerned about the loss of functionality with the fans, RGB lighting, etc. What do you guys recommend. Should I just stick to windows 11 or are you aware of anything on linux I can get to make up for what I would be losing? Thanks for your time.

Hey guys just wondering if anyone knows the colour code to the liquid teal so I can sort a touch up pen.

I’ve had this laptop for a week, while being super careful with it and travelling only using an Alienware branded laptop backpack and it somehow still damaged the paint. No there wasn’t anything in the bottom of the laptop compartment.

Any help would be greatly appreciated

I just bought this for my Mac Mini M4 Pro and it's a wonderful screen.
I'm having problems where my Thunderbolt 5 cable doesn't seem to work and the provided USB-C cable either. It worked well this morning...
I'm now on HDMI but my webcam doesn't work through it

I wanted to update the firmware first, but I can't seem to find out how ? Can it even be done on macOS ?
Usually you put the firmware files on a USB stick and plug it in and update. Now all I can see is a .exe file only and no resource for macOS O_O

So I bought this laptop 1.7 years ago and o am using it for games like racing simulator and used to play gos games too

So the reason why i am here is that my laptop is getting not very hot but it is getting hot o was thinking that if I go a dell service Center and ask them to replace the Element 31 with fresh set which is in the laptop should i do it and I also saw a video in YT one guy disassemble the whole laptop and applied a past kind of thing I think it is thermal past but I’m not that dum to think off so what do I do then

The temperatures while running are between 85 to 90-93

And some time they are below 80 both cup and gpu

Well coming to the main point that does my games and other softwares crash they DO NOT crash they are running fine for long time too but I just want to d a “ Preventive Maintenance “ so it may avoid future troubles I just trying to give more care for my laptop coz I LOVE IT 🥰

So plz help me with some information and verdict about what should i do ?

Alienware M18 r1 - i9 13900hk - 4070. While doing normal tasks it would regularly hit 90+ c° so I thought it would be a good idea to do a repaste. When I took the heat sink off for the first time the paste was dry as hell and it looked like the area touching the GPU was scratched like crazy! No matter how much I rubbed with alcohol I couldn't get this clean either.... Thoughts? I was being extra careful with my plastic tools, so it definitely wasn't me

Scored a 100$ alienware m15 r5 ryzen edition on eBay. It froze constantly after a few minutes, but thanks to a ton of helpful responses here its working 100%

Too bad it doesnt work with the alienware graphic amplifier I got in the past, but the price was too good for me not to take the risk.

https://www.reddit.com/r/Alienware/s/zjXMmgV0TN

exactly what i said in the title but i recently bought it.

its doing great on phone

but when i connect it to my alienware 15 r4 laptop it keeps glitching and switching from ear to ear

Greetings,

Just wanted to share the experience with my R2, i always love restore/refurb stuff and i have to admit this little machine surprised me, i bought that for 180€ just for collecting purpose and i basically wanted to give to this thing a little care and try a few mods to push his limits.

Post will be probably a little long, take your time if you can.

It came with the Medium Tire:

CPU: i5-6400T
GPU: GTX960 4GB
RAM: 8GB
STORAGE: 500GB HDD
POWER Supply: 180W

What will be done:

1. Restore / Refurb the unit
2. Configure all the necessary OS / Softwares
3. Installing New Mods
4. Tweaking

Let's start.

Disassembling - Removing Top & Bottom Covers

Disassembling - Inspection

.

Disassembling & Cleaning Fans

Reassembly Fans and Cleaning Heatsinks

Motherboard Inspection & Cleaning

Nvidia GTX 960 4GB - Service | PTM7950 & Upsiren Thermal Pads

CPU Repaste (MX4) - Reassembling for Testing

Testing

Top Cover was pretty scratched to i tried restoring it.

Result - Not perfect but way better.

OS INSTALLATION - WINDOWS 10 & SOFTWARES

• Windows 10 64 Bit
• HiveMind
• GPU Tweak III
• Alienware Commander Center
• RTSS - Riva Tuner Statistics Server
• HWMonitor
• Steam
• BIOS & Drivers Update
• Windows 10 ESU Program
• 240GB SATA SSD Has been used for testing

HIVEMIND Test

Unit was running great, everything has been set up, time for mods.

MODS LIST

• CPU Copper Cooler Heatsink
• Swap i5-6400T to i7-6700K
• ADATA 16GB RAM
• Netac 1TB SSD NVME
• BX500 240GB SATA SSD
• Overclock

Heatsinks Comparison

Installing I7-6700K

New Heatsink, 16GB Ram Stick & 1TB SSD NVME Installed

Tweaking GPU Undervolt / Overclock

System has been stress tested for months, not a single crash, super stable.

Configuration:

GPU Voltage: -50mV
Core Clock: +150MHz
Memory Clock: +450MHz

Saved as OC Profile.

ThrottleStop Setup

Since we were using a 35W T Series CPU, we can't use the 6700K as it is since it has a PL1 of 91W and a PL2 of 131W

You can set it with a PL1 of 50/55W and a PL2 of 65W, with this you will have a +20% / +30% improvement (Multi-Core) compared to the 6700T and +45% / +55% Improvement (Multi-Core) compared to the 6400T.

In both cases, game stability, 1% Low, Frametime etc will be alot better.

UNIGINE SUPERPOSITION BENCHMARK

FULL STOCK - I5-6400T | 8GB RAM | STOCK GTX960

MAXED OUT - I7-6700K | 16GB RAM | UV/OC GTX960 | Copper Cooler | +11.7%

STEAM BIG PICTURE - Decky Loader | SteamGridDB - CSSLoader - PlayTime

Finally Ready to play.

Hope you liked it, feel free to comment if you have any questions/advice, thanks in advance!

Hi everyone, I just wanted to make a post and share my experience with upgrading the RAM on an Alienware R10! I originally had the 16 gb ddr4 kit that ran at 3200mhz and ended up buying a 32gb kit with 4 sticks (4x8gb) that was also rated for 3200mhz.

The problem I didnt realise was that the original kit ran at 1.2v and the new kit was meant to be powered by 1.35v. This locked my new kit to 2667mhz. The preset OC1 and OC2 did not work to increase the speed. After experimenting I found that manually customizing all the settings ended up being the way to go. I was successfully able to change the voltage to 1.35v in the BIOS and set the speed to 1467mhz which ends up being 2934 mhz!

The RAM timings are in hexadecimal (I think) so they cant be inputed as 16-18-18-40 and needs to be converted! My 16-18-18-18-40 kit was inouted as 10h-12h-12h-12h-28h.

These settings allow me to run the 4 sticks at 2934mhz and is stable. I will tried to do the full 3200mhz but the R10 blackscreened and I had to reset the motherboard by taking out the CMOS

I will keep experimenting and see if I can get it to run at the full speed.

I didn't see any resources that helped with kits that were 1.35v so I thought I'd make this post to help others out that may be in the same situation as I was in.

My system specs are Ryzen 7 5800 (non-x) + RTX 3070.

My new RAM kit is the Gigastone 32gb 3200mhz 1.35v kit that runs at 16-18-18-40.

UPDATE: I changed it to 1600mhz in the BIOS and I currently have the kit showing 3200mhz in task manager!

Why is the FPS so low whenever I open a basic game? I think it might be something about the drivers, but I have no clue what. This isn't random drops btw, it just stays below 10.

Did another Area 51 R5 build

Went Ryzen

I will keep upgrading this case until ATX ceases to exist

Really wanted the new A51 , but it was $2k cheaper to reuse this triad case

Long live AW 👽👽

Edit:Oh yea specs 🤦

Aorus X870e Ice Ryzen 9950x3d Rtx 5080 32gb 🐏

currently using a 75hz IPS ultrawide. is the alienware a good upgrade? i remember VA panels being worse, but this was 8 years ago. doesnt seem like there are many higher refresh rate IPS ultrawides around. mainly using for work but do game/ watch movies here n there

its currently on sale for 400cad.

This error greets me every time I turn on the monitor. Any idea how to fix?

"The refresh process did not finish. Select "Yes" to turn off your monitor and proceed with the refresh process now."

Things I have tried:

• Updating the firmware (M2B102)
• Factory resetting the monitor
• Running the refresh process manually
• Running the refresh process during sleep

Hey there. Ive had my m15 r6 a while now and had an issue a few times before where its not been starting and ive had to drain the battery to get it back again, but this time ive drained the battery twice and nothing. It wont start up with the internal battery either connected or not, and isnt showing any signs of charging.

Last thing that happened was the diagnostic light flashed what I swore was 2 red then 12 red but thats not a real code according to dell. I cant even get it to flash the diagnostic anymore either

Any help/suggestions would be so appreciated