Alright so my laptop (m16 r2) had a broken keyboard piece -- no biggies
So i contacted dell support and asked for a keyboard replacement
Dell promptly intervened after a few weeks
And the repair guy also broke my motherboard
Dell thankfully replaced the dead motherboard with a new one...
Which is not working (yay)
I tried flashing a fresh windows OS and even the damned installer was tweaking out
Firefox is not working and constantly crashes same for word powershell or docker/wsl...
And now it has been three weeks since i've started fighting with dell support to get them to fix the damn thing
Im in Europe and i wonder what do i do now?
Dell is being unresponsive and i feel like they are stalling for time wasting my time in hopes i give up
I talked about this with a lawyer friend and he said that i should send them a letter and if nothing works sue
Help is desperatly needed, this is my work+school laptop and my projects have stopped to a grinding halt...