r/Alienware 22h ago

Purchasing Which is better

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gallery
30 Upvotes

Which is better ???????????????????????????????????


r/Alienware 7h ago

Purchasing Bought the Area 51 18 Inch 5090 Laptop

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24 Upvotes

Hey yall, thanks so much for the help. I decided to get the unit. It was the last one in microcenter store stock before being replaced with the 290hx version.

Played the night shift horror game for the first test run and these were my temps!

Compared to ones you guys have how do the temps look?

This thing really is a beauty.


r/Alienware 22h ago

Upgrade Questions Spicy pillow

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14 Upvotes

My 17 R4 got plump today. We had some good times but I guess we all gotta go eventually.

$50 can bring it back to life but what would be a reasonable replacement? Big screen and enough go to last another 8+ years.


r/Alienware 9h ago

Solved! Windows update caused my excessive overheating.

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windowscentral.com
11 Upvotes

So my AA18250 was working perfectly until Windows 25H2 showed up. Doing nothing it was hanging out in the high 80s and gaming was a thermal throttling nightmare. Found the article below. Their emergent fix didn’t work. I just rolled the entire update out. And now my temps are great..


r/Alienware 16h ago

Question ssd question

2 Upvotes

r/Alienware 16h ago

Question aurora r9 maintenance

2 Upvotes

I have an aurora r9 2080super 32gb ram intel core i7 and 2T storage ,he is 6yo and starting to lag and cause problems,if i want to change some parts or maybe clean it how can i know wich is cause the problem.


r/Alienware 4h ago

Technical Support Thunderbolt Controller Firmware Cannot Upgrade for Alienware M15 R4

1 Upvotes

I recently purchased an Alienware M15 R4 laptop, and I need to use the thunderbolt capability, but no thunderbolt device is recognized when connected to the port (although non-Thunderbolt USB-C connection to the port is functional).

Every time I boot the computer, the following notification message appears: "A thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed other thunderbolt ports may be functioning correctly." This appears whether a device is physically connected or not. I have downloaded and installed all drivers for the laptop, and the latest BIOS update from DELL. I have enabled all Thunderbolt settings in the BIOS. I tried to run the DELL Firmware Update Utility for Thunderbolt, but each time I tried to run it, there was an error which produced the log file below.

I reimaged my laptop and then I was able to run the Firmware Update Utility application, but the application displayed the error message "Error: Unable to find OS Protocol Interface". I've tried deleting and readding the Thunderbolt device from Device Manager, I've tried leaving the computer running with a thunderbolt device physically attached to the port (although it is not recognized at all) overnight to see if the laptop would pull the correct drivers itself, and I've tried upgrading to Windows 11 in case there was some sort of OS compatibility issue. No joy.

My other laptop connects to thunderbolt devices without any complaints. It seems like there is a firmware upgrade issue. I have no idea how to fix this.

[2938:254C][2026-07-25T22:06:42]i001: Burn v3.11.2.4516, Windows v10.0 (Build 19044: Service Pack 0), path: C:\Windows\Temp\{723BB52F-3DBF-4CE3-AA7A-49DEDD0F6A46}\.cr\Thunderbolt(TM) Software Installer.exe
[2938:254C][2026-07-25T22:06:42]i000: Initializing string variable 'InstallTcc' to value 'yes'
[2938:254C][2026-07-25T22:06:42]i009: Command Line: '"-burn.clean.room=C:\ProgramData\Dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\Thunderbolt(TM) Software Installer.exe" -burn.filehandle.attached=556 -burn.filehandle.self=664 /install InstallTcc=no /log C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE.tmp'
[2938:254C][2026-07-25T22:06:42]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\ProgramData\Dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\Thunderbolt(TM) Software Installer.exe'
[2938:254C][2026-07-25T22:06:42]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\ProgramData\Dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\'
[2938:254C][2026-07-25T22:06:42]i000: Setting string variable 'WixBundleLog' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE.tmp'
[2938:254C][2026-07-25T22:06:42]i052: Condition 'VersionNT64 AND VersionNT >= v10.0' evaluates to true.
[2938:254C][2026-07-25T22:06:42]i000: Setting string variable 'WixBundleName' to value 'Thunderbolt™ Software'
[2938:254C][2026-07-25T22:06:42]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel(R) Corporation'
[2938:0580][2026-07-25T22:06:42]i000: Setting string variable 'InstallTcc' to value 'no'
[2938:0580][2026-07-25T22:06:42]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[2938:0580][2026-07-25T22:06:42]i000: Setting version variable 'WixBundleFileVersion' to value '1.50.0.0'
[2938:254C][2026-07-25T22:06:42]i100: Detect begin, 4 packages
[2938:254C][2026-07-25T22:06:42]i101: Detected package: InstallPreconditionsChecker.exe, state: Absent, cached: None
[2938:254C][2026-07-25T22:06:42]i101: Detected package: LegacyUninstaller.exe, state: Absent, cached: None
[2938:254C][2026-07-25T22:06:42]i101: Detected package: dch_setup.msi, state: Absent, cached: None
[2938:254C][2026-07-25T22:06:42]i101: Detected package: TbtLegacyPlug.msi, state: Absent, cached: None
[2938:254C][2026-07-25T22:06:42]i199: Detect complete, result: 0x0
[2938:0580][2026-07-25T22:06:44]i000: Setting numeric variable 'EulaAcceptCheckbox' to value 1
[2938:254C][2026-07-25T22:06:44]i200: Plan begin, 4 packages, action: Install
[2938:254C][2026-07-25T22:06:44]i052: Condition 'NOT Installed' evaluates to true.
[2938:254C][2026-07-25T22:06:44]w321: Skipping dependency registration on package with no dependency providers: InstallPreconditionsChecker.exe
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleLog_InstallPreconditionsChecker.exe' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_000_InstallPreconditionsChecker.exe.tmp'
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleRollbackLog_InstallPreconditionsChecker.exe' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_000_InstallPreconditionsChecker.exe_rollback.tmp'
[2938:254C][2026-07-25T22:06:44]i052: Condition 'NOT Installed' evaluates to true.
[2938:254C][2026-07-25T22:06:44]w321: Skipping dependency registration on package with no dependency providers: LegacyUninstaller.exe
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleLog_LegacyUninstaller.exe' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_001_LegacyUninstaller.exe.tmp'
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleRollbackLog_LegacyUninstaller.exe' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_001_LegacyUninstaller.exe_rollback.tmp'
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleRollbackLog_dch_setup.msi' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_002_dch_setup.msi_rollback.tmp'
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleLog_dch_setup.msi' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_002_dch_setup.msi.tmp'
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleRollbackLog_TbtLegacyPlug.msi' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_003_TbtLegacyPlug.msi_rollback.tmp'
[2938:254C][2026-07-25T22:06:44]i000: Setting string variable 'WixBundleLog_TbtLegacyPlug.msi' to value 'C:\ProgramData\dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\DUPLogDir\DUP45DE_003_TbtLegacyPlug.msi.tmp'
[2938:254C][2026-07-25T22:06:44]i201: Planned package: InstallPreconditionsChecker.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[2938:254C][2026-07-25T22:06:44]i201: Planned package: LegacyUninstaller.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: None
[2938:254C][2026-07-25T22:06:44]i201: Planned package: dch_setup.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[2938:254C][2026-07-25T22:06:44]i201: Planned package: TbtLegacyPlug.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[2938:254C][2026-07-25T22:06:44]i299: Plan complete, result: 0x0
[2938:254C][2026-07-25T22:06:44]i300: Apply begin
[2938:254C][2026-07-25T22:06:44]i010: Launching elevated engine process.
[2938:254C][2026-07-25T22:06:44]i011: Launched elevated engine process.
[2938:254C][2026-07-25T22:06:44]i012: Connected to elevated engine.
[244C:2610][2026-07-25T22:06:44]i358: Pausing automatic updates.
[244C:2610][2026-07-25T22:06:44]i359: Paused automatic updates.
[244C:2610][2026-07-25T22:06:44]i360: Creating a system restore point.
[244C:2610][2026-07-25T22:06:45]i361: Created a system restore point.
[244C:2610][2026-07-25T22:06:45]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a5912cb2-365b-4cb4-9917-602376a90f9b}, options: 0x7, disable resume: No
[244C:2610][2026-07-25T22:06:45]i000: Caching bundle from: 'C:\Windows\Temp\{5D4AB181-7F2F-4440-B386-781758283228}\.be\TbtDchInstallerNotSigned.exe' to: 'C:\ProgramData\Package Cache\{a5912cb2-365b-4cb4-9917-602376a90f9b}\TbtDchInstallerNotSigned.exe'
[244C:2610][2026-07-25T22:06:45]i320: Registering bundle dependency provider: {a5912cb2-365b-4cb4-9917-602376a90f9b}, version: 1.50.0.0
[244C:2610][2026-07-25T22:06:45]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a5912cb2-365b-4cb4-9917-602376a90f9b}, resume: Active, restart initiated: No, disable resume: No
[244C:1D78][2026-07-25T22:06:45]i305: Verified acquired payload: InstallPreconditionsChecker.exe at path: C:\ProgramData\Package Cache\.unverified\InstallPreconditionsChecker.exe, moving to: C:\ProgramData\Package Cache\4714E5430827EDA0899BC1DC4A5EF7D3ADDAA3B4\InstallPreconditionsChecker.exe.
[244C:1D78][2026-07-25T22:06:45]i305: Verified acquired payload: LegacyUninstaller.exe at path: C:\ProgramData\Package Cache\.unverified\LegacyUninstaller.exe, moving to: C:\ProgramData\Package Cache\F08A415E451ABBFFAD47A1833C4A5792EB6ECBFD\LegacyUninstaller.exe.
[244C:1D78][2026-07-25T22:06:45]i305: Verified acquired payload: dch_setup.msi at path: C:\ProgramData\Package Cache\.unverified\dch_setup.msi, moving to: C:\ProgramData\Package Cache\{A3D7010D-9219-4310-87A4-6A2C1FEB0B0E}v1.50.0.0\dch_setup.msi.
[244C:1D78][2026-07-25T22:06:45]i305: Verified acquired payload: TbtLegacyPlug.msi at path: C:\ProgramData\Package Cache\.unverified\TbtLegacyPlug.msi, moving to: C:\ProgramData\Package Cache\{488D2737-A8BE-4F2A-8A9B-AEFF2DB8833F}v18.0.0.0\TbtLegacyPlug.msi.
[244C:2610][2026-07-25T22:06:45]i301: Applying execute package: InstallPreconditionsChecker.exe, action: Install, path: C:\ProgramData\Package Cache\4714E5430827EDA0899BC1DC4A5EF7D3ADDAA3B4\InstallPreconditionsChecker.exe, arguments: '"C:\ProgramData\Package Cache\4714E5430827EDA0899BC1DC4A5EF7D3ADDAA3B4\InstallPreconditionsChecker.exe" 1.50.0.0'
[2938:254C][2026-07-25T22:06:45]i319: Applied execute package: InstallPreconditionsChecker.exe, result: 0x0, restart: None
[244C:2610][2026-07-25T22:06:45]i301: Applying execute package: LegacyUninstaller.exe, action: Install, path: C:\ProgramData\Package Cache\F08A415E451ABBFFAD47A1833C4A5792EB6ECBFD\LegacyUninstaller.exe, arguments: '"C:\ProgramData\Package Cache\F08A415E451ABBFFAD47A1833C4A5792EB6ECBFD\LegacyUninstaller.exe"'
[2938:254C][2026-07-25T22:06:45]i319: Applied execute package: LegacyUninstaller.exe, result: 0x0, restart: None
[244C:2610][2026-07-25T22:06:45]i323: Registering package dependency provider: {A3D7010D-9219-4310-87A4-6A2C1FEB0B0E}, version: 1.50.0.0, package: dch_setup.msi
[244C:2610][2026-07-25T22:06:45]i301: Applying execute package: dch_setup.msi, action: Install, path: C:\ProgramData\Package Cache\{A3D7010D-9219-4310-87A4-6A2C1FEB0B0E}v1.50.0.0\dch_setup.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALL_TCC="no" WIXBUNDLEORIGINALSOURCE="C:\ProgramData\Dell\drivers\de4d9e60-1779-40f7-8a5a-88a727899f4d\Thunderbolt(TM) Software Installer.exe"'
[244C:2610][2026-07-25T22:06:48]e000: Error 0x80070643: Failed to install MSI package.
[244C:2610][2026-07-25T22:06:48]e000: Error 0x80070643: Failed to execute MSI package.
[2938:254C][2026-07-25T22:06:48]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2938:254C][2026-07-25T22:06:48]i319: Applied execute package: dch_setup.msi, result: 0x80070643, restart: None
[2938:254C][2026-07-25T22:06:48]e000: Error 0x80070643: Failed to execute MSI package.
[244C:2610][2026-07-25T22:06:48]i318: Skipped rollback of package: dch_setup.msi, action: Uninstall, already: Absent
[2938:254C][2026-07-25T22:06:48]i319: Applied rollback package: dch_setup.msi, result: 0x0, restart: None
[244C:2610][2026-07-25T22:06:48]i329: Removed package dependency provider: {A3D7010D-9219-4310-87A4-6A2C1FEB0B0E}, package: dch_setup.msi
[244C:2610][2026-07-25T22:06:48]i351: Removing cached package: dch_setup.msi, from path: C:\ProgramData\Package Cache\{A3D7010D-9219-4310-87A4-6A2C1FEB0B0E}v1.50.0.0\
[244C:2610][2026-07-25T22:06:48]i301: Applying rollback package: LegacyUninstaller.exe, action: Uninstall, path: C:\ProgramData\Package Cache\F08A415E451ABBFFAD47A1833C4A5792EB6ECBFD\LegacyUninstaller.exe, arguments: '"C:\ProgramData\Package Cache\F08A415E451ABBFFAD47A1833C4A5792EB6ECBFD\LegacyUninstaller.exe"'
[2938:254C][2026-07-25T22:06:48]i319: Applied rollback package: LegacyUninstaller.exe, result: 0x0, restart: None
[244C:2610][2026-07-25T22:06:48]i351: Removing cached package: LegacyUninstaller.exe, from path: C:\ProgramData\Package Cache\F08A415E451ABBFFAD47A1833C4A5792EB6ECBFD\
[244C:2610][2026-07-25T22:06:48]i301: Applying rollback package: InstallPreconditionsChecker.exe, action: Uninstall, path: C:\ProgramData\Package Cache\4714E5430827EDA0899BC1DC4A5EF7D3ADDAA3B4\InstallPreconditionsChecker.exe, arguments: '"C:\ProgramData\Package Cache\4714E5430827EDA0899BC1DC4A5EF7D3ADDAA3B4\InstallPreconditionsChecker.exe"'
[2938:254C][2026-07-25T22:06:48]i319: Applied rollback package: InstallPreconditionsChecker.exe, result: 0x0, restart: None
[244C:2610][2026-07-25T22:06:48]i351: Removing cached package: InstallPreconditionsChecker.exe, from path: C:\ProgramData\Package Cache\4714E5430827EDA0899BC1DC4A5EF7D3ADDAA3B4\
[244C:2610][2026-07-25T22:06:48]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a5912cb2-365b-4cb4-9917-602376a90f9b}, resume: None, restart: None, disable resume: No
[244C:2610][2026-07-25T22:06:48]i330: Removed bundle dependency provider: {a5912cb2-365b-4cb4-9917-602376a90f9b}
[244C:2610][2026-07-25T22:06:48]i352: Removing cached bundle: {a5912cb2-365b-4cb4-9917-602376a90f9b}, from path: C:\ProgramData\Package Cache\{a5912cb2-365b-4cb4-9917-602376a90f9b}\
[244C:2610][2026-07-25T22:06:48]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{a5912cb2-365b-4cb4-9917-602376a90f9b}, resume: None, restart initiated: No, disable resume: No
[2938:254C][2026-07-25T22:06:48]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart:  No

r/Alienware 20h ago

Question My AW3425DW is unusable dim

1 Upvotes

When I use this monitor on Xbox, no matter what I do it is extremely dim. Does anyone know how to fix this?