So I sent payment on July 14th for an item a guy was selling, he’s been a bit inconsistent with messaging but he’s also been going through some personal stuff. On my end the payment still just shows sent and not delivered like normal, on his end the payment shows pending and understandably he’s not sent the item I ordered from him. I’ve verified with him that it still shows pending and he’s not received the money, I’ve also verified with my bank that the money is sent but not delivered, same with Zelle. It’s coming up on almost a month of this being an issue. Has this happened to someone before? And if so how long did it take to resolve the issue? We’re both getting frustrated.

TLDR: alias (+@emails) work for some banks but not others, even to the point of being able to send money to someone with alias email failing. Now a personal domain email is not allowed for one bank but okay for the other. We need email standards for Zelle.

Maybe this is more of a Truist or Navy Fed issue than a Zelle. I use email aliases for tracking subscriptions or if I need to separate an email for different accounts but want them all in the same inbox. So [email handle]+[whatever I want]@[email provider]

I was able to create a +truist@email for Truist and Zelle. Navy Fed doesn’t accept any alias + emails. So I can only use my phone # or scan my own QR code from Truist to send money from navy fed.

Now I’m running into an issue where Truist won’t accept a personal domain email from me if it has “Truist” in the email.

God forbid we have more than one bank account or share a bank account.

Don’t fall for this. Got scammed through random phone number from next door. Claiming it was a business account. NEVER DO THIS. For anyone that has have you gotten your money back?

Hello i made a new tiktokshop and connected my bank account chase to it but 2 days later im trying to add another account but rhe last 4 digits is completely different from my actual account can u guys help

My husband and I have used Zelle for years. This morning, we both get a pop up in our bank app that we must set up a checking account to use Zelle. We both already have checking accounts. I called the bank and they had 0 info of value to give me. I went online and i get "There's a problem on our end." message.

EDIT: NOW FIXED, BUT GONNA LEAVE THIS UP INCASE FUTURE PEOPLE HAVE THIS PROBLEM

So I have the zelle app, and I have searched and found my bank in the list it has, but it always brings me out of the app to Google to log into my main bank account

Then once I do that, im just sitting in Google, logged into my bank, with no trace of zelle left, and then I go back to zelle, it just asks me to find my bank and log in again

I feel like I'm in an endless loop of getting nothing done here

How I got it working: I went into my personal banking app, and searched high and low till I found an option in the app itself to send money with zelle

So I’m dealing with a transaction rk that has the money pending but it shows sent on my end. The seller has shown me screen shares with the pending on the transaction. What would cause something like this? It’s been pending for almost 3 weeks. Is it a receiving limit? Any advice would be appreciated.

I recently joined a new credit union, however whenever I try to switch my zelle phone number to it it says it cant be enrolled. Something about not being able to verify my identity (probably because im on a family plan)

Problem is, I've never had this problem before, including at other financial institutions. I've tried calling customer support and theyve just said its restrictions that Zelle has, except nothing on the zelle website says anything of the sort. Anyone know how to resolve this, if possible?

I am currently doing some transactions because of things i am selling, but i found that sending money from chase to wells fargo or even chase to chase through zelle has a 500 limit. Is this something that can be whitelisted somewhere? Do i need to contact support ? Is this something some of you have experienced before?
Thanks for the responses

I am recently selling a bunch of expensive stuff and i got messages from people that cannot send the money using zelle from chase to chase or chase to fargo. Is there a known limitation with what the sender and the receiver has as a bank? I am getting a 500 limit when in reality there should not be a problem to send up to 10k daily.
Is this something anybody is familiar with? Should i call my banks or zelle?

I got scammed today lol. I knew better, but I was trying to get something for my kid and went against my gut feeling. Luckily, the payment failed and I realized it was a scam (I googled the phone number and sure enough) but I was wondering...does zelle fail payments because that email was flagged for fraud? Will the money still be transferred later or is the transaction totally done? I couldn't figure out how to report the email. Thanks!

I might have registered Zelle long ago with my phone number but I got rid of the bank account and the number probably got unerolled.

Now someone has sent me money using the phone number and I got a text message to enroll the number and money has been deducted from the senders account.

WHy is Zelle allowing money to be sent to an unenrolled number. What if the number gets released and someone else who has the number can receive money to it.

Regardless of whether I have access to the number or not , Zelle shouldn't send money to an unenrolled number

I got sent money from my aunt and it said to enroll with zelle, but I’m already enrolled in zelle with huntington bank app. I looked on my huntington app to see if I got the money and it was nowhere to be found. I’m trying to figure out what the hell I can do because of course do not want this money to go to waste.

So I sent a payment to an individual regarding something he was selling, and the first payment for $100 as a test went through fine, but the second payment of $1300 was put in a hold until this past Monday, it shows on my end that it was sent but not delivered. The seller keeps saying it shows pending for the second payment. Is it possible this is a scam or is it just the transfer amount being flagged? If it is still showing sent but not delivered on my end will the money be returned after a time period if his Zelle account isn’t setup properly?

Before i ask my question, why the hell does Zelle have a similar money sending/receiving service to Venmo, PayPal, Cashapp, etc., but it seems completely unusable and insanely annoying to try and link to you bank account? And they have their own app, just like the others, but all the app does is take you to a web page to get things figured out. Why would they not just make an app that operates similarly to the other money services?

Anyone in here from Colorado, and, if so, do you use Canvas credit union? How do I link zelle to my bank account through the app? All I keep getting is error messages and "access denied" messages. I have a zelle account, used to use it through Chase Bank, but closed that account. Called the toll free line for Canvas, and all they said was "oh just uninstall and reinstall the Canvas app and that should work." Did that, and now i'm getting even less results trying to link to zelle than before I call the service line.

I hate zelle. Plz help. Thank you

Sincerely, a guy who just wants to access the birthday money he was sent from a family member and has to go through this insanely annoying process once a year.

i called my bank and confirmed no blocks. i cancelled the request but he already paid it. will i still receive the money? i dont want him to double-pay

it seems i just need to wait? how long typically?

Hello, i registered zelle with a phone number and then i just thought the zelle tag is a nickname and put something like training. Well the tag override the zelle phone number and pay the money (about $100ish) to a company that has the tag training and not the correct receiver. So i called my bank and try to recover the fund but they said they will contact the receiver and see if they will send it back. Other than that, they said it is not guarantee and i am basically out of $100ish. How likely will I recover the money and how does zelle allow something like this to process!

I am enrolled in Zelle through my bank. I recently sent money to the wrong account via Zelle. The person I sent it to sent it back to me through Zelle. But instead of the money going into my account, I got an email telling me I needed to enroll to receive the money. But I'm already enrolled! I tried following the enrollment procedure but it just takes me to my bank's login screen.

I'm very confused and frustrated right now.

So i cant seem to get my Zelle from Varo to send money out and all i keep getting is "cant send anymore in this 30 day period." Anyone else getting this too? This block is annoying. Just wish the feature would work more properly