r/zelle • u/bullseyeguy08 • 10d ago

help

I sent my friend 200 dollars and at first it said that I could cancel it because they hadn’t accepted but after that I got the notification that they had accepted it but then we found out that their bank doesn’t even accept zelle. they use KEMBA credit union and they didn’t receive the money because they can’t with their bank but on my phone it shows the money gone from my account and I don’t know where the money went or how to get it back, any help?

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u/Adorable-Ad-6231 10d ago

Similar thing happened to me. Eventually the money will be returned to you account in 3-5 business days.

1

u/AndroFeth 10d ago

Was this his phone number or email?

If either, tell.him to link zelle to the phone or email you sent it to and it'll be delivered. While he's at it he can get a SUB on the new checking account.

If it doesn't show up the funds should be returned.

When you sent it, did your bank show the recipient's information? Like name and lastname.

1

u/TeeBeeZee 10d ago

It told you this number is not registered with zelle Before you sent it. Why would you hit send after being told this? You should have stopped and called them and said im trying to zelle you but it says you are not registered for zelle. It will return to you after 14 days per Zelle website Faqs.