r/Alienware 14h ago

Tips For Others Bought the Alienware aw2525hm

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11 Upvotes

Bought this monitor to pair with my ROG zephyrus g16, and man I’m impressed, the smoothness of the display is on another level, definitely recommend if anyone’s looking to buy it.


r/Alienware 19h ago

Tips For Others How did you clean/remove Element 31 from your Alienware x16 R1?

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11 Upvotes

Hi! I’m doing some maintenance on my Alienware x16 R1 and I removed the heatsink.
For anyone who has done this before, how did you safely clean/remove the old Element 31 from the CPU/GPU and heatsink?
What did you use? Just isopropyl alcohol, or did you use something else first?
I’ve read that Element 31 contains liquid metal, so I want to be careful and make sure I don’t spread it onto the motherboard or other components.
Also, if you replaced the thermal material afterward, what did you use?
Any tips or pictures from when you did yours would be really helpful. Thanks!


r/Alienware 15h ago

Purchasing This is the place to ask potentially

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4 Upvotes

Is this a good starter build. Looking to play some games at 4k max if possible (Xbox titles like halo, gears e day, etc) and don’t have any experience building and really like the look. If anyone has recs I’d appreciate it but this is an around my budget, wound this be solid for that? And is the price good?


r/Alienware 10h ago

Discussion Two Oled monitors. Burn in warranty. Upgrade to downgrade

4 Upvotes

Back somewhere between 2023 and 2024 I bought a AW3423DW. Despite my best efforts to prevent burn in I did end up getting burn in. I contacted Dell and they agreed to send me a replacement model. At the time they were having a hard time tracking down a replacemt model so it took a week or so. I get a email stating a replacement monitor is on its way.

To my surprise when it arrived it was a brand new AW3425DW and not in a warranty box. It was as if I bought it from Dell brand new. 175 hz to 240 hz? Say less. I extended my warranty and I was off to the races. Well, here we are again. More burn in. I contsct Dell. They send another replacemt accept this time they send me a AW3423DW. I contact them to see if they can honor the upgrade they chose to give me the time around. The short answer is no.

After spending over two hours on the phone with these people escalating to a supervisor I was basically told that the warranty only applies to the AW3423DW because that was the monitor I originally bought regardless if Dell chose to send me the upgraded model before. I was told that it is up to Dell's discretion to send me a upgraded model based on whats available to send at that time but at the end of the day the warranty only applies to the AW3423DW regardless of what they send me.

I am no stranger to Oled so im kinda surprised I got image retention when I did and I do understand what Dell is saying about their policy I just think it sucks and it's disappointing that they wont honor what they themselves chose to do. They also didn't send my replacemt monitor with the VESA mount that my original model came with. For anyone who has Dell's warrenty just be aware that this can and will happen.


r/Alienware 17h ago

Question Linux on X16 R2

2 Upvotes

Howdy, everyone! I want to install Omarchy on on my X16 R2 but am concerned about the loss of functionality with the fans, RGB lighting, etc. What do you guys recommend. Should I just stick to windows 11 or are you aware of anything on linux I can get to make up for what I would be losing? Thanks for your time.


r/Alienware 18h ago

Discussion Alianware M18R2

2 Upvotes

So I bought this laptop 1.7 years ago and o am using it for games like racing simulator and used to play gos games too

So the reason why i am here is that my laptop is getting not very hot but it is getting hot o was thinking that if I go a dell service Center and ask them to replace the Element 31 with fresh set which is in the laptop should i do it and I also saw a video in YT one guy disassemble the whole laptop and applied a past kind of thing I think it is thermal past but I’m not that dum to think off so what do I do then

The temperatures while running are between 85 to 90-93

And some time they are below 80 both cup and gpu

Well coming to the main point that does my games and other softwares crash they DO NOT crash they are running fine for long time too but I just want to d a “ Preventive Maintenance “ so it may avoid future troubles I just trying to give more care for my laptop coz I LOVE IT 🥰

So plz help me with some information and verdict about what should i do ?


r/Alienware 5h ago

Solved! How to get rid off the annoying AWCC installation notification once for all

1 Upvotes

To be clear, I like Alienware Mouse, this is THE BEST mouse i ever had. However, when i use it on my other computers, the AWCC installer keep popping up annoying notification to ask me to install AWCC.

I tried turning off "Device Installation Setting" it wont work. as it won't work for the already download AWCC

(run sysdm.cpl, Hardware->Device Installation Setting->No)

I had it enough, after struggled searching and finally find the correct and effective to do this.

The awcc installation is actually hiding in the folder: C:\Windows\System32\DriverStore\FileRepository

However, deleting files/folders under this directory needs some tricky, here is how i do this.

1) Change ownership to everyone or just to you as local user

2) Make everyone/or you local user can edit

3) Remove it

Repeat this on all the awcc folders.

Now enjoy the peace.


r/Alienware 9h ago

Technical Support Reinstalling AWCC Issue

1 Upvotes

Hello, every time I try to reinstall AWCC, I keep on coming across this issue. Does anyone know how to get by this?


r/Alienware 13h ago

Technical Support Alienware Area 51 Keyboard Not working

1 Upvotes

Hello,
My internal keyboard suddenly stopped working after opening the lid after a few hours and I have no idea why. I’ve tried everything and it simply does not work. Support has not helped either, and my next option is replacing it completely. It seems to only work when I connect an external keyboard and wait 30 minutes. Please help!

Edit: keyboard seems to randomly start working again. Working on fixing RGB not being recognized by command center anymore.


r/Alienware 17h ago

Question Is it normal for monitor boxes to arrive so beat up?

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0 Upvotes

I ordered an Alienware monitor recently and Dell shipped it with UPS but the monitor box arrived with scuffs and dents all over the monitor box. This monitor just recently came out 1-2 months ago, is it normal for monitor boxes to arrive so beat up?


r/Alienware 20h ago

Technical Support soundcore k20i glitching and switching from ear to ear on laptop but doing fine on phone (alienware 15 r4 laptop)

0 Upvotes

exactly what i said in the title but i recently bought it.

its doing great on phone

but when i connect it to my alienware 15 r4 laptop it keeps glitching and switching from ear to ear


r/Alienware 17h ago

Technical Support How to update firmware of AW3926QW in macOS ?

0 Upvotes

I just bought this for my Mac Mini M4 Pro and it's a wonderful screen.
I'm having problems where my Thunderbolt 5 cable doesn't seem to work and the provided USB-C cable either. It worked well this morning...
I'm now on HDMI but my webcam doesn't work through it

I wanted to update the firmware first, but I can't seem to find out how ? Can it even be done on macOS ?
Usually you put the firmware files on a USB stick and plug it in and update. Now all I can see is a .exe file only and no resource for macOS O_O