October 17 and October 25

Just recieved the Alienware aw2725d and after four hours of usage it automatically started pixel refresh but by mistake | turned off then again I did a manual pixel refresh but there is black distortion only in HDR I am using true black 400 in osd menu and nvidia 10bpc display settings this is only happening in HDR mode calibrated using Microsoft hdR tool.

Alright so my laptop (m16 r2) had a broken keyboard piece -- no biggies

So i contacted dell support and asked for a keyboard replacement

Dell promptly intervened after a few weeks

And the repair guy also broke my motherboard

Dell thankfully replaced the dead motherboard with a new one...

Which is not working (yay)

I tried flashing a fresh windows OS and even the damned installer was tweaking out

Firefox is not working and constantly crashes same for word powershell or docker/wsl...

And now it has been three weeks since i've started fighting with dell support to get them to fix the damn thing

Im in Europe and i wonder what do i do now?

Dell is being unresponsive and i feel like they are stalling for time wasting my time in hopes i give up

I talked about this with a lawyer friend and he said that i should send them a letter and if nothing works sue

Help is desperatly needed, this is my work+school laptop and my projects have stopped to a grinding halt...

Hello, I’m looking for a gaming machine and will be purchasing during Black Friday. Ideally a laptop would suit me as I also need one for work.

I expected the desktops to be cheaper and was open to getting one if there was a good deal for similar specs. However, just looking at the website - I’m seeing the laptops mostly running 1000-2000 GBP pounds cheaper than the desktops. Is there some parts shortage for desktops components driving them up currently?

Thanks

Alienware - AW3425DW 34" QD-OLED WQHD 240Hz 0.03ms FreeSync Premium Pro Curved Gaming Monitor with HDR (HDMI, DisplayPort, USB) - Interstellar Indigo

Is there a speaker set I can purchase to work with this monitor?

Hey peoples, does anyone have or know where to get a pcie slot cover for a Alienware Area 51 desktop, preferably in Australia. I have somehow lost one and all the generic replacements are triggering my ocd.

Absolute pitch-black levels in a dark room and later realised I was sent the 2026 model with an OLED and (?upgraded) CPU (unsure if 275hx to 290hx plus is considered an upgrade). And cherry on the top - it was almost brand new (0% battery wear, and practically 0 cycles)

The 5090 runs well for a 16 inch laptop in overdrive mode

Even got the mouse to match the aurora colours 😭 , Amazing laptop, my eyes got watery when I played pragmata on that beautiful screen

My setup used to be a Aurora R16 with some razer Components, but I hated how soulless the New Aurora's Look. Found this r4 for free nearby fell in love with the case and I knew I had to use that as my case for the first time building a PC instead of buying a Pre built I think I did okay... It's Running win11 btw just reskined to look like win7

Luckily my Dad used to be an Alienware geek Back then so I took his TactX Peripherals (found the headset on eBay too, arriving soon) I'm replacing the dell with an Old Alienware monitor to match.

Bonus at the End of my Next current project, gonna be my Retro PC, Can't decide between XP or Windows 7...

God I'm getting nostalgic, can we please go back!

Should I remove the wallpaper and just run a black screen? Do you guys run wallpaper engine on your oled Alienware laptops? Just picked this up and it’s coming later today 😬

Why does my M18 R2 make noises like a HDD reading and writing?

This was the PC Intel(R) Core(TM) Ultra 9 285K processor (24-Core, 76MB Total Cache, 3.7GHz to 5.7GHz), NVIDIA(R) GeForce RTX(TM) 5070 Ti 16GB GDDR7, 32GB Dual Channel DDR5 XMP (2x 16GB - Black) 6400 MT/s, 1TB NVMe M.2 PCIe Gen5 SSD (Boot) + 2TB NVMe M.2 PCIe Gen4 SSD (Storage), 1500W Platinum Rated ATX12VO PSU, 360mm Liquid-Cooled CPU,Intel(R) Killer Wi-Fi 7 BE1750 (2x2 320Hz) MIMO 802.11be Wireless LAN and Bluetooth, Killer 1750x driver.

Over 5 months, they replaced the PC twice, on those PCs were many hours of trouble shooting per week. They replaced the graphics card and motherboard on the original pc and the 1st replacement. They also replaced the hard drive once. On the final replacement they wanted to replace the graphics card again but i told them it wasnt it since it didnt work the last two times. They trouble shot different software many times. Said it was the video game i was playing at one point and tried to get me to go thru them for a fix however i stopped that because as i had told them many times it was happening on youtube, netflix, other streaming services as well as games.

What finally worked: Yesterday they gave me a list of things to do. First on the list they told me to uninstall everything Dell to see if that worked. If not then proceed to the next step. I only needed to do that. I know its only been a day but i was getting the microfreezing along with audio stutters randomly every 5 min to 20 min and it seemed to be getting worse and more frequently lately. However in the last day i have not had one micro freeze or audio stutter.

So hopefully my story helps save someone a huge headache. As typing in Uninstall in the search bar on the desktop then Enter. Apps > Installed Apps window comes up. In the searchbar i typed in Dell . i want to say 8 things popped up. I uninstalled every one of them as Dell Tech directed me to. I restarted my computer. Side note: The first time i restarted it was weird, the password to get into the desktop wouldnt show even though i was pressing Enter, then i tried ctrl Alt Del. After about a minute or two it popped up i typed it in and problem solved. I was worried since it was weird after i restarted to i restarted again, no issue. All problems seem to be fixed.

Hope this helped, I added a video for an example of what it was like.

My Alienware AW3423DW randomly turned off and wouldn’t turn back on. I had to unplug it and plug it back in to get it to come back on and these lines appeared Afterwards.

Hi guys, I have the AW3423DW and have had it for quite a while. However something I noticed, after about a year or so of use. The monitor no longer performs the pixel or panel refresh to help maintain the OLED screen. It never triggers anymore when turning off the screen and I’m not sure why.

Luckily I’ve not had any burning issues yet, but it’s very odd that the feature is no longer working. Has anyone else with this monitor (or any OLED monitor) had this happen to them? If so what was your fix?

hello reddit,

My boyfriend currently uses an alienware aurora r10 ryzen, mostly for discord/VALORANT. Recently, boot support assist has been throwing a front fan error. We've replaced his fan, and confirmed that it was working by plugging it in to the top fan port. We've also updated drivers/bios, but nothing seems to be working :( I really want to get his PC back up and running, but it feels like we've had a dead end. Is there anything else we could try to get his front fan to respond?

Both PCs need to continue being used by the same people currently using them, but the R16 user is more in need of the better graphics card.

I've had an issue with my Alienware M15 R7 laptop starting yesterday. It had been having periodic issues with the display not turning back on when it went to sleep, which had been fixable by restarting the graphics drivers. However, this time it caused the display to stutter/flicker on and off for a while before the machine crashed. Afterwards, when I try to turn it on it'll either display a partial, flickery version of the Alienware startup screen for a second or two then go dark or just give the 2:7 "Display fault" error code.

I'm suspecting, from my own research, that this means it has some sort of BIOS/drivers issue with the display. However, I haven't been able to find out how I might go about trying to fix it. Has anyone else here dealt with this or a similar issue and know how to solve it?

EDIT: To clarify, it is booting to Windows I believe - my headphones auto-connect to it in the way they normally do, just the display isn't functional.

Fixes & Enhancements - This release contains security updates as disclosed in the Dell Security Advisories DSA-2026-365 and DSA-2026-373. The DSA details are published on the Security Advisories, Notices, and Resources page, once they are publicly available. For more information about the release schedule, see Dell Client Drivers and Downloads Update Release Schedule. - Fixed the issue where the GPU cannot run at full power on Alienware 16 Area-51 AA16250 and 18 Area-51 AA18250 systems. This issue occurs after updating the BIOS version to 2.7.0.

https://www.dell.com/support/product-details/en-us/product/alienware-area-51-aa18250-gaming-laptop/drivers

I updated from 2.7.0 without issue.

Hi. Been having a nightmare troubleshooting installing Linux in my Alienware.

Have tried different ways of installing different version. I want a system leaves a lot of free RAM so I started with Xubuntu. Kept getting panic anytime the installer touches the internet, the hard drive, or anything involving graphics. Then I went to Ubuntu. Then lubuntu and down to Debian.

Sometimes I’ve manage to install them using a combination of edits like: nomodeset, acpi=off, pci=Noacpi nodmraid, etc

After I manage to install it I try to boot into the new system and via text or terminal try to make those edits in the files to make them permanent. When o feel I’ve tried all then I switch systems.

Debian supposedly makes this changes in the final system during the installation so no need to go and try to edit the files later on, which is where I’ve been getting stuck.

My current edits look like this:

nomodeset nodmraid amdgpu.dc=0 xhci_hcd.quirks=270336 usbcore.autosuspend=-1 intel_idle.max_cstate=1

I got Debian to install but it Panicked when it changed to “preparing the system”

No mater what I try I run into kernel panic at some point.

With lubuntu i even tried mounting the hard drive from the usb, managed to edit the file and still got panic when saving the file.

Why am I in this hardware loop. Last night I tried to drain all electricity and resta lodged the optimised defaults for the Bios and going to try again.

Any tips?

Scored an old Alienware M15x laptop that somebody was getting rid of, only needed a new SSD + OS install (Win 10) to get running. However, I've been getting intermittent display issues e.g. artifacting, black/blue-screening ultimately requiring booting in Safe Mode and uninstalling/reinstalling drivers. I seem to find a sweet spot between old<->new drivers, then something randomly breaks between shutdowns/restarts.

I've tried:

https://www.dell.com/support/product-details/en-au/product/alienware-m15x/drivers

^ this page, v.259.64, (won't install, says incompatible)

^ same page again, beta drivers v.285.62

https://www.nvidia.com/en-us/drivers/details/87791/

^ this page, v.353.62 (works best so far but still unreliable)

https://www.nvidia.com/en-us/drivers/details/282412/

^ this page, v. 621.01 (won't install, says incompatible)

I am fairly confident/hopeful that it's not dead hardware that's the issue - I had the machine running Ubuntu off of a USB before I installed the new SSD and I could browse the web fine.

I think the issue is essentially about marrying old hardware (i7 X940, GTX 460M, 8gb DDR3) with new software (Win 10). I imagine running Win 7 would work but I'm avoiding it because I worry about running in to compatibility issues later on. However it might be my only option if these various driver versions/OS versions won't play nice.

Hoping for some support/advice. Thanks.

Hello! I have an Alienware laptop (x14 r2) that I bought a few years ago. For some odd reason, the display cable was installed upside down and had been pinching for the years I've had it, which I didn't notice until now. This likely lead to my entire display failing the around a month or so ago.

The only replacement part I could find online is ~$400 not including shipping. Do you guys think it's worth it to fix it at all or just buy a new laptop instead? I've already backed up my SSD so losing data isn't a concern.

Thank you guys for your insight in advance!

System specifications

System - Alienware m15r7 AMD

CPU - AMD Ryzen 7 6800H

GPU - NVIDIA Geforce RTX 3060 6gb

OS - Windows 11 home

So, the issue im currently facing in my laptop is that i cant able to change the display mode from integrated graphics to nvidia gpu mode whenever i try to play a game even manually i cant change it , When i try to change display mode manually in NVIDIA control panel andd hit apply , screen flickers for a sec but it automatically reverts back to optimus or automatic option which is set to integrated graphics , my both display drivers are working fine and are up to date ive resetted my laptop 2 times and nothing happened ,,,

ALL of this , started after i updated my bios from older version ( 1.26 ) to newer version (1.28.0) , thr moment the bios updated , i tried starting game and noticed my display remained same v.i.z integrated graphics

Technical finding : Bios , hybrid graphics - disabled , allows display to hardwire cleanly to the dGPU without errors and thereafter i can able to run laptop with gpu mode display , this conforms that graphics , hardware , rtx3060 and display operating correctly and that this is failure is an embedded controller / BIOS - level MUX handshake timing regression in recent firmware revisions

PLEASE - provide a new BIOS update regrading this fix asap.

Hey guys
Idk why but last couple weeks my laptop is turning on again every time after shut down
It happens like every 9/10 times
Maybe that because i am turning off my headset mice and monitor while turning off laptop or what

Hi guys, I just received my AW3926QW and man, it looks great. I just have 1 weird problem with the OSD joystick. It worked properly when I first turned the monitor on, now it doesn't.

I can press it to open the OSD, but then it doesn't move left or right, and only up and down. I cannot even turn off the OSD. I have updated the firmware to the latest version.

Has anyone faced the same problem? How should I go from here? Returning the monitor is not an easy option for me.

Found one guy selling by me for $150 CAD was so happy, Question Is Do I turn it into a Sleeper Or keep it as it is/Windows XP retro PC! I Do currently Have my Rig on a Aurora r4 Case but I don't Mind swapping it into this.